Customer Service Years Experience
Resume:
Corey Lunsford
Salem VA *****
*********@**.***
Education:
Virginia Polytechnic Institute and State University, Blacksburg, VA (2010)
-BA in Geography with a specialization in Geospatial Environmental Analysis and Minor in
Geosciences
Virginia Western Community College, Roanoke, VA (2007)
-Associates in Science, specializing in Integrated Environmental Studies.
Skills:
Trimble Recon and Pathfinder Office Suite Beginner - 1 year experience
Microsoft Office Word, Excel, Powerpoint Skilled - 8 years experience
Microsoft Office Access Intermediate - 2 years experience
ESRI’s ArcGIS 9.3-10 Arcmap and Catalog Skilled - 3 years experience
ERDAS Imagine Beginner - 5 months experience
Service Industry Management Beginner - 2 years experience
Customer Service and Public Relations Proficient - 14 years experience
Career History:
Bluefield Gas Company, Bluefield, WV May 2011 - June 2012
GIS Technician
Assessed GIS databases and maps and instituted a new approach to building a natural gas
distribution network's mapping and data collection using but not limited to: ARCMap, Trimble
Pathfinder Suite, Microsoft Access Databases, and Trimble Recon. Converted older maps and
AutoCAD files into geodatabase formats and assisted in the operations qualification of the staff
for state compliance. Other duties included IT and marketing.
Conservation Management Institute, Blacksburg, VA Jan 2010 - July 2010
GIS Technician
Assisted in the delineation of national refuge wetlands. Categorized National Wetland
Inventories per quad in multiple localities from Connecticut to Florida. Professional
accomplishments include the delineations of the Ten Thousand Island, Crocodile Lake, and St.
Vincent Refuges in Florida. Created and managed personal geo-databases and sorted relevant
geographic data. Analyzed imagery both by satellite and aerial photography and performed
heads-up digitization.
Ramada/Days Inn, Blacksburg VA Aug 2007 - Aug 2008
Front Desk Clerk
Coordinated hotel resources and departments. Extensive customer services and relations. Hired,
trained, and dismissed employees at need. Extensive record keeping.
Dixie Caverns, Salem VA ! ! ! ! ! June 2000 - Aug 2007
Tour Guide
Gave educational and entertainment tours through a diverse cavern system. Educated visitors on
important geologic, ecologic and geographic importance of karst topographies. Assisted in record
keeping and stock placement of gift shop and managed Antique Mall bookkeeping.
*Extended work experience available when requested*
Interests:
I have a keen interest in distribution networks related to Utilities. I have also enjoyed my
time working on conservation and environmental related enterprises and the interpretation
of imagery.
References
Jack Hartwell Debby Jones Connie Browning
Operations Manager Customer Service Rep Owner
4699 East Cumberland Rd 4699 East Cumberland Rd 5753 West Main St
Bluefield WV. 24701 Bluefield WV. 24701 Salem, VA. 24153
304-***-**** 304-***-**** 540-***-****
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