Project Quality
Resume:
Rajalakshmi Mahalingam ( acayo4@r.postjobfree.com
SUMMARY:
Senior Test Engineer with 6.8 years of experience in testing multi-tier web-
based applications in Banking applications & Health care
. Extensive knowledge and experience in all stages of the Software
Development Life Cycle (SDLC)
. Excellent understanding of Agile Methodology/Iterative development
methodology, all phases of Software Development Life Cycle and quality
standards with specific focus on testing.
. Good Experience in ETL,BI,Data Migration, Database and Data
warehousing application testing.
. Involved in Business Requirement Analysis and Documentation,
designing, developing and executing Test Plans and proven
documentation skills.
. Involved in Project Estimates/Sizing's
. Prepared and documented Test Scenarios and Test Cases for both Manual
and Automated testing.
. Performed Manual as well as Automated tests using Testing Tools like
Mercury Quick Test Pro.
. Expertise in using various bug tracking tools - Quality Center, Clear
Quest and Jira.
. Expertise in performing Procedural Testing, Web testing, Smoke
Testing, Integration Testing, System Testing, Regression testing, User
Acceptance Testing and Security Testing.
. Experience in generating and analyzing the Test Reports and Test Logs
.
. Responsible for test environment setup by coordinating with the
environment team for all changes to the test environment (e.g., new
software builds or software upgrades).
. Proven ability to interact with developers and product analysts
regarding testing status, defect logging and tracking.
. Assist developers with reproducing defects and providing additional
information as needed.
. Exposure in programming using Oracle, SQL 2005 (SQL Query Analyzer),
Teradata on Windows platform.
. Exposure with QA Principles, SEI CMM levels and various stages of
Software Development Life Cycle (SDLC).
. Quick in adopting and learning new tools and technologies with
excellent analytical, inter-personal & Communication skills.
PROFESSIONAL EXPERIENCE:
. Working as Senior Test Engineer in CSC, Bangalore from Sep'2011 to
May'2013
. Worked as Associate Projects in Cognizant Technology Solutions,
Chennai from Sep'2006 to Sep'2011
SOFTWARE COURSES/CERTIFICATION COMPLETED THROUGH COGNIZANT ACADEMY:
No Name of Institution Diploma or Year of Completion
(e.g. NIIT, APTECH, SSI Certificate
Etc)
Cognizant Academy Data warehousing 2010
Cognizant Academy Managed Health 2009
Care
Cognizant Academy Software Testing 2009
Oracle OCA Paper 1 2007
OTHER SOFTWARE COURSES/CERTIFICATION COMPLETED THROUGH BRAIN BENCH:
No Name of Institution Diploma or Year of Completion
(e.g. NIIT, APTECH, Certificate
SSI Etc)
Brain Bench Business 2010
Communication
Brain Bench Software Quality 2010
Assurance
Brain Bench SQL (ANSI) 2010
Brain Bench MS SQL Server 2005 2010
PROFESSIONAL QUALIFICATIONS:
Bachelor of Technology in Information Technology. From Anna University,
Chennai.
SOFTWARE EXPOSURE:
Skills Work Experience
SDLC/STLC Agile, WF, V&V and Defined Models for
Organisations
Testing QTP, Integrity Manager
SCM/Defect Tracking ClearQuest 7.1, Quality Centre 9.2 and
ALM 11x
SAS, SQL,VB, HTML
Lang/Scripts/Technol
ogies
RDBMS MS-SQL Server 2008, Oracle, Toad,
Terdata and DB2
BI Tool MicroStrategy 8.1.1, 9.0.2, 9.2.1
Project Details
Project Title : Visa Vue Online Globalization
Client Name : VISA INC. USA.
Role : Lead-Testing
Tools : Microstrategy 8.1/9.1,DB2 9x, Windows XP,
QualityCentre9x,
Clear Quest 7x
Description:
Expanding VVO will broaden support to include LAC and Canada. Global
expansion will also be partially supported by this project.
Historically, each region developed its own capabilities to deliver
information to clients. The LAC region has developed an advanced
capability called Visa Vue Advantage (VVA). There is a significant overlap
of functions when comparing VVO to VVA. It is not sustainable, nor
desirable to maintain separate and similar infrastructures to support
individual region programs. VVA faces major upgrades to comply with
certain security features that have been put in place for the sharing of
peer performance information - and these costs can be avoided by moving to
VVO.
Although Canada has access to VVO through Quick Win, the Canadian market is
moving toward a model that will require the full functionality of VVO. For
example, co-brand programs are becoming increasingly important. Reporting
on co-brand programs is supported in the full version of VVO, not in Quick
Win. Also, Canada may be moving toward account level processing to support
loyalty programs similar to those in the US. Again, this feature is
available on VVO, but not the Quick Win version.
There is increasing demand around the world for VVO reporting services
driven to a considerable extent by competitive pressures.
Later Extended to Provide VVO reporting for merchants in general, and
particularly for merchants that use the MDEX service.
Roles & Responsibilities:
. Involved in Analysis of BRD's.
. Involved in Project Estimates/Sizings
. Prepared Test Plan
. Managing the test team and allocation of work to the team
. Understanding the functionality and updating to the team members
. Involved in Test Case preparations and reviews.
. Involved in analysis of test data required for data loading.
. Involved in database testing to verify data in backend after
migrations.
. Tested Queries used for generating the reports.
. Involved in System testing, User Interface, Browser compatibility.
. Involved in daily/weekly calls with client and on-site co-ordinator.
. Uploading all Test deliverables in Quality Centre.
. Logging Defects in Clear Quest.
. Preparing Daily/Weekly Status Report.
Project Title : Fraud Performance Benchmarking
Client Name : VISA INC. USA.
Role : Lead-Testing
Tools : Microstrategy 8.1/9.1,DB2 9x, Windows XP,
QualityCentre9x,
Clear Quest 7x
Description:
VISA facilitates electronic funds transfers throughout the world, most
commonly through Visa-branded credit card and debit cards. Visa provides
financial institutions with Visa-branded payment products that they then
use to offer credit, debit, prepaid and cash-access programs to their
customers.
Fraud Reporting System (FRS) is Visa's centralized clearing house that
helps members to report, track, and analyze fraudulent transactions. The
service consolidates fraud information, helps members detect fraud
patterns, and reduces losses due to fraud.
Roles & Responsibilities:
. Involved in Analysis of BRD's.
. Involved in Project Estimates/Sizings
. Prepared Test Plan
. Managing the test team and allocation of work to the team
. Understanding the functionality and updating to the team members
. Involved in Test Case preparations and reviews.
. Involved in analysis of test data required for data loading.
. Involved in database testing to verify data in backend after
migrations.
. Tested Queries used for generating the reports.
. Involved in System testing, User Interface, Browser compatibility.
. Involved in daily/weekly calls with client and on-site co-ordinator.
. Uploading all Test deliverables in Quality Centre.
. Logging Defects in Clear Quest.
. Preparing Daily/Weekly Status Report.
Project Title : VISA Data Manager
Client Name : VISA INC. USA.
Role : Lead-Testing
Tools : Microstrategy 8.1/9.1,DB2 9x, Windows XP,
ALM11x,
Clear Quest 7x
Description:
VISA is a global payments technology company that connects consumers,
businesses, banks and governments in more than 200 countries and
territories, enabling them to use digital currency instead of cash and
checks. Visa has built one of the world's most advanced processing
networks. It's capable of handling more than 20,000 transactions per
second, with reliability, convenience and security, including fraud
protection for consumers and guaranteed payment for merchants Visa does not
issue cards, extend credit or set rates and fees for consumers.
Roles & Responsibilities:
. Involved in Analysis of BRD's.
. Involved in Project Estimates/Sizings
. Prepared Test Plan
. Managing the test team and allocation of work to the team
. Understanding the functionality and updating to the team members
. Involved in Test Case preparations and reviews.
. Involved in database testing to verify data in backend after
migrations.
. Tested Queries used for generating the reports.
. Involved in System testing, User Interface, Browser compatibility.
. Involved in daily/weekly calls with client and on-site co-ordinator.
. Uploading all Test deliverables in Quality Centre.
. Logging Defects in Clear Quest.
. Preparing Daily/Weekly Status Report.
Project Title : Oxford (Aug'10 to Sep'11)
Client Name : Optum Health. USA.
Role : Team Lead
Tools : Manual, SAS, SQL, Quality
Center, Toad
Description:
The overall requirements for the project Oxford is to integrate the Oxford
Membership, Medical professional and facility Claims, and Pharmacy Claims
into the NHI data warehouse and its associated data bases, so that this
data is available for analysis and reporting, thus increasing the breadth
of information for UnitedHealth Group book of business national benchmarks
and norms.
Integrate Oxford Health Data as sourced from ADW into NHI.
Founded in 1984, Oxford Health Plans, Inc. provides health plans to
employers and individuals in New York, New Jersey, Connecticut, Delaware
and Pennsylvania. Currently, Oxford Health Plans has a total membership
volume of approximately 1.6 million members. This membership includes
approximately 80,000 Medicare beneficiaries. Oxford Health markets
primarily to individuals and small groups. Of the commercial business, an
estimated 99% is small group (17.5 members per group).
Oxford Health processes case set-up, eligibility, and claims on a number of
platforms. Pulse is the operational platform for case set-up, eligibility,
authorizations, claim intake, and revenue. Universe (a pick system) is the
adjudication platform for claims.
Roles & Responsibilities:
. Involved in the Agile process
. Prepared Test Plan
. Involved in review of Sprint PRD's
. Involved in Sprint Planning and Backlog Estimates.
. Managing the test team and allocation of work to the team
. Understanding the functionality and updating to the team members
. Involved in Test Case preparations and reviews.
. Preparation of Extraction Test Cases
. Preparation of Transformation Test Cases
. Preparation of Reporting Test Cases
. Preparation of SAS Test Scripts
. Executed test scripts from Putty and prepared test reports.
. Participating in the weekly sprint, sprint review and sprint
retrospective Meetings.
. Coordinating with Onsite team for all the offshore testing issues.
. Involved in preparing the defect Metrics report.
Technologies: Windows-XP, Datastage, SAS, Unix, Oracle, toad.
Project Title : Scorecard Enhancement (Jan'10 - Jul'10)
Client Name : Optum Health. USA.
Role : Team Lead
Tools : Manual, Oracle, Toad, HP
Quality Center, MicroStrategy, Java, Java
Script, HTML
Description:
This project consists of the definition, construction and testing of report
enhancements to the extant Scorecard that is part of the Parallax i
application. This report, hereafter referred to as "Scorecard," will be
enhanced to provide a more user-friendly interface.
This project improves the navigation and eliminate the memory recall
necessary to locate reports and relate them to an analytic path
(Usability), and incorporate features and functions that excel beyond the
competition (Competitiveness):
Roles & Responsibilities:
. Involved in the Agile process
. Prepared Test Plan
. Managing the test team and allocation of work to the team
. Understanding the functionality and updating to the team members
. Involved in Test Case preparations and reviews.
. Preparation of SQL Test Scripts.
. Executed test cases and prepared test reports.
. Participating in the weekly sprint, sprint review and sprint
retrospective Meetings.
. Coordinating with Onsite team for all the offshore testing issues.
. Involved in preparing the defect Metrics report in terms of Major,
Minor & critical.
Technologies:
1. The Microstrategy SDK is a comprehensive Software Development Kit that
enables easy customization of the Microstrategy BI platform and
integration with enterprise business applications.
2. Java and ASP.net were used as the programming languages for coding the
modules.
3. HTML, ASP, JavaScript and Servlet Controller were used for
construction of the Web Modules.
4. The back end was an Oracle server, used for storage of data.
5. HP Quality center is used to create requirements, test cases, test log
and for defect tracking.
6. SQL scripts were created to validate reports.
Project Title : UI Enhancements (Jan'09 - Dec'09)
Client Name : Optum Health. USA.
Role : Team Lead
Tools : Java, Java Script, HTML,
MicroStrategy, HPQC and Quick Test
Professional.
Description:
The Parallaxi UI Enhancements project is designed to customize the user
interface based on the recommendations from the User Experience Analysis
and also to increase the sales potential and usability of the Parallax i
application.
This project deals with complete change of the entire application and to
include many new functionalities based on the user experience analysis.
Main functionalities include
The main navigation has been updated to reflect most common user actions
Similar types of actions have been grouped together through second level
menu navigation
New features have been added to aid in finding the report needed
The softer color palette is more pleasing to the eye
These changes involve most of the MSTR SDK in depth coding and ASP.net
changes. Additionally, all current system components using Microstrategy
will need to be tested or revised to ensure continued usability on the new
look and feel.
Roles & Responsibilities:
. Prepared Test Plan and Test Scenaiors
. Managing the test team and allocation of work to the team
. Understanding the functionality and updating to the team members
. Involved in Test Case preparations and reviews.
. Executed test cases and prepared test reports.
. Participating in the weekly sprint, sprint review and sprint
retrospective Meetings.
. Coordinating with Onsite team for all the offshore testing issues.
. Involved in preparation and execution of QTP scripts for Regression
testing.
. Involved in preparing the defect Metrics report.
Technologies:
1. The Microstrategy SDK is a comprehensive Software Development Kit
that enables easy customization of the Microstrategy BI platform
and integration with enterprise business applications.
2. Java and ASP.net were used as the programming languages for coding
the modules.
3. HTML, ASP, JavaScript and Servlet Controller were used for
construction of the Web Modules.
4. The back end was an Oracle server, used for storage of data.
5. HP Quality center is used to create requirements, test cases, test
log and for defect tracking.
Project Title : Impact For Employers (Jan'08 - Dec'08)
Client Name : Optum Health. USA.
Role : Sr. QA Engineer
Tools : Manual, Oracle, HPQC
Description:
Impact For Employers is an entry-level, web-based business intelligence
reporting tool primarily for self-insured organizations with 1,000-9,999
employees with two or more health plans. Additionally, this product should
support a broker or "channel" engagement that includes multiple employers.
The product will include an interactive report package containing high-
level cost and utilization metrics for medical and prescription drug
benefit plans. This product will enable Ingenix to offer an entry-level
business intelligence tool to mid-large sized who cannot or will not make a
six-figure investment in technology-enabled health information services.
Additionally, this could be an entry-level product for large employers who
will only make a small, initial investment to determine the ROI of health
information services.
Roles & Responsibilities:
. Participated in Functional specifications Study.
. Preparation of Reporting Test Cases based on Functional
specifications.
. Preparation of SQL Test Scripts
. Involved in System testing, User Interface & Browser compatibility
testing.
. Executed test cases and reported defects in terms of Major, Minor &
critical
. Integrated with developers and discussed technical problems.
. Involved in Adhoc and Regression testing.
. Preparation of defect report.
Technologies:
This project uses MicroStrategy as the front end reporting tool and Oracle
as the backend.
HP Quality center is used to create test plans, test cases and for defect
tracking. SQL queries in Oracle to verify the report results.
Project Title : Parallax I - EAP,PM,Optum (Jun'07 -
Dec'07)
Client Name : Optum Health. USA.
Role : Programmer Analyst
Tools : Manual, Oracle, Toad, HP
Quality Center and MicroStrategy
Description:
Home equity is the amount of money you have already paid against the value
of your home. A home equity line of credit can be used at any time for any
purpose, but there are several fees associated with a home equity line of
credit. They borrow against it and use the money for improvements to the
home, for college tuition for their children, or for things like
investments in business ventures such as purchasing additional property. A
home equity line of credit is usually about 75% of the appraised value of
the home minus the balance due on the current mortgage as well as any other
liens.
Loan Performance Home equity Product, provides delinquency information,
prepayment information, and general loan characteristics at aggregate level
of the client's portfolio and market. The clients are using the application
mostly for benchmarking and market analysis purposes. In terms of data
enhancements, customer pointed out the lack of important loan risk
characteristic such as credit scores and inability to get to the lower
level (more granular) data from higher level data. The goal of this project
is to include non-traditional data (e.g., Health Risk Appraisal, Lifestyle
Behavior Change Management, Laboratory Results, Disease Management, etc.)
into their data warehouse. Historically, adding these data types has been
accomplished in one of two ways:
1. Use of Customer Defined fields 1-10
2. Data housed in Access/Excel outside of the tool and cohort
populations exported into Parallax i for reporting and analysis
a. There are six clients that currently have HRA or Disease
Management reporting outside of Pxi.
This process is cumbersome, does not leverage the full capabilities of
Parallax i and thus has minimally served the business needs of our clients.
As more and more clients have requested this type of new data, the current
process is no longer sustainable.
Optum has requested Ingenix Employer Solutions (IES) develop an integrated
Project Management (PM) reporting system for them to sell as part of their
solution package. Seven reports will be developed which will augment
existing PM reports to expand the analytical capability to Episode
Treatment Group (ETG), Evidence Based Medicine (EBM) and Group Health
metrics.
Roles & Responsibilities:
. Participated in Functional specifications Study.
. Designed test cases based on Functional specifications.
. Writing SQL Test Script for data validation
. Integrated with developers and discussed technical problems.
. Reported bugs and performed Regression and Retesting.
. Further responsibilities also comprise of ensuring top quality
deliverables from Cognizant to client and collection of project
metrics.
Technologies:
This project uses Microstartegy as the front end reporting tool and Oracle
as the backend. HP Quality center is used to create test plans, test cases
and for defect tracking. SQL queries in Oracle to verify the report
results.
Project Title : Willis (Sep'06 - Dec'06)
Client Name : Optum Health. USA.
Role : Programmer Analyst
Tools : Manual, Oracle, Toad, HP
Quality Center and MicroStrategy
Description:
Willis Benefits of America is one of the world's largest professional
services firms specializing in risk management. They deliver professional
risk transfer, risk management, loss management and actuarial services to
companies, as well as financial and employee benefits consulting. While
headquartered in London, Willis has large offices in Atlanta, Charlotte and
New York.
They have contracted with Ingenix to build a data warehouse of their
medical, Rx and eligibility for multiple clients. Phase I includes clients
from their Charlotte office and selected clients from other offices. Phase
II includes warehouse and report development for clients of all Willis'
offices and additional new business clients. The key deliverable is the
development of a Willis customized report set, with focus on key financial
and operational metrics with additional clinical reporting, to be delivered
to their clients monthly.
Roles & Responsibilities:
. Analysis of the Testing Requirement.
. Analysis of defect and logging them in Client's defect tracking tool
HP Quality Center
. Retesting of defects.
. Test Plan, Test Case and Test Log preparation.
. Defect tracking, test case execution are done using HP Quality
Center.
Technologies:
This project uses Microstartegy as the front end reporting tool and Oracle
as the backend. HP Quality center is used to create test plans, test cases
and for defect tracking.
Visa Status
Tier 2 Partner visa UK valid till Sep 2015[pic]
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