Project Management / Supply Chain / Procurement

JOHN COULTER MBA PMP

BACKGROUND & KEY ACHIEVEMENTS

. Very experienced Manager with in excess of 20 years business planning.

. Excellent interpersonal, communication and negotiation skills.

. Highly analytical mindset used to translating goals into deliverables

within timelines.

. Project management skills over a range multi disciplinary projects.

CAREER HISTORY

Organisation: TQM

Position: Business Manager / Director

Period: January 2006 - December 2012

Key Achievements:

. Moving from Business/Contracts Manager to Company Director within 6

months of joining TQM.

. Development of rolling business plans annually in line with overall

business forecasts and market trends, to grow the start-up business

managing multiple and concurrent projects from E25,000 to E1.5m

. Management of multiple functions within the company, including site

based personnel (up to 100 people) over various projects at any given

time.

. Successful delivery of projects on time and within budget for both

customers and TQM, including projects where deadlines were reduced

following project start times.

. Introduction of subcontractor selection and evaluation system.

. Responsible for all materials supplier and sub-contractor negotiations,

and liaising with a varied spectrum of contacts including designers,

architects, safety representatives, and official government health and

safety agencies.

. Effective planning and management of resources to drive operating costs

down, and increase margins to an average of 20-25%.

. Successful relationship management to deliver high level of customer

satisfaction and retention across various types of client base ranging

from SMBs to multinationals.

. Creation of after sales service ethos in the Company which drove

increased adoption rates for maintenance contracts (moving from 0 to

approx 60%), with increased repeat purchasing through customer

retention.

. Development and implementation of Site Safety policy and process for the

Company, which delivered the Safe T Cert qualification for the

Organisation.

Position: Operations Manager

Organisation Datapac Ltd.

Period: June 1998 - December 2005 left to take up business

opportunity

Key Achievements:

. Responsible for effective management of purchasing budget in excess of

E35m across retail, distribution and corporate sales divisions.

. Built a dedicated Purchasing Department from 0 to 4 staff over 2 years,

introducing formalised processes and policies, effective technology

solutions, stock forecasting and trend analysis.

. Engagement in pre tender process with governmental agencies.

. Increased Irish distribution business from approx E500k/month to an

average of E1.3m/month over a 4 year period, contributing substantially

to Datapac's recognition as the third largest indigenous IT company in

Ireland in 2005.

. Negotiated vendor contracts and managed the strategic relationships with

key vendors (including HP, Epson, Lexmark, IBM, OKI, etc.), while having

overall responsibility for approximately 70 vendors.

. Successfully managed the launch of multiple new product streams to

stringent timelines.

. Drove market development and increased sales opportunities through the

introduction of a new distribution channel serving the UK market.

. Seamlessly planned and transitioned the business from one location to

another over 2 weekends, while eliminating any impact to customer

service.

. Successfully planned and managed the distribution of uniforms and

associated materials for the Special Olympics World Games in 2003 to more

than 33,000 personnel within a 6 week period. This was executed from the

Datapac distribution facility while normal business operations were

maintained to existing standards.

. People Manager responsible for a team of 20 people, providing career

direction, development, targets, reviews, guidance and knowledge

transfer.

. Created and implemented internal 'Meet the Buyer' initiative improving

skills development and productivity for the Sales Division.

Organisation: Various Organisations

Position: Consultancy Roles

Period: November 1997 - May 1998

Key Achievements:

. Conducted research project delivering findings on potential market,

including market size, market structure and providing recommendations for

market penetration strategy for commercial cleaning products.

. Delivered the successful implementation of a Vendor Management and

Performance System in the printing industry.

. Developed methodology for the management of non-standard purchasing in

computer consumables industry.

Organisation: Source Supplies Ltd. (Now known as ISA Ireland)

Position: Purchasing & Distribution Manager

Period: September 1990 - September 1996 left to study for

an MBA

Key Achievements:

. Designed, implemented and managed the company's ISO9002 quality system

within a 3 month period, resulting in full quality accreditation and

subsequent short-listings for the NI Quality Awards based on the European

Quality Model.

. Devised and drove innovative in-house Cost Reduction Programmes to

facilitate cost savings of approximately 120,000 / annum in order

fulfilment and utility management.

. Facilitated LEDU's business optimisation programme by presenting key

company cost reduction methodology and results to potential ACT and LEDU

clients.

. Expanded standalone role of Purchasing and Distribution into 2 distinct

teams comprising 7 individuals.

. People manager driving a high performance team, setting targets,

development goals and overall resource planning in line with company

goals.

. Optimised company performance and customer service through technology

improvements, and the streamlining of order fill rates.

Organisation: University of Ulster (UU) Students' Union

Position: Clubs & Societies Officer

Period: June 1989 - July 1990

Key Achievements:

. Managed budget of 250,000 across 4 campuses, and approximately 180 Clubs

& Societies

. Devised and implemented new purchasing and budget control systems which

resulted in moving the Clubs & Societies Office from a budget deficit

position of - 10,000 to a budget surplus position of 12,000 within 1

year.

. Introduced an International Athletes Fund and initiated student support

through funding for team and international team managers.

. Represented UU Students' Union to the Council of University Sports

Administrators in Ireland and the Northern Ireland Universities Sports

Council.

. Represented Northern Ireland Universities' students (including Queen's

University of Belfast) to the British Universities Sports Federation.

EDUCATION & TRAINING

Course Organisation Completion

Project Management (PMI) Project Management Date:

2013

Institute

Senior Management Development Irish Management 2005

Programme Institute

Masters of Business University of 1997

Administration Ulster

Post-Graduate Certificate in Ulster Business 1993

Management (awarded LEDU prize as School

Top Student)

Graduate Attachment Programme Ulster Business 1991

School

Post-Graduate Diploma in University of 1989

Administration & Legal Studies Ulster

BA (Hons) Combined Humanities University of 1988

Ulster

Various additional courses including Corporate Presentations Programmes

(Dale Carnegie Training), Cost Reduction & Benchmarking (ACT/LEDU), ISO9002

(NQA NI), Health & Safety for Managers (Coyle Associates), SafeTCert (Coyle

Associates) Project Management Professional (Professional Development Ltd)

HOBBIES & INTERESTS

Firstly, I enjoy many sports, including hurling, football, rugby and

skiing. I have been involved in coaching for many years across hurling and

camogie (both juvenile and adult). I have been involved in elite level

coaching for hurling and camogie at University level, Senior club and

County levels, and managing Lavey (Derry-based club) to their first 2

Senior County camogie titles. As a result of my coaching achievements, I

was asked in 1992 to lecture part-time on the University of Ulster BA

(Hons) Sports & Leisure degree programme.

I am currently involved in coaching hurling at U11/U16 and minor level with

Ratoath GAA, winning 4 titles in the last 4 years. My interest now in

hurling is in the development of coaching skills for coaches, and

developing individual skills through game play for children. I am also

involved in a French student programme to learn English through hurling.

I am an avid reader of science fiction / fantasy fiction. I am a keen

traveller having visited most of Western Europe, Canada, South Africa and

the USA.

OTHER INFORMATION

. Languages - I am a French speaker, having lived in France as part of

my studies and used the language through international contacts in

previous employment.

. Referees - upon request

PERSONAL DETAILS

Address: 30 Seagrave Date of Birth: 20/08/1965

Hall,

Fairyhouse Contact Tel #: 087-*******

Road,

Ratoath, Contact Email: JMGCoulter@hotmail.

com

Co. Meath Linkedin Sean Coulter

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