Michael Green

**** ***** ***** ( mulvane, Kansas 671110

phone: 316-***-**** ( e-mail: acb0cx@r.postjobfree.com

Profile

Results-driven Manager with expertise in increasing revenues, reducing

costs, and enhancing organizational effectiveness. Demonstrated ability

managing multiple, projects and functions, and resolving complex issues in

a timely cost efficient manner. Recognized for developing proactive teams

of professionals and cultivating positive relationships and strategic

alliances. Effective communicator possessing excellent interpersonal and

relationship-building skills. Expertise includes:

Operations Management Customer Service Supervision

Contingency Planning Program Management

Business Development Quality & Productivity Improvements

Process Improvement Training & Development

Strategic Planning Team Leadership

Professional EXPERIENCE

Dillons

Wichita, Kansas

NIGHT STOCKING / CASHIER

2013-

o Cashier

o Inventory Control

o Sales

lowes home improvement

Wichita, Kansas

WEEKEND TEAM MEMBER

2012-2012

o Cashier

o Inventory Control

o Sales

o Training / Customer Service

South Central Metropolitan Region Wichita, Kansas

REGIONAL PLANNER 2008- 2012

o Devised exercise schedules and maintained equipment

o Oversaw inventory for entire region

o Received ICS & COOP training

o Reworked all of Mass Dispensing Plans across the region raising the

overall preparedness grades from an average in the low 50s to an

average in 90s today

o Oversaw region ordering and distribution of H1N1 vaccines across the

seven county Public Health Region

Perot Systems Wichita, Kansas

Network Administrator 2006- 2008

o System administration for CCH 1,300 representative call center

o Provided technical and hardware support for facility

o Oversaw deployment of new hardware throughout the facility

Wesley Medical Center Wichita, Kansas

Director of Communications 2003-2006

o Oversaw all communications into and out of the facility

o Supervised staff of 35

o Responsible for payroll and training of department

o Permanent committee membership on the Safety Committee, Code Blue

Committee, Rapid Response Committee, Emergency Response Committee, and

Disaster Preparedness Committee.

o Consistently chosen to work on special projects throughout the

facility including the opening of the Critical Care Tower, the West

Side Emergency Department, and Surgical Suite Expansion.

o 2003 and 2004 Gallup Award Winner for Employee Satisfaction

Protection One Wichita, Kansas

Monitoring Specialist, Account Creation and Testing Rep III

2001-2003

o Supervised hands on training of new monitoring representatives

o Oversaw time keeping and scheduling

Compusa Dallas, Texas

senior national account manager 1999-2001

o Provided account service and maintenance support for fortune 100

companies in the Midwest Region

o Oversaw a 17 person sales staff and 120 person maintenance staff

GTE Southwest Dallas, Texas

call control supervisor, s.p.o.c. representative 1995-1999

o Supervised all scheduling activities of a 1,000 plus employee call

center

o Quality control monitoring

o Member of Disaster Recovery Team

o Performed additional duties as property book officer

additional experience

Incident Command System (ICS) TRAINING 100,700,200,800,300,400,701,702,703

Continuity of Operations (COOP Stockpile (SNS) TRAINING at CDC in Atlanta

Special Shelter training

HSEEP trained

Public Information Officer Training

Additional Bioterrorism training can be provided upon request

Specially trained in: Kronos - Payroll Training; Gallup Perceiver - HR

interviewing and staff selection tool; Lawson - HR productivity software;

Plus - database productivity reports

Accounts Payable / Accounts Receivable

EDUCATION

MBA, Friends University, 2006

BS, E-Commerce Management, Minor in Computer Science, Friends University,

2004 Wichita, Kansas

Proficient in use of Microsoft Windows 2007, Vista, XP, 98, 95, 3.X;

Microsoft Office; Microsoft Project; ACD Call Management and Tracking

Program; Crystal Reports

Excellent References Available Upon Request

Contact this candidate