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Sales Manager

Location:
North York, ON, Canada
Posted:
January 07, 2014

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Resume:

Omieri E. Mitoko, R.Ph., MBA

*** ***** ******, #**, ****** City, NJ 07302

***- ***- **** (C), 201-***-**** (H)

acb1bs@r.postjobfree.com

A health care professional with significant experience in pharmacy, sales,

marketing, public health, and healthcare delivery systems in both domestic

and international markets.

MONTEFIORE MEDICAL CENTER

PROFESSIONAL Bronx, NY

EXPERIENCE Pharmacist -In-Charge, Specialty Pharmacy Infectious Disease Clinic

Provide clinical support focused on Hepatitis C, HIV/AIDS, Anemia, Nuetropenia,

8/2011 - Autoimmune disorders, to health care professionals and patients

present Dispense an average of 315 prescriptions which included both specialty care items

as well as general medicine

Perform quality control for prescriptions dispensed in the clinic and mailed to

patients

Perform narcotic inventory control in accordance with both state and rules and

regulations

Compounded and dispensed topical and oral medication in specialty and retail

pharmacy settings

Ensure regulatory compliance in the management of a specialty pharmacy practice

within an outpatient clinic setting

Manage a team of 7 unionized health care professionals to deliver quality

pharmaceutical care to 3000 patients

Responsible for developing budget and business plan that generated a 7% growth in

profit fiscal year s 2011 - 2012

Execute community marketing activities to increase awareness, diagnosis and

treatment of HIV/AIDs for 1.4MM community

Serve as the Pharmacy Department's representative with key Managed Care companies

(e.g. Select Health, CVS/Caremark)

Create operational policy & procedures that are based on clinical guidelines that

1/2008 - maximizes a $22MM per anum business

6/2013 Upgrade infrastructure (install IVR, POS, A/R accounting software) to increase

operational efficiency

Develop a system to bill & recover $1MM dollars of outstanding Medicaid claims to

reduce financial loss & increase profits

PHARMACISTS NOW

Tarrytown, NY

Pharmacist Consultant

Clients: NYC Health & Hospitals Corp., SENIORSCRIPT Pharmacy, Beth Israel Medical

Center, Cabrini Medical Center,

North General Hospital, SUNY Downstate Medical Center, NY Eye & Ear Hospital and

Mountainside Hospital.

Provided clinical support focused on geriatric disorders to health care

professionals and patients at Long Term Care facilities

Compounded and dispensed ophthalmic, IV, topical and oral medication in hospital,

specialty and retail settings

Provided pharmaceutical care & drug information (Geriatrics, HIV/AIDS, & IV) to 7

LTC facilities & 1,106 bed hospital

Directed the delivery of JCAHO accredited pharmaceutical and home infusion

services to key customers and patients

Perform narcotic inventory control in accordance with both state and federal rules

and regulations

INDUSTRY Lead a team of 2 Pharmacists and 7 Pharmacy Technicians in the provision of

EXPERIENCE quality clinical care to LTC residents

5/2006 - Guided the billing staff to accurately process of claims, prior authorizations &

8/2007 claims dispute resolution which saved revenue

Decreased physician order processing time by 15 - 20 % by analyzing operational

flow and making process improvements

Managed the integration of new accounts into existing operations which lead to a

230% increase in accounts within 1 year

Hired, trained, and developed a competent staff of 6 to deliver specialized

injectable pharmaceutical and home infusion care

Responsible for the delivery of service (avg. $2000/Rx) in accordance with

established policy, procedures and regulations

Devised and implemented a plan that made 98% of patient charts JCAHO compliant

within 2 months prior to auditing

Provided clinical support focused on Hepatitis C, HIV/AIDS, Rheumatoid Arthritis,

2000 - 2005 Anemia, Nuetropenia, Autoimmune disorders and Chron's disease to the sales force,

health care professionals and patients

Overhauled work flow & service delivery for a retail pharmacy client in a

multilingual community that increased sales 110%

FOREST LABORATORIES

New York, NY

Product Manager - Lexapro

Managed the design, development and execution of professional promotional programs

to overcome managed care hurdles

Wrote the mid-year brand review to support adjustment of market strategies and

tactics for the companies #1 brand

Developed the marketing plan to overcome pharmacist apathy towards Lexapro and to

mitigate 1% market share erosion

Responsible for the internal forecast model and $35MM Sales & Marketing expense

budget for the flagship $2BN brand

Managed the development of key opinion leaders (KOL) speaker training program

that delivered 3500 promotional events

Executed a $9MM budget for the design and development of promotional giveaway

items for the 2,800 member sales force

Developed a multi-media (Print, CD-Rom and Website) reimbursement portfolio to

help customers overcome market hurdles

Presented the brand plan to 700 member Midwest region sales force and to the 33

member Managed Care sales managers

AMGEN INC.

Thousand Oaks, CA

Product Manager II, MBA Leadership Development Program

Served as a Product Manager in a Marketing & Sales rotation program that featured

12 to 18 month assignments in Marketing, Market Research and Sales

Launched Sensipar(, a new molecular entity for the treatment of Secondary

Hyperparathyroidism (SHPT) in CKD patients

Ranked #3 nationally in Sensipar sales (310% to quota) by leveraging strategic

relationships & promotional programs

Managed quantitative & qualitative research plan for Sensipar, Neupogen and

Neulasta that supported marketing plans

Managed the promotional budget and resources needed to maximize the product

portfolio Neupogen, Aranesp and Sensipar

Authored Brand Plan and synthesized Situation Analysis from multiple sources of

market research for Sr. Management

Orchestrated the development and training of national advocates (KOLs) for both

Oncology & Nephrology franchises

Executed a State Medicaid specific Pull -Through program that generated a 400%

increase in Aranesp claims in Florida

Engineered the 1st industry sponsored Medicare Carrier Advisor symposia for

Oncologists & Nephrologists KOLs

Achieved Neupogen sales 110% to quota in 2001 which outpaced district average of

94% to quota

PHARMACY

EXPERIENCE MERCK - MEDCO Rx SERVICES OF NEW JERSEY

1995 - 1998 Parsippany, NJ

Customer Service Pharmacist

Educated both internal and external clients about the features and benefits of

mail service pharmacy

Provided drug information to patients serviced by a mail service pharmacy that

filled 100,000 prescriptions per week

Assisted in the development and implementation of new service features and

programs

Problem solved and analyzed medications errors and devised work flow and service

improvements to prevent future errors

STADTLANDER'S PHARMACY WELLNESS CENTER

1994 - 1995 New York, NY

Pharmacy Manager

Directed a disease state (HIV/AIDS &Transplantation) focused mail &retail pharmacy

that generated sales $4.8MM/year

Hired, trained, and developed a competent staff of 5 to deliver specialized

injectable, infusion and pharmaceutical care

Consulted with sales staff on new business development, contract negotiations, and

external client relations

Eli LILLY and COMPANY

1993 - 1994 Indianapolis, IN

Pharmaceutical Sales Representative, (Territory - Brooklyn, New York)

Authored and executed a strategic business plan to manage and achieve sales quota

for a $5 Million sales market

St. VINCENT'S HOSPITAL & MEDICAL CENTER

1989 - 1993 New York, NY

Pharmacy Intern

Practiced all aspects of in-patient pharmacy in a 835 bed hospital

Specialties included ID (HIV/AIDS), Oncology, OB/GYN, Cystic Fibrosis,

Cardiothoracic Surgery and Orthopedics

EDUCATION LONG ISLAND UNIVERSITY

Brooklyn, NY

Arnold & Marie Schwartz College of Pharmacy, Bachelor of Science, Pharmacy, June

1993

National President, Student National Pharmaceutical Association

Chapter President, Academy of Students of Pharmacy - American Pharmaceutical

Association

RUTGERS, THE UNIVERSITY OF NEW JERSEY

Newark, NJ

Rutgers Business School, Master of Business Administration, December 1999;

Emphasis in Marketing and International Business

President, American Marketing Association - Rutgers - Graduate School of

Management Chapter

Member, National Black MBA Association - Rutgers Chapter

SOFTWARE IMS Health Database, Scott Levin database, SPSS, MS Word, Excel, Outlook,

PowerPoint, HBS, RX2000, Pharmakon, Opus Forte, Core RX, QS1,

Additional Per Diem Pharmacist for RPH on the Go: provide shift coverage for Target

Pharmacies in NY & NJ; 2/2009 - present

Member of American Pharmaceutical Association & Pharmaceutical Society of the

State of New York - New City Chapter.

Pediatric HIV/AIDS Program Manager for The Clinton Foundation in Lilongwe, Malawi;

Fall 2007

Served on the National Kidney Foundation of Greater NY Board of Directors (2004 to

2005)

Fluent in Luo, conversational in Swahili, and learning Spanish

Master of Ceremony for the1st Twana Twitu Annual Gala, a charitable HIV/AIDs

foundation for Kenyan Children, June 2004

Employee of the Month - Merck - Medco Rx Services of New Jersey, March 1997

Awarded the Roche Scholars Program Scholarship - September 1992

References available upon request



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