Administrative Assistant Human Resources

Cheryl Gwyn

**** ******** ***** **** **** Winston-Salem, NC 27106

Home 336-***-**** Cell 336-***-**** *********@***.***

Summary/ Objective:

I am seeking a challenging position as an administrative assistant at a growth-oriented company, which will allow me to

both further utilize my skills and acquire new abilities. Strong planner and problem solver, who readily adapts to change

and works independently.

Microsoft Word Epicor HRIS System General Payroll/ Timecards

Microsoft Excel Kronos Time & Attendance Switchboard

Microsoft Outlook SAP Inventory System Accounts Receivable/ Collections

Microsoft PowerPoint Invoicing/ Billing

Employment History:

GOODWILL INDUSTRIES 2013 - Present

Human Resources Assistant - Temporary through JCM & Associates

• Performed data entry of human resources transactions (new hires, terminations, status changes, benefits)

into Epicor HRIS.

• Audited and corrected data in the system, using Microsoft Excel.

• Assisted in compiling information for employee survey project.

• Created interview templates for various positions in Microsoft Word.

(Temporary Position during HRIS upgrade)

INMAR, INC. 2011 - 2013

Prescription Data Processor - Hired for new division of the organization, which did not grow as expected.

• Received certificate for effort on completing on a special project for Walmart pharmacy.

• Completed claims processing within 24 hours of receipt of files while maintaining HIPPA compliance.

• Recorded non-posted claims transaction statistics on clients risk analysis document (prescriptions not

actually sold/ picked up that still showed as claims).

• Researched and resolved unapplied cash from insurance companies to pharmacies.

• Contacted claims providers on client’s behalf to troubleshoot.

(Reason for leaving: group lay-off)

WELLS FARGO 2010 - 2011

Loan Operations Clerk - Temporary through Adecco

• Processed car loans (invoicing, maintaining customer paperwork, communicating with customers.)

(Reason for leaving: located non-temporary employment with Inmar)

PEPSI COLA BOTTLING VENTURES 1988 - 2010

Administrative Assistant (1996 to 2010); I was promoted several times and worked as a dispatcher prior to this.

• Provided administrative support to upper management drafting all official company correspondence in Microsoft

Word. Received/ distributed mail; filed, etc.

• Reviewed employee timecards in Kronos, applied paid time off and submitted to payroll department.

• Reconciled daily invoice transactions and entered inventory (vending machines sold, etc.) in SAP, and entered

daily sales into main database in Microsoft Excel.

• Contacted customers regarding account collections and past due accounts.

(Reason for leaving: group lay-off during restructuring)

Education:

In addition to a High School Diploma, I am working on the following certificate classes:

Forsyth Technical Community College

Medical Terminology and Medical Coding (certificate completion date will be Aug 2013)

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