Customer Service Manager
Resume:
Racheal Jaivanth
**** ***** *** ***** *********, Ca 91605 Cell
acb01u@r.postjobfree.com
Objective: Seeking a position full time position in which I can grow and develop.
Career Overview & Skill Highlights: Committed and very motivated. Great customer service skills. Energetic, goal
oriented team player. Excellent communication skills. Data entry, multi-tasking, outstanding telephone skills.
Responsible, reliable, and organized. Punctual, meet deadlines, computer literate. Quick learner, honest and friendly.
• Education: P anorama H igh School Panorama City, Ca Sep 2004 to June
2008
• H igh School Diploma
• G lenda le Ca reer College Glendale, Ca M a rch 2012 to Present
Experience: Usps Casual Mail Handler Bell, Ca Oct 2012 to Jan 2013
Loads
Unloads mails
Moves bulk mail
Separates mail
Dispatch/HR Assistant Woodland Hills, Ca Oct 2010 to July 2011
Pacific Protection Inc.
Deployed Security Officers to various post/accounts.
Confirmed Security Officers’ weekly schedules.
Assisted Scheduling Manager in making Officers’ schedules.
Answering a high volume of incoming calls and making outbound calls for Management.
Maintaining employee data in the In – Time Scheduling program.
Keeping a daily log of incidents on the various posts and reporting to the Clients’ manager.
Uniform fitting and issuance to Security Officers.
Filing employee folder (new/rehire/current).
Assisting with payroll time sheets from various posts/accounts.
Organized start up paperwork for the new hires (Security Officers).
Photocopied large quantities of new hire packages.
Bank of America Van Nuys, Ca Jan 2008 to June 2008
Teller Trainee
• Received checks and cash for deposits, verified amounts and examined checks for
endorsements.
• Cashed checks after verification of signatures and customer balances.
• Entered customers’ t ransactions into computer and issued computer-generated receipts.
• Compared totaled amounts with data displayed on computer screen.
• Used typewriter, photocopier and check protector to prepare checks and financial documents.
• Received phone calls, determined the nature of the calls and directed callers to the appropriate
department.
• Responsible for typing memos, reports and other correspondence.
• Took detailed messages for person called upon, including name, t ime of call and nature of
business.
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• Community: Valley P res. Hospita l Van Nuys, Ca June 2007 to
A ug 2007
• Sign in/out patient in admitting process.
• Take patients to surgery room etc.
• File, answer phones and take phone messages etc. to Doctors office.
• Establish good work habits and show awareness.
• Demonstrate job readiness.
• References: Matt Anderson 818-***-**** Malika Arnsby 310-***-****
• M elvin Staples 818-***-**** Haydee Tor res 818-***-****
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