Customer Service Medical
Resume:
Denitria Grimmett
Birmingham Al 35206
****************@*****.***
References available upon request
Objective
An experienced professional seeking a position in the capacity of Office Support within a general, medical or business
office setting bringing communication and organizational skills to ensure success.
Qualifications
Microsoft Office( Word, Excel, PowerPoint, Outlook and Access)
Proficient typing, 10-key and data entry skills
Kronos payroll system
10+ years customer service and support
MegaView/MegaWest
CPR Certified
Food Handlers Certified
Direct Data Entry
Education
2012 Nursing Assistant Solution, Certified Nursing Assistant Birmingham Al
2008 Herzing University Birmingham Al
Associates of Applied Science in Business Administration
2010 Herzing University Birmingham Al
Associates of Applies Science in Medical Billing and Insurance Coding
1997 Pinson Valley High School Pinson AL
General Academic Diploma
Work Experience
2013-Present Aristo/A/R
Call Center Customer Service Representative
Emergency room physician biller, return inbound and outbound Calls, set up payment arrangements, rebill medical
claims, correspond with insurance companies, attorney’s offices, hospitals staff, print and mail HCFA 1500 to insurance
companies
March 2013-October 2013 Present Falls Facility Service
Custodian
Mopping and sanitize restrooms, dust, dispose of trash, restock toiletries, vacumming
2013-2013 Present Jefferson County Board of Education
• Substitute Cafeteria Aide- Dish Hall Worker
Wash Dishes, dispose of trash in the proper area, assist with food preparation
2009-2012 CareFirst Home Health Birmingham Al
Scheduler/Office Assistant
Skilled in scheduling patient home visits, In-depth knowledge of medical terminology, handle and respond to
incoming calls, enter notes in system for appointments, reschedule and cancel appointments, update patient information,
relieve receptionist for breaks and lunch, answer calls and take message, route calls to appropriate staff via overhead
paging system or voice mail, maintain patient privacy, coordinate office luncheons
2006-2009 CareFirst Home Health Birmingham Al
Insurance Verification Coordinator
Obtained needed information for PCP, HMO and Medicare to initiate managed care authorizations, input of
authorizations, denials, advise clinical staff of patient financial responsibilities and explain co-pays, deductibles for the
billing process, registered patients in a timely and correctly, recorded changes to patients present health care plans,
verified demographic and insurance information, order/stock medical and office supplies
Contact this candidate