Customer Service Supervisor

Work Experience:

Eastbay

Oshkosh, WI

Call Center Team Lead

**/****-*******

. Assist all agents in call center.

. Supervisor calls and customer service.

. Perform office duties and customer follow up

Thill Logistics

Neenah, WI

Outbound Telesales Agent

03/2009-05/2011

. Made outbound calls to collect payments after credit

card declines.

. Performed collection duties as assigned.

. Made outbound calls to resell products to past

customers.

Skills: Able to use a computer with ease and communicate effectively

with others. I have worked in several call center

environments, always providing exceptional customer service

and support. Also, I am good at multitasking and working

in fast-paced environments.

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