Customer Service Administrative Assistant

Belinda Campbell

***-* ***** ****

770-***-****/ Cell

Monroe, Georgia 30655

Summary

I am a highly dedicated individual with well-developed communications and

organizational skills. I also posses strong customer service experience and

coupled with a love for people; goal-oriented, able to make effective use

of all available resources, a self-starter I work well independently or as

a team member.

EXPERIENCE

Advantage Behavioral Health Systems

Winder, Ga.

Clerk II- Medical Administration/Admissions/Team Leader

11/2007- Present

Responsible for checking clients in and out

Schedule Doctor, Nurse and Counselor appointments

Answer phone lines

Greet clients, visitors and staff

Copy, fax, scan, email

File/Scan documents into medical records.

Maintain clients records via hard copy and electronically

Resolve client related problems

Collect co- pays /make bank deposits

Verify insurance

Order supplies/work order for repairs

Sever as safety backup

Medical records

Collect, sort, distribute all mail

Responsible for documents needed for hospitalization

Communicate with hospitals, prisons and jails for labs and/or discharges

documents

Responsible for establishing accounts for both adult and adolescent

Assist clients in completing application

Direct visitors and clients to appropriate areas

Train new hires, tempts and/or externs

Buckingham Correctional Center

Dillwyn, VA

Office Service Assistant -Medical Administration

2005-2007

Monthly activity report

Assisted in mailroom, collected, sorted and distributed mail

Followed-up on discharged, transferred and paroled inmates

Used computer, fax, copier, postage machine and state vehicle

Assisted administration in preparing information for interviews

Picked up and dropped off mail to Post Office

Supervised employed inmates within local work area

Filed grievances, addressed issues and concerns of inmates

Maintained all records; inmates and staff

Maintained Doctor and Nurse schedule

Notified inmates of appointment with Dentist, Doctor, Nurse and X-ray

technician

Filed documents in permanent records

Assisted in HR department and Warden Office

Collect money orders, prepared deposit for business office

Trained new Correctional officers in various departments

Served lunch and/or dinner to inmates in housing units during lock down

Farmer Food

Dillwyn, Va.

Office Assistant/ Cashier

2005-2006

Assisted office manager with various duties

Performed cashier duties as needed

Responsible for closing out my shift

Covered shift when short staffed.

Stay At Home Mom Richmond Va. 1997-

2004

North Miami Elementary School

Miami, FL

Administrative Assistant / Teacher Aide

1992-1996

Assisted Principal, Teachers and staff with various duties

Collected, counted and deposited all monies

Registered Students

Provided substitutes for absent staff

Responsible for substitute payroll / Assisted with staff payroll

Ordered supplies/ made copies for staff and staff meeting

Assigned to the Math and reading lab for grades 2-5

Nominated as Paraprofessional representative

Principal personal assistant

Computer

/Typing Skills/Certifications

Microsoft Office, Outlook, Word, Power Point, Excel, Internet, Microsoft

Works; 40Wpm- CPR -Certified

EDUCATION

Miami Carol City Senior High; Miami; FL. Diploma, 1985-1989

Miami Dade Community College; Miami, FL. Course work towards Associate's in

Education; 1990-1992

Strayer University; Chesterfield, Virginia; Course work towards Bachelor's

in Business Administration; 2007

References: Upon Request

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