David Murphy

* *** ********, ******, **. MEATH MOBILE: 086-*******

TEL: 041-*******

EMAIL: acaxhk@r.postjobfree.com

Proactive and adaptable senior "business\system" analyst with 14 years

extensive experience in the financial industry.

Excellent communicator with strong investigation, problem-solving and

decision-making skills. Highly accomplished with a verifiable track record

in fields such as analysis, requirements gathering, business process

mapping and the development of interactive prototypes.

Advanced knowledge of developer application tools, and best practices

(including CMMI, UML, client/server architecture and self-test automation).

Key Competencies

Business Analysis Test strategy and Financial services

planning

Requirements Gathering Change management Client relations

Data Migration Mapping Supporting Strategy UAT & Testing

Rollout

Business modelling Project Effort Gap Analysis

Estimates

IT Skills

Programming Languages: C, C++,C#,VC++,VB, C#, .NET, Cobol, SQL,

PLSQL

Operating Systems : UNIX, Windows 95/98/NT/2000/Vista/XP

Databases : MS-Access, MySQL, SQL Server, Oracle, DB2

Bug Tracking Tools : TestDirector, Quality Centre, Rational

Visual Test

Internet : HTML, CSS, XML, XSLT, VBScript, ASP,

JavaScript

Methodologies: CMMI, Waterfall, Vmodel, UML, OO Models

Other Skills

CMMI Compliance Crystal Reports Lotus Notes Sametime

Sharepoint Shell Programming Microsoft Lync

Isis Reporting Informix Magik

Advanced Excel Sourcesafe Webex(cisco)

Visio Beyond Compare Delphi

Career History

Northern Trust

2013

Senior IT Analyst

Participated in workshops/training/presentations

Interviewed Stakeholders to get a better understanding of client

business processes and gather business requirements.

Strong process modeling using UML (Use Cases, Sequence Diagrams,

Activity Diagrams, etc.)

Excellent technical writing skills to create Business Requirements

Document (BRD), Functional Specifications Document (FSD),

Nonfunctional Requirements Document and Use Cases Specifications.

Excellent conceptual and working knowledge of System Development

Life Cycle, OO Models and UML Methodologies.

Fluent in a broad range of technologies, including business process

tools such as MS Project, Excel, Access, Visio.

Prepared detailed test and disaster recovery plans, acceptance

criteria and test scenarios for rollout of new software products.

Maintained a high degree of customer service for all customer

queries.

Worked with a large number windows servers & applications within a

mixed OS environment.

Strong database integration experience

Well versed in Requirements/Change Management, Impact Analysis and

Gap Analysis.

Aviva/Arklife 1999-2012

Senior IT Analyst

o Involved in workshops/training/presentations

o Provided a link between the company, customer, the development team and

any third-party regarding software functionality throughout the

development cycle.

o Able to Identify business & systems process improvements from big picture

to detailed level.

o Worked in a team analysing/developing/testing financial applications for

life\savings and pension products.

o Communicated with a large number of teams to identify their needs.

o Devised specifications covering business, functionality, technology

and testing.

o Prepared detailed test plans, acceptance criteria and test scenarios

for each project.

o Managed/Developed/Tested full product suite's, identifying problems &

resolving them with the development team.

o Handled and resolved various customer and team queries.

o Developed and presented organization-specific materials for topics not

covered in standard training courses.

o Helped in the design/development of various databases.

o Most recent projects worked on included:

WinPOS

Involved in analysis/design/development/test of this life and

pension's sales application using SQL server merge replication which

enables hundreds of financial planning consultants to use this

application simultaneously.

Claims Tax Reporting

Managed new application process to allow for collection, verification

and storage of Tax Reference Numbers and the supporting documentary

evidence for various financial applications.

Quality Assurance Web Application

Gathered user requirements and designed/developed/tested web-based

Quality Assurance application for AIB personnel using ASP, VBScript,

Javascript and SQL Server to analyse sales trends.

Sales Manager Web Pages

Specified the system architecture and design for this web application

utilising the UML analysis and design models.

This application allows sales managers to view current and historical

data associated with Life and Pension policies.

Sales Support Application

Proposed and implemented Sales Support application to automatically

perform various updates/reports and integrity checks (e.g.

decommission laptops, synchronization reports, problem laptops,

duplicate customers, missing records etc.) which led to a huge saving

and effort in support time.

Automerge

Managed the analysis/development/testing of this SQL Server package

that aids in the merging of duplicate customers.

Paxus Importer - Designed this SQL Server package which is responsible

for the nightly import of live policy and customer data from one

database to another.

Facilities Management Workshop 1997-1998

Analyst/Developer

o Designed and developed spatial resource management applications using the

object oriented language Magik and the smallworld case tool.

Types of usage: telecommunications, historical, crime mapping.

Education and Training

BA Degree in Information Technoloy(DKIT) 1994-1998

September 1995 - Distinction - National Certificate in Computing (DKIT)

September 1997 - Distinction - National Diploma in Computing (DKIT)

September 1998 - 2.1 - National Degree in Computing (DKIT)

LIA QFA Pensions

ISEB Software Testing Foundation

LIA QFA Loans

SQL Server

LIA QFA Life Assurance

Presentation Skills

LIA QFA Investments

Developing solutions with XML and XSL

Advanced Excel

Delphi Programming

Visio

MS Project

Design & Build

Meeting Skills

Design Patterns

ISIS Papyrus Designer

10262A Windows Application Development with MS .NET 4

10266A Programming in C# with VS2010

Personal Details

Leisure Interests: reading, football, tennis, walking

Other: coaching Duleek junior soccer, GAA and athletic teams

Contact this candidate