acaw7u@r.postjobfree.com
Laura M. Hernandez
Objective Seeking a position with a reputable company that I can fully
utilize my
Experience and abilities.
Experience 2013 - Present HCA Physician Services San Antonio, TX
Medical Office Specialist
. Greet Customers, translate as needed, phone adequate.
. Handle all incoming calls patients and Hospital calls.
. Verify Insurance, Input or receive referrals and
authorizations and input into ecW database.
. Receive co-payments, bill inquiries, and account
receivables, balance journal, daily report of accounts with
balance, end of the day reports and end of the day
transcriptionist list, reconcile report, budget daily.
. Print out super bills, and demographic sheets, fax, email
and receive reports and referrals.
. Pull and file all charts accordingly.
2012 - 2013 CDE Light band Clarksville, TN
Electric Support Dispatcher
. Greet customer, translate as needed, phone adequate.
. Handle all incoming calls in accounts receivable, assist
with payment confirmations, bill inquiries, office
locations and business hours.
. EDS System research payment verifications.
. Reconnects and outages are dispatched accordingly.
. Monitor SCADA system continuously for all substation
circuits and system loads. This carries approximately
62,500 metered customers.
. Two-way radio communication.
. Munet meter system.
. Map communications monitored hourly.
2003 - 2012 R.W. Jones & Sons, Inc. San Antonio, TX
Accounts Payable/Office Assistant/Dispatch
. Handle all activities in accounts payable, ensure timely
payments, and work with various vendors for materials and
distribution and account discrepancies and negotiating.
. Greet customers, translate and phone adequate.
. Handle customers in a professional manner.
. Prepare and distribute correspondences.
. Provide administrative support to company.
. Reconcile Invoices and enter daily into main database.
. Assist customers and direct to departments.
. Tax exempts fill out and send.
. Set up new accounts and files.
. Schedule and organize concrete orders.
. Issue and purchase equipment and supplies.
. Responsible in communication for receiving and transmitting
pure and reliable messages.
. Tracking concrete trucks and increases with tact and
correct mix designs, record important information.
1999 - 2003 Coresco, Inc. Monroe, NC
Administrative Assistant
. Greet customers, translate and phone adequate.
. Provided administrative support to company.
. Sort packages and prepare for mailing.
. Prepare meeting packets.
. Shipping and Receiving.
1994 - 1997 Internal Revenue Service San Antonio, TX
Data Transcriber
. Attention to detail, strong data entry skills.
. Input data alpha and numeric with tact.
. File batches of Government Tax Forms and log.
Education 1986-1989 Thomas Jefferson High San Antonio, TX
. Office Assistant
. Accounting
. Lassos Dance Team
Continued
Education 2007 - 2012 Northwest Vista College San Antonio,
TX
Associate in Business Administration
2013 - Present University of Phoenix San Antonio, TX
Associate in Business Administration in Accounting
Certification Adult First Aid/CPR/AED
Certified in Code of Conduct 8/23/13
Certified in HCAPS New Hire HIPAA 8/23/13
Certified in Blood borne Pathogens OSHA Compliance 9/10/13
Certified in Hazard Communication 9/10/13
Interests Reading, scrap booking, and baking.
Summary
. Eight months of consecutive dispatching, monitoring,
assisting customers with billing and payment confirmations,
etc.
. Ten years progressively responsible experience in
administration and accounts payable.
. Proficient in Computer Ease program database system.
. Proficient in Government computer database system.
. Extremely detail oriented and able to work with minimal
supervision.
. Strong organizational skills and excellent interpersonal
communication.