Customer Service Medical

Kimberly Broyer

***** **** **** ***** ****, OR **707 541-***-**** ***********@*****.***

Summary of

Qualifications

Great typing skills of not less than 75 wpm.

•

Excellent communication skills (both verbal and written) necessary to

•

perform the essential functions of the position (including but not limited

to, English usage, grammar, punctuation, and sentence structure).

Ability to work and communicate in a positive and cooperative manner

•

with management and supervisory staff and co workers.

Strong ability to operate designated word processing programs (e.g., PC,

•

word processing, and other software).

Excellent eye, hand, and auditory coordination necessary to perform the

•

essential functions of the position.

Strong physical ability and stamina (i.e., to sit and transcribe for

•

prolonged periods of time, climb stairs, bend, stoop, etc.) to perform the

essential functions of the position.

Superb time management, personal initiative, accountability, attention to

•

detail, and multi tasking skills.

Skills

Microsoft Windows XP, Vista, 2000 – 2007

Express Scribe

Working independently and ensuring full compliance with agency

requirements and

tight deadlines

Internet research

Rapidly learn and master varied computer programs; recently completed

Microsoft

Word and Excel courses

Data entry

Front office operations

General office skills

Strong organizational skills

Detail oriented

Responsible and reliable

Customer service

Communicate medical concepts to patients using layman’s terms to

facilitate

understanding

Patient scheduling for busy office and x ray department

Ensure strict confidentiality of financial records

Sort, copy, prepare, assemble, and file records and charts

Kimberly Broyer

55959 Wood Duck Drive Bend, OR 97707 541-***-**** ***********@*****.***

Employment

History

10/2011 to 08/2012 Merchandiser Bend, OR

RMSI

Travel to major grocery store chain doing new item sets to Planograms,

refilling of bulk bins and coffee bins, inventory, updating signage, and

computer input.

08/2008 to 07/2010 Independent Contractor Chico,

CA

Merchandiser and Mystery Shopper

Audits, Mystery Shops, Store Sets to Planograms, Assembly, Inventory

08/2003 to 02/2007 Travidia

Chico, CA

Quality Control/Production Technician

Data entry and graphic manipulation tasks. Utilizing custom interfaces to

perform data

entry. Creating enlargements of ad copy through established procedures.

Maintaining

quality and speed standards defined by supervisors.

11/1996 to 04/2000 Northern Alliance Imaging Orange,

CA

Patient Coordinator

Travel to multiple hospitals in Northern California, transporting and

preparing patients

for MRI scans. Developing films. Patient care and office skills.

03/1992 to 11/1996 Feather River Hospital

Paradise, CA

Dark Room Technician/Receptionist/File Clerk

Develop x rays. Patient care and transportation. Effectively interacting with

radiologists,

department staff, patients, and hospital staff. Office skills.

07/1988 to 03/1992 Dr. David Whitaker

Paradise, CA

File Clerk

Office skills.

Education

08/2007 to 07/2010 Butte College Oroville,

CA

Medical Transcription Certificate/Medical Front Office Associate

Degree

GPA 4.0

Certificates and

Awards

04/2010 Medical Transcription Certificate

04/2010 Typing Certificate – 76 wpm

04/2010 Academic award for outstanding student performance

from

Business Computer Information Systems – Butte

College

References On request

Contact this candidate