Customer Service Data Entry

Jamie Moon

Po Box ***** • Springfield, OR ***** • 541-***-**** • *****.****.****@*****.***

QUALIFICATIONS:

• Computer skills include Microsoft Office –Word, Excel, Outlook, and Windows Media

• 4 Years IT training and Website development.

• Demonstrated office skills: type 50 wpm, word processing, data entry and maintenance, multi line phone, fax, and file

• Exceptional time manager who can prioritize and work efficiently in detail oriented setting

• Excellent customer service skills with a professional, friendly demeanor

• Love being part of a team; interacts effectively in diverse groups

PREVIOUS EMPLOYERS:

First Baptist Church, Eugene, OR-2010-Present

Connections Ministry and Kids Ministries Volunteer

Kids Ministries Duties include, Sunday School teaching, Setting Up classrooms and lessons for Kids Life, Preparing lessons for over 400 kids.

Connections Ministries Duties include, finding resources for needy families in our community helping organize massive events such as the upcoming Project Hope, Cold calling, data entry, Computer work, etc

Dicks Sporting Goods, Eugene, OR-2012-Present

Customer Service Specialist

• Provide register coverage and process all customer and associate transactions at the registers.

• Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions

• Serve as primary customer service provider at the front end and liaison between customers and management

• Ensure customers receive outstanding service by adhering to and enforcing customer service programs

• Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure

24 Hour Fitness, Portland, OR – 2009

Front Desk

Duties included greeting clients as they entered the club; checking in club members; fielding questions of new and prospective members; updated electronic account files, clean/organize workout equipment, as well as kept gym tidy.

Gold's Gym Kids Club, Eugene, OR – 2005

Caregiver and Front Desk

Kids Club – Entertained kids with activities while their parents worked out.

Front Desk – Checked in members, updated account files, wiped down machines, stacked weights, and maintained the club’s overall cleanliness.

EDUCATION:

Lane Community College, Eugene, OR – 2003 (Nursing)

Northwest Christian University, Eugene, OR – 1994 (International Studies and Prof. Writing)

Reedley Community College, Reedley, CA – 1992 (International Studies, Child Dev., and Prof. Writing)

REFERENCES:

Heidi Bolz Connections Pastor at First Baptist 541-***-****

John Jaskillka Kids Ministries Pastor at First Baptist 541-***-****

Amy Frogge Lead Supervisor at Dicks Sporting Goods 541-***-****

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