Quality Assurance Engineer

Mike Skinner

Profile

An energetic and hard working Quality Assurance professional with over

** *****' experience in engineering and quality, I specialise in all

aspects of product quality from initial design and supplier development

to quality in production. My expertise and support has realised

improvements in product design / specification, significant cost

reductions and improved product quality.

Employment History

CURRENT EMPLOYER 1979 - Present: Linde Heavy Truck Division Ltd.

CURRENT POSITION Senior Quality Assurance Engineer: Deputy Manager

1995 - 1997: Senior Quality Assurance Engineer

1990 - 1995: Quality Engineer

1988 - 1990: Quality Control - Inspector/Auditor

1983 - 1988: Development Engineer

1979 - 1983: Production Fitter

1997 - Present: Senior Quality Assurance Engineer: Deputy Manager

Direct Reports: 2 x truck auditors, 3 x goods inwards inspectors, 3 x

quality engineers

Key Responsibilities:

. Strategy and Decision Making

I am considered a key member in decision making teams and regularly advise

at director level on aspects encompassing Production Assembly, Quality

Management, Production Engineering, Design, Purchasing/Logistics, Supplier

Development, Service Support.

. Product Quality Improvements

As part of the company product improvement strategy, Perceived Quality

Improvement teams were created. I have taken a lead role within these multi-

discipline teams with a view to improving the overall quality of product

delivered to customers and an enhancement of the brand image in the market

place. These goals were realised through fundamental improvements to

design, supplier development, process improvements and material and

component selection.

. Maintain Current Standards: ISO 9001, ISO 14001, ISO 3834

As lead auditor for the above standards I ensure that systems are

maintained to the optimum levels and that the reality meets the management

systems. This has been successfully achieved with no minor or major

nonconformities recorded since January 2010.

A key member in the ISO 3834 team I played a pivotal role in the

preparations for the assessment by The Welding Institute. Accreditation to

this standard was attained 2013.

. CE Marking - Maintaining product validation and compliance.

All trucks produced are subject to CE marking. Responsible for product

validations and compliance testing of various product platforms, a key role

is to ensure all products conform to the required EC directives and off-

road vehicle international design standards.

. Vendor Assessment

Responsible for carrying out new vendor assessments. Securing quality

assurance agreements to group standards throughout the UK and overseas.

. Group Company Continuous Improvement

Representing the Company, I take part in the international, cross company

new product development and continuous product/process improvement teams.

Key Achievements:

> In a recent assignment I am extremely proud of the success achieved in

the introduction of a new paint system, which meets the latest DEFRA

standards for reduced VOC emissions and also provides enhanced anti-

corrosion benefits.

> Leading a continuous improvement team, the 'Right First Time' project

has been a major success achieving a 75% reduction in the number of

early hour customer complaints received.

> Given responsibility for improvements to the goods inwards inspection

processes in order to focus on first off deliveries from known

problematic suppliers. Monitoring supplier quality performance, I

advised the purchasing department on supplier capabilities affecting

sourcing decisions.

Additional Responsibilities:

My role also involves the following activities:

. Addressing customer complaints and taking appropriate follow up

action.

. Directly supporting production line quality teams.

. Quality improvements using production feedback and service

information.

. Chairing specific product platform quality meetings / generating

action plans.

. Support warranty department investigations to deliver product

solutions

. Audit Engineering Change process for accuracy.

. Review ALL new drawing office output to certify viability for

manufacture, material selection, geometric tolerance, relevant Company

standards and, as appropriate, special processes.

. Working with outside metallurgy laboratories to identify root cause of

material concerns, to determine improvement strategies with design,

service and suppliers.

Skills and Experience

Quality Management Systems APQP 8D reporting and Corrective

ISO 9001 Actions

Welding Systems ISO 3834 PPAP SAP Experience

Vendor Assessments and 5S Process Mapping

Approvals

Internal & External MS Office Automotive Products

Auditing

Qualifications and Education

1993 Ystrad Mynach College

City & Guilds Quality Assurance Parts 1 & 2

1990 Department of Employment Mobile Training

Certificate in Quality Assurance

1990 Crosskeys Technical College

Diagnostics and Tuning Techniques (Petrol Engines)

1973~1990 Crosskeys Technical College

Motor Vehicle Craft Studies (Integrated)

City & Guilds Parts 1 & 2

City & Guilds Part 3 Awarded for Multiple Records of

Achievement

Tredegar Comprehensive School: Monmouthshire Certificate of Education.

Personal Interests

Attained Tae Kwon Do Black Belt 1996 All forms of motor sport

Music

REFERENCES AVAILABLE ON REQUEST

42 St Anne's Gardens

Maesycwmmer

Hengoed

CF82 7QR

Home: 014**-******

Mobile: 079********

**.**********@*****.***

Full Clean Drivers Licence

Computer Literate

Contact this candidate