Insurance Medical Assistant
Resume:
APRIL HOWARD
Chesapeake, VA 23321
acazrx@r.postjobfree.com
OBJECTIVE
To obtain a challenging position in a career oriented medical facility utilizing my outstanding billing, accounting, administrative and people skills to assist in efficient productive company goals.
EDUCATION
AAS Administrative Support Technology, Tidewater Community College, December 2013
Certificate, Medical Assistant, KLA Medical Institute Inc., Columbus, GA October 2001
TECHNICAL SKILLS
Proficient in MS Office Suites (Word, Excel, Outlook, Access, Publisher, FrontPage and PowerPoint)
SKILLS
Extensive experience of insurance billing
ICD-9, CPT-10 & Medical Terminology
Insurance claim submission & EMR
Skilled in improving customer retention levels within highly competitive market
Exceptional organizational, interpersonal, time management and skills
Skilled in identifying, analyzing and solving problems to achieve goals
Strong communication skills and consistently meet deadlines
Outstanding success in building and maintaining relationships
SUMMARY OF QUALIFICATIONS
Multi Phone System Cisco, Microsoft Word 40-50wpm
Medical Software-MSP, ICD-9 Coding, CMS 1500 and UB-04
CPT, HCPCS and HIPPA
BILLING/ACCOUNTING EXPERIENCE
Skilled in computerized billing and insurance claim processing
Prepare and send patient statements
Post insurance and patient payments
Obtain authorizations and verify insurance plans
Arrange payment plans for patients with delinquent accounts
Run end of month and aged reports
PROFESSIONAL EXPERIENCE
James V. Cornetta, O.D., Portsmouth, VA 2010-Present
Medical Billing /Insurance Specialist
Submit claims to insurance companies within 48 hours
Reconcile and resolve issues with outstanding accounts
Execute collection producers as required
Post payments and make any necessary adjustments
Analyzed and research denied claims
Verify insurance coverage and benefits prior to the patient appointments
Successfully collected 80% of outstanding balances owed
Trained staff on how to properly run the front desk, post charges and file claims
Orthodontics for Children & Adults, Virginia Beach, VA 2008-2010
Insurance/Scheduling Coordinator
Processed patient statements and insurance claims
Research all denied claims in a timely matter
Organized and maintained billing accounts
Post patient and insurance payments
Verified insurance coverage and benefits
Prepare end of the month billing statements to patients
Run end of the month reports for the doctors
Mid-Atlantic Eyecare, Chesapeake, VA 2007-2008
Medical Assistant
Obtained patients medical history
Measured and documented vision readings
Administered medications to patients
Answered any questions or concerns regarding treatment procedures
Performed diagnostic test, visual fields and auto refractor
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