Amy Allen

*** ******* ***

Paintsville, KY *****

Cell: 859-***-****

acb01h@r.postjobfree.com

Objective Loss Prevention /Safety Major, with a particular career interest in

industrial/occupational safety.

Education Eastern Kentucky University Bachelor of Science, Assets Protection/Loss Prevention and

Control.

May 2004 Minor in Fire Safety Engineering Technology

Relevant Courses: Hazard Identification and Control, Advanced Industrial Hygiene,

Courses Occupational Safety and Health, Fire Arson and Explosion

Investigations, Occupational Fraud, and Government Compliance.

Skills Computer Skills: MS Word/Excel/PowerPoint, Word Perfect Outlook. AS 400 Pulse Systems,

Risk master, policy manager, and MAP.

Certifications -OSHA 30-hour General Industry Standards

and Training -OSHA 40-hour Waste-site Worker

-OSHA 10-hour Construction Industry Training

Experience Paul B Hall Regional Medical Center Paintsville, KY

2007-Present Quality and Risk /Patient Advocate/Safety Officer/Serve as EOC Committee Chair

• Creating and implementing policies that improve both patient care and employee safety.

• Educating and training staff about potential risks.

• Work daily with staff to assess potential risks.

• Serve as Public Information Officer (PIO) as part of the Hospital Incident Command

• Take phone calls about patient complaints or accusations of abuse or negligence.

• Collect Data to be accessed to identify problems or weaknesses in hospital procedures. (Scorecards)

• Draft and submit accident reports to the appropriate persons and agencies.

• Conduct root cause analysis.

• Oversee hospital compliance with Joint Commission Standards for environment of care.

• Discuss patient grievances with management and develop action plans.

• Maintain positive relationships with patients, visitors and hospital staff.

• Respond to patients issues and concerns in a professional manner.

• Resolve patients complaints by listening to the patients and their families.

• Represent hospital with Region 10 Healthcare Planning Coalition (HPC).

• Served on HPC Planning Committee for region wide drills planning and implementation. Resulting in

creating hospital policies in Emergency Management and Disaster Planning.

• Conduct safety rounds and inspect interior/exterior areas to determine if there are any safety hazards.

• When accidents occur conduct investigations to determine why the accident happened to help prevent future

accidents.

• Conducted training for employees by developing and implementing safety policies to reduce accident-related

cost.

• Aide in the overall safety and security of patients.

• Prepare monthly reports.

• Attend monthly Department Head Meetings.

• Assist Human Resource Director with worker’s comp issues.

• Assist Human Resource Director with maintaining employee files.

2006-2007 Mountain Comprehensive Care Prestonsburg, KY

Job Coach/Billing Coordinator

• Obtained jobs within the community for clients that best meet their qualifications

• Gathered information about the client through interviews, assessments and skills test to help identify

employers and work environments.

• Work closely with employers to monitor clients progress and to address any concerns

• Proficient in multitasking, communicating and training people with varied disabilities

• Provided on the job training with clients

• Data entry of billing for accuracy, prepared invoices, calculated totals, discussed billing arrangements with

clients.

• Monitored cash payment deposits and refunds.

• Managed adjust downs, write offs, bad debts and other delinquent accounts

• Maintained Financial Records and Documents

Kentucky Employers Mutual Insurance, Lexington, KY

2005-2006 Loss Education Field Representative.

• Perform hazard recognition services for various policyholders.

• Site visit to existing or prospective customer business locations and evaluated operations based on industry

loss control practices

• Surveyed operations to evaluate risk against industry standards and recommended solutions and services that

supported the policyholder in reducing and/or preventing future losses

• Introduce hazard control methods to policyholders.

• Analyzed and evaluated policyholders loss data to determine loss causes and trends.

• Provide safety training and consulting to business/policyholders

• Conducted Accident Investigations when large losses occurred.

• Provided risk assessment reports and recommendations regarding risk selection to underwriting for

evaluations and pricing.

1999-2001 Renfro Valley Entertainment Center, Renfro Valley, KY

Office Manager Group/Tour Department

• Accounted for payments received within the department.

• Organized duties performed by all Group/Tour employees.

• Represented the department at regular staff meetings.

• Scheduled Group/Tour employees.

• Prepared reports regarding the department.

• Interviewed and trained applicants/new employees.

1996-1999 Southside Family Medicine Lexington, KY

Medical Billing

• ICD-9, and CPT Coding

• Accounted for all payments received

• Acted as referral clerk for insurance referrals

• Maintained all medical records

• Input all patient data

References Available upon request.

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