Customer Service Quality Assurance

Reginald Carr

**** ****** ****** ***#***, Houston Texas, 77022 832-***-****

************@*****.***

My Strengths - I'm Dependable, friendly, confident and experienced worker – Dedicated

to achieve the highest quality of customer service understanding the importance of

bringing clients time and again. A self-starter that possesses great skill, enthusiasm, care

and leadership ability. Detail-oriented and self-motivated, with a strong sense of work

ethic.

CORE COMPETENCIES

Good People Skills Dependable

Great at Multitasking Team oriented

worker

Excellent Customer Service Great Organizational

Skills

PROFESSIONAL EXPERIENCE

Mc Donalds - Houston, Tx. {2004- 2005}

[Customer Service]

Excelling in a fast paced serving environment keeping patrons happy with cold

beverages and incredible food

Processing several orders at a time, bringing their food and drink promptly with a

friendly and warm demeanor while paying close attention to detail and accuracy

Ensuring clients are happy no matter the cost, recognizing that return customers are

essential to maximizing overall revenue goals

Wal-Mart Super store] - St. Joseph, MO. {2005-2007}

[Overnight Stocking and Unloading]

Excelled in excellent customer service

Generated daily and monthly reports and analyzed data to give suggestions to senior

management

Processed and handled produce

Coordinated monthly inventory

Unload midnight as well as morning shipments that arrived to location

Compaq Presario - Houston, Tx. {2007-

2010}

[Material Handler]

Retrieve and deliver specific materials to ordered area for computer assembly lines..

Keep all areas well supplied

Distribute all materials accordingly

Avis Budget Group - Houston, Tx. {2010 -

2011}

[Quality Assurance]

Check the quality and condition of vehicle after it has been detailed.

Make sure tha all fluids are full, check mileage and wipe down outside

windows.

Did Car Porting as well.

ABM Janitorial Services - Houston Tx. {2012 - 2013}

[General Cleaner]

Cleaned parking lot of trash during morning time.

Work assigned area by taing out trash, sweeping, moping, deep detailing and

scrubbing.

EDUCATIONAL BACKGROUND

Elsik High School - Houston, Tx. [1998 - 2001]

General

GPA (3.0)

Devry University - [Houston, Tx. [2010 - 2012]

Video Game Design and Simulation

GPA (3.2)

INTERESTS

[Gaming and Design, Japanese Culture, Art- Drawing, And a Love

for all technology}

REFERENCES

Phillip Jones Brandon McNeely Mangus Mitchell

4545 Cook Road 8039 Boone Road 17103 Imperial

Valley Dr

Houston TX, 77072 Houston TX, 77072 Houston TX,

77060

832-***-**** 281-***-**** 281-384-

7488

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