Project Management

DHANANJAY PANKAJ *** Evanspark GDNS NW

PMP (Project Management Professional) Calgary, AB T3P 0G6

Email: *******@*****.*** Mobile: 1-587-***-****

Summary

PMP certified Project Manager offering 12+ years IT experience in Transportation, Telecom,

and Financial industries.

Proven ability to manage all phases of the project life cycle, multiple projects, people and

budgets.

Successfully managed release activities for multiple projects with timely delivery, benefits

realization and quality compliance while mitigating risks and maintaining schedule & cost

estimates.

Vast experience in multi- vendor, multi-cultural and global environments – Canada, USA,

UK, Asia.

Improved performance by utilizing innovative ideas in project implementation, staffing & team

building, project communications and stakeholder’s management.

Facilitated coordination of issues and common activities across all functions in the progr am by

chairing meetings and ensuring issue escalation as appropriate.

Specialties

Global IT Delivery & Agile/Waterfall Project Management.

Budgeting & Estimation.

Risk Mitigation & Contingency Planning.

Vendor Management, Team Building and Leadership.

Business Process Analysis.

Quality Assurance and control.

MS Office, Project, Visio, SharePoint.

Technical Qualification

Education: Bachelor of Technology, Electrical Engineering, India.

Certification: PMP- Project Management Professional (PMI).

Professional Experience

IBM - Canadian Pacific Railway, Calgary, Canada Nov 2011 to Present

Project Positive Train Control (PTC) is defined as the ability for a locomotive to receive

information on its location and to provide predictive enforcement of operating

authorities. As mandated by US Federal government, all railways including CP must

enhance its technological capability to meet the Federal Railroad Administration’s

(FRA) regulatory requirements to be PTC compliant by 2015.

Role Business Analyst / QA Lead

Collaborating with different stakeholders of PTC program – CP Rail business,

Responsibilities

product vendors, FRA and major railways (ITC).

Preparing business use case documents for CP Rail internal applications to

support PTC changes.

Requirement and gap analysis on Interoperable specification document

prepared by major railways (ITC).

Responsible for preparing project strategy, test plan, FRA trail books, test suite

and other artifacts for End to End validation of PTC implementation in Lab, Field

and Production environments.

Staffing, mentoring and supervising junior team members.

T-Mobile, Seattle, USA Jan 2010 to Nov 2011

Project Enterprise Quality Management Retail organization encompasses web services,

front end & back end applications serving T -Mobile retail stores and its various

partners and dealers.

Role Sr. Test Lead

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DHANANJAY PANKAJ 193 Evanspark GDNS NW

PMP (Project Management Professional) Calgary, AB T3P 0G6

Email: *******@*****.*** Mobile: 1-587-***-****

Responsibilities Led manual and automated QA teams in charge of functional, regression,

partner integration, user acceptance, production deployments and emergency

bug fixes testing for various retail applications on Agile as well as Waterfall

methodologies.

Handled test planning, estimation, resource hiring, issue escalations and status

reporting to senior management.

Managed multiple T-Mobile retail partners with respect to on boarding, network

connectivity, service offerings, permission rights, dealer security, dealer

provisioning and authentication, commissions and its re-conciliation.

Saved over $100,000 per annum in revenue leakage on T-Mobile dealer’s

commissions as part of process improvement initiatives.

AT&T Mobility, Seattle, USA Jan 2008 to Dec 2009

Project MyWorld applications supporting AT&T residential customers on wireless, wireline,

broadband and Television.

Role Project Manager

Analyzed different business segments in AT&T to recommend integrating batch

Responsibilities

job data from various silos around the company; planned and successfully

implemented this initiative resulting into overall system maintenance cost

reduction by 15%.

Provided leadership on multiple projects with global presence and handled all

kinds of escalations for quick turnaround.

Prepared project charter, project plan, schedule & cost estimates with close

attention on risk and mitigation strategies.

Facilitated various meetings like project kickoff, inter-team co-ordination, weekly

update with stakeholders and lessons learned.

Empowered team by grooming them on leadership skills along with mentoring

on technical skills to improve the overall productivity.

AT&T Mobility, Seattle, USA Mar 2007 to Jan 2008

Project B-Electronic Bill Payment & Presentment is an application which allows business

users and Telecom Managers to manage account information, view bills and pay

bills on the web.

Role Test Lead

Managed Functional, System, Integrated, Regression and production

Responsibilities

deployment test efforts.

Participated in scope identification, business requirements analysis and Go -No-

Go sessions with stakeholders of the project.

Prepared test strategy, test plan & summary, test data guideline documents.

Being as Scrum master, facilitated Scrum practices to project team by clearing

impediments and ensuring that scrum processes are being followed.

Handled change requests, test scripting, environment set up, data preparation,

test execution, issue resolution and status reporting.

Handled resource recruitment and mentoring new team members.

Ameriprise Financial, India Sep 2006 to Feb 2007

Project Ameriprise Financial offers and distributes a broad array of investment and

insurance protection products and services that help its clients stay on -track toward

their financial goals and dreams.

Role Team Lead

Designed and developed Business System Analysis Report, Business System

Responsibilities

Design Report and Business System Test Report documents for the migration

of CVS repositories from AMEX to Ameriprise.

Automated regression test suite using Quick Test Pro.

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DHANANJAY PANKAJ 193 Evanspark GDNS NW

PMP (Project Management Professional) Calgary, AB T3P 0G6

Email: *******@*****.*** Mobile: 1-587-***-****

Handled project planning, inter-team coordination, test execution, issue

resolution and status reporting.

British Telecom, India Feb 2006 to Sep 2006

Project W holesale Line Rental products give Communications Providers the ability to offer

their own branded telephony service to their customers using the BT network .

Role Test Lead

Handled Test planning, schedule & cost estimations, staffing & mentoring along

Responsibilities

with project health monitoring and status reporting.

Handled scope identification, test suite design, data mining, system and

integration test execution, defect management; Liaison between different

parties involved in the project.

Facilitated sessions to discuss lessons learned for actionable improvements to

be implemented in future projects.

Carphone Warehouse, London, UK Jun 2005 to Jan 2006

Project Singl.eView by INTEC, a corporate billing solution, supports W holesale Line Rental

and provides a converged solution of all fixed line & mobile products and services in

UK and Europe.

Role Project Coordinator

Participated in sessions on project kick off, design and Go-No-Go decisions for

Responsibilities

the project.

Handled estimations for new projects as well as any change request, new team

set up at offshore with ongoing support on issue resolution, project scope

identification; acted as the final gate for all the project deliverables to the client.

Handled project communication with stakeholders on the risks, assumptions

and open issues during planning, design and execution phases.

AT&T, Seattle, USA Jul 2003 to May 2005

Project Siebel CRM, eBusiness application and Atlys billing system serving 3G customers.

Role Senior Test Lead

Suggested many innovative solutions during JAD sessions with the help of new

Responsibilities

KPIs to track the application performance effectively.

Handled project planning, execution, issue resolution and daily status reporting.

Verizon, India Jul 2002 to Jun 2003

Project An Online Order Entry System to provide the sales channels with a gateway to

Verizon for a variety of customer pre-sale and post-sale information.

Role Test Analyst

Performed Functional, System, Regression and automation testing using Win

Responsibilities

Runner.

Handled requirement gap analysis, test case preparation, securing

environment, test execution, defect management and status reporting.

Oman Telecommunication, India Sep 2001 to Jun 2002

Project Arbor/Kenan Billing & Customer Care Package serves all available services for both

W ireless and Wireline.

Role Team Member

Handled test scripting, configuration and testing of different Arbor/Kenan

Responsibilities

modules along with preparation of guideline documents for CSRs.

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