Customer Service, Cashier, Data Entry, Reception

Lauren Allison Smith

*** ******* **** *** *-**

Shelbyville, TN 37160

Cell 931-***-****

******************@*****.***

OBJECTIVE:

I am seeking full time employment in a pleasant work environment with

the opportunity to advance. I am dedicated, good with people, and

have good organizational skills.

SKILLS:

I am experienced in filing, 10-key, switchboard, customer service,

basic office skills, and operating a cash register. I am proficient

in Microsoft Excel, Microsoft Word, Outlook and Profit Maker.

EDUCATION:

2012 Graduate of Shelbyville Central High School

101 Eagle Boulevard

Shelbyville, TN 37160

EMPLOYMENT:

2013-2013 Customer Service / Manifest / receptionist,

Tennessee skydiving,

Tullahoma TN

I am the receptionist in a high paced environment working

with the

Tullahoma regional airport with Tennessee Skydiving. I

check all paper

work to make sure everything is up to date. I receive

payment

transactions through cash and credit. I walk guests out

across runways to watch as there friends and family come

down on there parachutes. I listen for radio calls and

contact pilots as needed. I file paper work daily and money

counts daily. I close the business as needed ensuring

everything is safe and securely locked. I work with

management ensuring all customers are satisfied with the

best service possible.

2012-2012 Customer Service & Cashier, Family Dollar,

Shelbyville, TN

I operate a cash register and help customers fit there

needs with

everyday items, I stock merchandise and keep everything

neat and up

to date with all guidelines. Dust and cleaned floors every

night, and

prevent shoplifters from stealing anything in the store. I

also keep track

of certain items we sell everyday to enter in the evening

count.

2011-2012 Receptionist & Customer Service, Shelbyville Pencil

Company

Shelbyville TN

I started as a table worker in June of 2011. This consisted

of fulfilling orders, packing and then shipping them. I was

promoted to customer service/receptionist in November of

2011. This consisted of operating the switchboard, filing,

running daily reports, and helping customers find the best

product for their clients. I work with customers and

management to find resolutions for problems that arise that

will benefit both the customer and the company. I work up

orders from customers and enter them into the Profit Maker

system. I also work with management on special projects as

needed.

2006-2010 Piece Worker, Medi-Facts, Shelbyville, TN

I fulfilled orders, packed and shipped them. I worked with

management to find better ways to quicken the pace of

production in order to make work more efficient.

2006. Volunteer, CAN/Community Assistant Network, Crescent

City, CA

I opened and closed the store with my Father as well as

answered phone calls, and filled food boxes to help keep

the production line moving smoothly. I did any running that

needed to be done, and also helped with loading and

unloading the trucks on their runs to grocery stores for

food.

PROFESSIONAL REFERENCES:

Denise McFarland

Medi-Facts/Shepenco

Division Coordinator

Phone: 931-***-****

Vicky Elmore-Faulkner

Shelbyville Pencil Company

Sales & Marketing Director

Phone: 931-***-****

Amanda Brown

Medi-Facts/Shepenco

Co-worker

Phone: 931-***-****

Misty Welch Stovall

National Pen

Family friend

Phone: 732-***-****

Samantha Hittson

Family Dollar

Manager

Phone: 931-***-****

My goal at this point in my life is to work hard to save up for college so

that I may start and graduate all on my own to provide the very best life I

possibly can for my daughter. I am a highly motivated person who is driven

to make goals and achieve them. I know the meaning of respect, common

sense, common courtesy and am very well mannered. I hope that you will

take the time to review my application and resume and consider me for your

open position with your company.

Thank you for your time,

Lauren Allison Smith

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