Nicole Hill

** * ****** **

Tallmadge, Ohio *****

Cell phone 234-***-****

Email:acaznx@r.postjobfree.com

OBJECTIVE

To obtain a position where I can apply my knowledge and experience in all aspects of an office including

management, as well as utilizing my customer service skills to the benefit of my employer.

SUMMERY OF QUALIFICATIONS

• Self -starter takes initiative to insure that the jobs get done properly and efficiently.

• Recognized as being a leader, cooperative team player, detail oriented, methodical and very fast

learner.

• Excellent communication and interpersonal skills.

• Determined to excel, willing to take on new challenges and responsibilities.

• Establish excellent rapport with customers and staff.

• Experience on computerized billing system, Quick learner.

SKILLS AND ABILITIES

• Windows, Excel, ICD 9 and CPT coding.

• Microsoft office.

• Skilled in all aspects of office equipment such as, fax machine, copier, computer, and scanner.

• Posting both insurance and personal payments. Purchasing supplies.

• Electronic claims filing to Medicare, Medicaid and fast claim.

• Kronos, Payroll

• Excellent customer service, scheduling appointments, Front office Experience.

• 65-70 typing wpm.

• Sales

• Marketing, backup admissions team

EXPERIENCE

April 2013 - Present Windsong Care Center

• Director of Admissions and Marketing

• External Marketing to Doctors, and Hospitals, Case Managers

• Events and Expos, Community Marketing, Senior Centers

• Admission paperwork, precertification of impatient stays

• Knowledge of insurance benefits, and guidelines.

May 24, 2012-April 1, 2013,Summit Villa Care Center

• Admissions Coordinator, Internal and external Marketing

• Hospitals, Doctors, Senior Centers

• Marketing Presentations

• Marketing reports

• Admissions paperwork

• Verifying insurance, precertification of skilled nursing stay’s

November 1, 2011-May 2012, Marriott-TownePlace Suites Streetsboro, Ohio

• General Manager

• Sales Manager

• Marketing

• Outside sales

• Continue relationships with current customers

• Build new customer base

• Cold calling

• Create marketing materials

April 18, 2010- 10-31-11, Maple Wood Care Centre, Streetsboro, Ohio

• Answering phones, adding new patients to computer system.

• Verifying insurance information, and also skilled nursing benefits.

• Completing daily census for the building.

• Medicaid denials, resubmitting claims thru Quadax Software

• Speaking with Residents regarding concerns, and making sure those concerns are fixed in a

timely manner.

• Admissions Team

• Marketing

• Payroll-Krono’s

2004-March 2010, Cardiovascular Consultants Inc, Canton, Ohio

• Front office, answering phones, verifying demographic information with patients.

• Worked with patients on outstanding balances, to get them paid in a timely fashion.

• Assisted patients with problems or questions they may have.

• Posting payments, posting charges, Precertification of all Testing.

• Scheduled testing and appointments for patients, purchasing supplies.

2002 to 2003-The Heart Group Inc- Ravenna, Ohio

• Assisted corporate office with variety of projects.

• Answered phones, verified demographic information with patients.

• Audited nuclear testing and echocardiograms before submitting to insurance companies.

• Worked with patients that had outstanding balance to get them paid in a timely fashion.

EDUCATION

Rootstown High School, Rootstown, Ohio May, 1997

Bohecker’s Business College Ravenna, Ohio May, 2001

Major; Associates Degree in Business Administration

Recipient of Scholarship

Currently enrolled Jones International University, Bachelor’s of Arts in Communication, and Marketing.

Graduation - December 2013

REFERENCES:

Available upon request

Contact this candidate