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Project Manager Customer Service

Location:
Port Royal, SC
Salary:
65000
Posted:
November 13, 2013

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Resume:

Objectives: To obtain a full time maintenance management/project management

position in a physical plant or construction environment where I can best

utilize my proven skills to contribute to the success of a growing

organization.

Experienced and knowledgeable Facilities/Project Management professional,

with a track record of directing support services for organizations to

operate efficiently and effectively. Strategically plan, organize, direct,

control and evaluate facility operations, and perform maintenance,

preparation, analysis, negotiations and review of contracts related to the

purchase or sale of equipment, materials, supplies, and products. Oversee

all building and grounds management initiatives and successfully coordinate

the physical workplace to better serve the organization's goals. Built a

strong reputation for maintaining and securing efficient facility

operations, and enact cost-cutting initiatives.

CORE COMPETENCIES

Project Management Physical Plant Management NCCER Safety Technology

Trained Completed over 100 Hours OSHA Safety Training Communications

Customer Service Budgets Operations Management Leadership/Mentor

Procurement Facilities Logistics North Carolina State Unlimited

Plumbing License Holder IT Technology Savvy

PROFESSIONAL EXPERIENCE

Facilities Development Manager and Safety Manager - Integro Fuels, Inc.,

Greenville, SC 2006 - Present

( Collaborated with major universities and power companies to learn the

torrefaction process that lead to the conception of Integro Earth Fuels,

Inc

( Project manager for the design and construction of pilot facility,

corporate office, and test lab. Provided allocation based on square

footage, and oversaw all buildings and grounds budgeting initiatives.

Worked closely with the design team, equipment manufacturers, mechanical,

electrical, EPA engineers, ensuring the entire project came in on time and

within budget.

( Designed and implemented the organization's first test and safety

procedures for laboratory, as well as experiments in torrefaction and

densification process that lead to filing of patents.

( Provided superior facilities management to pilot facility, and provided

complete support services throughout relocation transition to production

facility, supplying office relocations, expansions, openings/closings

resources from concept to completion and post support needed in efficient

and organized manner.

( Project Manager, Construction Manager, Safety Manager and Facilities

Manager for Integro's first operational facility, procured equipment,

selected vendors, designed much of the process with a retired engineer's

assistance, traveled the USA and foreign countries evaluating equipment and

suppliers.

( Coordinated all new IT infrastructure and networks installation,

telecommunications, and cabling/wiring needed for total IT connectivity.

Owner and Operator - Walker's Plumbing Service, Durham, NC 1999 - 2006

( Oversaw all staffing and management of business, direct control of all

residential and commercial accounts.

( Known for quick response to customers, efficiently prioritizing service

calls and effectively resolving plumbing issues successfully.

( Managed 10 personnel, providing team leadership, training, and employee

reviews.

( Installed and repaired plumbing systems for schools, labs, restaurants,

medical facilities, and residential homes.

( Maintained fleet vehicles, service/repairs, maintenance, and usage

reports.

Director of Environmental Services - Beverly Health and Rehab Center,

Brandon, FL - 1996-1999

( Provided maintenance, laundry and housekeeping services for long term

care facility. Successfully built and maintained support relationships

with all coworkers ranging from CEO to Administrative Assistants.

( Provided Inventory Management of all supplies and housekeeping related

items to efficiently support all personnel.

( Successfully trained new personnel for the startup of the facility on job

functions, latest technologies, company processes and procedures.

Plumber/Maintenance Supervisor - Duke University Medical Center Durham, NC

- 1986-1996

( Provided superior in-house customer service by performing construction

and maintenance plumbing services throughout a million square foot, 700-

bed hospital.

( Supervised plumbing, medical gas, Zone Mechanic, and hospital laundry

maintenance operations with 23 employees.

( Developed standards and procedures for the installation and certification

of Duke's medical gas systems.

( Specified the plumbing and medical gas components for Duke's new

Children's Hospital. Inspected the project for strict adherence to the set

standards and workmanship.



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