Omieri E. Mitoko, R.Ph., MBA
*** ***** ******, #**, ****** City, NJ 07302
***- ***- **** (C), 201-***-**** (H)
acb1bs@r.postjobfree.com
A health care professional with significant experience in pharmacy, sales,
marketing, public health, and healthcare delivery systems in both domestic
and international markets.
MONTEFIORE MEDICAL CENTER
PROFESSIONAL Bronx, NY
EXPERIENCE Pharmacist -In-Charge, Specialty Pharmacy Infectious Disease Clinic
Provide clinical support focused on Hepatitis C, HIV/AIDS, Anemia, Nuetropenia,
8/2011 - Autoimmune disorders, to health care professionals and patients
present Dispense an average of 315 prescriptions which included both specialty care items
as well as general medicine
Perform quality control for prescriptions dispensed in the clinic and mailed to
patients
Perform narcotic inventory control in accordance with both state and rules and
regulations
Compounded and dispensed topical and oral medication in specialty and retail
pharmacy settings
Ensure regulatory compliance in the management of a specialty pharmacy practice
within an outpatient clinic setting
Manage a team of 7 unionized health care professionals to deliver quality
pharmaceutical care to 3000 patients
Responsible for developing budget and business plan that generated a 7% growth in
profit fiscal year s 2011 - 2012
Execute community marketing activities to increase awareness, diagnosis and
treatment of HIV/AIDs for 1.4MM community
Serve as the Pharmacy Department's representative with key Managed Care companies
(e.g. Select Health, CVS/Caremark)
Create operational policy & procedures that are based on clinical guidelines that
1/2008 - maximizes a $22MM per anum business
6/2013 Upgrade infrastructure (install IVR, POS, A/R accounting software) to increase
operational efficiency
Develop a system to bill & recover $1MM dollars of outstanding Medicaid claims to
reduce financial loss & increase profits
PHARMACISTS NOW
Tarrytown, NY
Pharmacist Consultant
Clients: NYC Health & Hospitals Corp., SENIORSCRIPT Pharmacy, Beth Israel Medical
Center, Cabrini Medical Center,
North General Hospital, SUNY Downstate Medical Center, NY Eye & Ear Hospital and
Mountainside Hospital.
Provided clinical support focused on geriatric disorders to health care
professionals and patients at Long Term Care facilities
Compounded and dispensed ophthalmic, IV, topical and oral medication in hospital,
specialty and retail settings
Provided pharmaceutical care & drug information (Geriatrics, HIV/AIDS, & IV) to 7
LTC facilities & 1,106 bed hospital
Directed the delivery of JCAHO accredited pharmaceutical and home infusion
services to key customers and patients
Perform narcotic inventory control in accordance with both state and federal rules
and regulations
INDUSTRY Lead a team of 2 Pharmacists and 7 Pharmacy Technicians in the provision of
EXPERIENCE quality clinical care to LTC residents
5/2006 - Guided the billing staff to accurately process of claims, prior authorizations &
8/2007 claims dispute resolution which saved revenue
Decreased physician order processing time by 15 - 20 % by analyzing operational
flow and making process improvements
Managed the integration of new accounts into existing operations which lead to a
230% increase in accounts within 1 year
Hired, trained, and developed a competent staff of 6 to deliver specialized
injectable pharmaceutical and home infusion care
Responsible for the delivery of service (avg. $2000/Rx) in accordance with
established policy, procedures and regulations
Devised and implemented a plan that made 98% of patient charts JCAHO compliant
within 2 months prior to auditing
Provided clinical support focused on Hepatitis C, HIV/AIDS, Rheumatoid Arthritis,
2000 - 2005 Anemia, Nuetropenia, Autoimmune disorders and Chron's disease to the sales force,
health care professionals and patients
Overhauled work flow & service delivery for a retail pharmacy client in a
multilingual community that increased sales 110%
FOREST LABORATORIES
New York, NY
Product Manager - Lexapro
Managed the design, development and execution of professional promotional programs
to overcome managed care hurdles
Wrote the mid-year brand review to support adjustment of market strategies and
tactics for the companies #1 brand
Developed the marketing plan to overcome pharmacist apathy towards Lexapro and to
mitigate 1% market share erosion
Responsible for the internal forecast model and $35MM Sales & Marketing expense
budget for the flagship $2BN brand
Managed the development of key opinion leaders (KOL) speaker training program
that delivered 3500 promotional events
Executed a $9MM budget for the design and development of promotional giveaway
items for the 2,800 member sales force
Developed a multi-media (Print, CD-Rom and Website) reimbursement portfolio to
help customers overcome market hurdles
Presented the brand plan to 700 member Midwest region sales force and to the 33
member Managed Care sales managers
AMGEN INC.
Thousand Oaks, CA
Product Manager II, MBA Leadership Development Program
Served as a Product Manager in a Marketing & Sales rotation program that featured
12 to 18 month assignments in Marketing, Market Research and Sales
Launched Sensipar(, a new molecular entity for the treatment of Secondary
Hyperparathyroidism (SHPT) in CKD patients
Ranked #3 nationally in Sensipar sales (310% to quota) by leveraging strategic
relationships & promotional programs
Managed quantitative & qualitative research plan for Sensipar, Neupogen and
Neulasta that supported marketing plans
Managed the promotional budget and resources needed to maximize the product
portfolio Neupogen, Aranesp and Sensipar
Authored Brand Plan and synthesized Situation Analysis from multiple sources of
market research for Sr. Management
Orchestrated the development and training of national advocates (KOLs) for both
Oncology & Nephrology franchises
Executed a State Medicaid specific Pull -Through program that generated a 400%
increase in Aranesp claims in Florida
Engineered the 1st industry sponsored Medicare Carrier Advisor symposia for
Oncologists & Nephrologists KOLs
Achieved Neupogen sales 110% to quota in 2001 which outpaced district average of
94% to quota
PHARMACY
EXPERIENCE MERCK - MEDCO Rx SERVICES OF NEW JERSEY
1995 - 1998 Parsippany, NJ
Customer Service Pharmacist
Educated both internal and external clients about the features and benefits of
mail service pharmacy
Provided drug information to patients serviced by a mail service pharmacy that
filled 100,000 prescriptions per week
Assisted in the development and implementation of new service features and
programs
Problem solved and analyzed medications errors and devised work flow and service
improvements to prevent future errors
STADTLANDER'S PHARMACY WELLNESS CENTER
1994 - 1995 New York, NY
Pharmacy Manager
Directed a disease state (HIV/AIDS &Transplantation) focused mail &retail pharmacy
that generated sales $4.8MM/year
Hired, trained, and developed a competent staff of 5 to deliver specialized
injectable, infusion and pharmaceutical care
Consulted with sales staff on new business development, contract negotiations, and
external client relations
Eli LILLY and COMPANY
1993 - 1994 Indianapolis, IN
Pharmaceutical Sales Representative, (Territory - Brooklyn, New York)
Authored and executed a strategic business plan to manage and achieve sales quota
for a $5 Million sales market
St. VINCENT'S HOSPITAL & MEDICAL CENTER
1989 - 1993 New York, NY
Pharmacy Intern
Practiced all aspects of in-patient pharmacy in a 835 bed hospital
Specialties included ID (HIV/AIDS), Oncology, OB/GYN, Cystic Fibrosis,
Cardiothoracic Surgery and Orthopedics
EDUCATION LONG ISLAND UNIVERSITY
Brooklyn, NY
Arnold & Marie Schwartz College of Pharmacy, Bachelor of Science, Pharmacy, June
1993
National President, Student National Pharmaceutical Association
Chapter President, Academy of Students of Pharmacy - American Pharmaceutical
Association
RUTGERS, THE UNIVERSITY OF NEW JERSEY
Newark, NJ
Rutgers Business School, Master of Business Administration, December 1999;
Emphasis in Marketing and International Business
President, American Marketing Association - Rutgers - Graduate School of
Management Chapter
Member, National Black MBA Association - Rutgers Chapter
SOFTWARE IMS Health Database, Scott Levin database, SPSS, MS Word, Excel, Outlook,
PowerPoint, HBS, RX2000, Pharmakon, Opus Forte, Core RX, QS1,
Additional Per Diem Pharmacist for RPH on the Go: provide shift coverage for Target
Pharmacies in NY & NJ; 2/2009 - present
Member of American Pharmaceutical Association & Pharmaceutical Society of the
State of New York - New City Chapter.
Pediatric HIV/AIDS Program Manager for The Clinton Foundation in Lilongwe, Malawi;
Fall 2007
Served on the National Kidney Foundation of Greater NY Board of Directors (2004 to
2005)
Fluent in Luo, conversational in Swahili, and learning Spanish
Master of Ceremony for the1st Twana Twitu Annual Gala, a charitable HIV/AIDs
foundation for Kenyan Children, June 2004
Employee of the Month - Merck - Medco Rx Services of New Jersey, March 1997
Awarded the Roche Scholars Program Scholarship - September 1992
References available upon request