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Manager Customer Service

Location:
Tupelo, MS
Posted:
November 11, 2013

Contact this candidate

Resume:

Jerry Ballinger

Shannon, Mississippi

Mobile Phone: 662-***-****

E-mail: acavru@r.postjobfree.com

Work Experience

Temporary Assignment

**/**** - ******* ********* *****, Blue Springs, Mississippi

Assembly support for Toyota.

Manager, Contracts & Equipment

9/2008 - 4/2013 Steel Development Company, Amory, Mississippi

Multimillion dollar greenfield steel mill specializing in long products.

Managed contracts and change orders while working closely with OEM

manufacturers and contractors for the successful procurement and installation

of equipment.

Key roles:

Develop department strategy, vision and structure of construction's contract

& equipment.

Manage bid package process for procurement of all construction related

supplies and vendors for equipment and services.

Prepare a project equipment install control plan in accordance with project

and construction manager requirements for inclusion in the projects control

plan.

Provide technical leadership and direction required to ensure effective

equipment management throughout all phases of the project's budget.

Monitor the project activities schedule and the performance of all parties.

Identify problems and act as a focal point for problems affecting the orderly

acquisition and delivery of equipment.

Purchasing Manager

7/2007 - 8/2008 Severstal, Columbus, Mississippi

This role also involved in taking on special projects throughout the plant as

well as performing all duties attributed to the position.

Key roles:

Managed purchases made throughout the plant which included commodities

Managed purchasing backlog which reduced outstanding orders from $80+ million

to less than $500,000

Worked in accordance with accounts payables to ensure timely payments

Reported directly to the Controller

Managed all purchases and contracts as phase II of construction began. Worked

closely with the Construction Manager and Chief Technology Officer to keep

schedule on projects.

Assisted in the development of gas monitoring system plant wide that could be

viewed remotely for accumulation by department

Assistant to the Vice President of Construction

10/2005 - 7/2007 Severstal, Columbus, Mississippi

Billion dollar greenfield steel mill. First one to be built since 1995.

Heavily involved in every accounting function as well as all construction

details from inventory management to contract management to ensure everything

stayed smooth to keep the project on time.

Key roles:

Initiated the purchasing department. Created the purchase order and purchase

requisition templates and processes during the construction phase

Initiated the accounting department as employees were brought on board to

ensure no delays in payments

Created and managed the contract and change order templates that were used

throughout the construction and administration phases

Reported directly to the Vice President of Construction and also worked

closely with the Chief Financial Officer, Vice President of Finance and the

Controller

One of only two people purchasing for $880 million construction phase

Office Manager

7/2000 - 5/2005 Prospect Machine Company, Blytheville, Arkansas

Multimillion dollar machining company that provided many services for

companies nationwide. This position lowered overhead while utilizing skills

to ensure every aspect throughout the division was performed satisfactorily.

Key roles:

Accounting Management - included reporting financial results to corporate

monthly, quarterly and year-end for analysis

Purchasing Management - purchase everything in the division necessary and

reconciled the backlog monthly to ensure everything stayed balanced

Inventory Management - monitored all material and tooling usages as well as

keeping a log of all equipment and submitted depreciation to corporate for

year end review

Engineering Management - created blueprints for customers as well as

internally. Also provided programming for CNC machines within the company

IT Management - regional IT management for several other divisions which

included network and telephony troubleshooting, repair and installation.

Customer Service - provided documentation to customers on jobs for accuracy

on what was included for their records

Shipping Management - worked logistics for all jobs as required for local and

nationwide deliveries

Quality Control - inspected finished parts with micrometers and calipers to

ensure the parts met the tolerances requested

Engineered and provided project management for equipment installation within

the company

Education

Cotton Boll Technical Institute, Burdette, AR

AutoCAD Certification

University of Southern Indiana, Evansville, Indiana (1997-1999)

General Studies

South Montgomery High School, New Market, Indiana (1997)

Diploma

Skills

Skilled in the use and process flow of a cross-functional ERP

Certified in drafting applications

Excellent problem solving and communication skills

Linux operating systems

Linux-based office suites

Microsoft operating systems

Microsoft Office suites (Excel, Word, Project, Access)

Trained in overhead crane safety

Trained in forklift operation

Environmental, health and safety training within the steel industry

ISO 9001 training

ISO/TS 16494 training



Contact this candidate