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Sales Customer Service

Location:
Crystal Lake, IL
Posted:
November 12, 2013

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Resume:

Carol Anderson-Snelten

Business Owner/ Investigating New Opportunities

acawhq@r.postjobfree.com

Summary

Persuasive business development professional successful at establishing and

maintaining key partnerships with corporate decision makers. As well as

expertise in generating significant company growth through lead generation,

customer service and sales and marketing techniques. Highly effective at

creating, building and nurturing professional business relationships. Promotes

products with the collective corporate goal of increasing market share.

Experience

President at Woof Meow Give Me My Chow Inc.

December 2005 - 2012 (7 years)

The building of my own business, responsible for sales, marketing, internet

marketing, financials, and daily operations. Maintained and grew my business within a local 10

mile geographical radius of my home. Increased revenues on a yearly basis. Gain a wealth of

knowledge in respect to start up operations, search engine optimization, all aspects of marketing,

closing out months, accounts payable, and accounts receivable. A decision was made to close the

business due to an influx of competition during the recession.

Business Development Manager at IDM Group, Division of American Reprographics Company

2006 - 2008 (2 years)

Maintained and grew a local geographical territory with 9 metro Chicago locations. Sold

reprographic services, large format color printing, document management solutions, as well as

capital equipment into the architectural, engineering and construction community. Also consulted

with customers to identify and evaluate their specific needs and requirements. A recommendation

was then made to provide the most appropriate technology and solutions. Negotiated leases and

signed customers into 3 to 5 year agreements. Consistently increased territory revenues.

President at General Contractor

2002 - 2003 (1 year)

Acted as the general contractor of my own home where I currently live. Negotiated a loan agreement

managed and maintained a project schedule, as well as the bid process.

Quick and precise decision making was necessary to complete the project within the loan time frame.

Managed materials and people needed for the projects completion, as well as managing the subcontractors to

insure that construction was done according to my intentions. Stayed within budget and saved thousands.

Customer Business Manager at Eastman Kodak

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1996 - 2002 (6 years)

Generated a 10% to 12% territory growth per year selling consumables and capital equipment into the

commercial printing industry. Solution based selling strategies. Maintained a customer base of 3 million plus.

Meet and exceeded quota through distribution channel relations as well as dealer sales support, and marketing

support. Also sold direct through building customer relationships. Negotiated financial leases on capital

equipment with current customer base as well as new business. Signed customers into 3 to 5 year agreements.

Technical Sales Application Specialist at Agfa a Division of Bayer

1991 - 1996 (5 years)

Assisted in the training of Agfa’s electronics distribution channel to increase sales. Provided demonstration of

electronic products as well as pre and post sales support. Trouble shooting hardware as well as software

issues. Products included desktop entry level to advanced level scanners, film recorders, imagesetters and

such. Also worked in Agfa’s photo division with responsibilities including, integrating Agfa’s Photo

Electronic Imaging System that was to be sold into the One Hour Mini Photo Lab environment. As well as

integrating a professional version of the system that was to be sold into the Professional Photo Lab

environment. Implemented and designed a marketing package for the system as well as being responsible for

sales for half the U.S.

Desktop Operator at Artner Sherman Graphics

1991 - 1993 (2 years)

Desktop Operator, preparing electronic files for output to press.

Certifications

Social Media Graduate Certification

Drury University - 2012

HTML

McHenry County College 2013

Skills & Expertise

B2B

New Business Development

Trade Shows

Lease Options

Channel Management

Account Management

Accounts Payable

Accounts Receivable

Social Media

Social Networking

Social Media Marketing

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Marketing Strategy

Training & Development

SSAS

Document Management

Construction Management

Consumables Sales

Start-ups

Accounting

Advertising

Online Marketing

Channel Partners

Sales

Employee Training

Sales Operations

Marketing

SEO

Management

Entrepreneurship

Selling

Solution Selling

Training

Direct Marketing

Facebook

Budgets

Education

Drury University

Social Media Graduate Certificate, Marketing, 2012 - 2012

University of Wisconsin-Oshkosh

BFA, Commercial Graphics/Printing, 1981 - 1985

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Carol Anderson-Snelten

Business Owner/ Investigating New Opportunities

acawhq@r.postjobfree.com

Contact Carol on LinkedIn

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Contact this candidate