VALENCIA M. AL-WAZZAN

**** *** **, ****

Riverdale, GA 30274

678-***-****

acaugv@r.postjobfree.com

OBJECTIVE: LEGAL ADMINISTRATIVE ASSISTANT

PROFESSIONAL SKILLS

. Excellent communication and interpersonal skills

. Experienced in legal writing and research

. Over 3 years of experience in a small firm that dealt with

immigration, family and criminal law

. Solid technical savvy in a breadth of computer operation systems and

applications

. Familiar with Lexis and Westlaw and other online research systems

TECHNICAL SKILLS

Operating System: Windows 98/2000/NT/XP/Vista/7

Networking: Local Area Network (LAN), Wide Area Network (WAN)

Software: MS Office, PowerISO, Adobe

Hardware System: Dell, Compaq, HP, Acer

WORK EXPERIENCE

Hostess

August 2012 to Present

ATLANTA AIRPORT MARRIOTT

College Park, GA

. Greet guests personally and provide appropriate seating arrangements

. Ensure the quantity of menus is sufficient to cater to the number of

guests

. Maintain clean and organized space

. Assist room service when and as needed

. Manage event related work including setting up tables and maintaining

both exterior and interior of the restaurant

. Make dining reservations for guests

Housekeeper

August 2012 to May 2013

ATLANTA AIRPORT MARRIOTT

College Park, GA

. Change bedding and make beds as directed.

. Stock rooms food supplies (coffee, tea, sugar, etc.) as needed.

. Replenish supplies such as drinking glasses, linens, writing supplies,

and bathroom items.

. Gather and empty trash.

. Clean and polish furniture and fixtures.

. Clean windows, glass partitions, and mirrors, using soapy water or

other cleaners, sponges, and squeegees.

. Make adjustments and to heating, cooling and ventilating systems.

Seasonal Night Stocker/Cashier

March 2012 to October 2012

LOWE's of EDGEWOOD

Atlanta, GA

. Maintain and stock shelves and carry out activities such as refilling

and recovery of stocking and to facilitate adequate stock to support

consistent service.

. Load, unload and move bulky and heavy products for stocking

. Greet customers entering establishments.

. Receive payment by cash, check, credit cards, vouchers, or automatic

debits

. Issue receipts, refunds, credits, or change due to customers

. Establish or identify prices of goods, services or admission, and

tabulate bills using calculators, cash registers, or optical price

scanners

. Request information or assistance using paging systems

Seasonal At Home Customer Service Rep

October 2011 to January 2012

TELETECH INC.

Englewood, CO

. Confer with customers by telephone to provide information about

products or services, take or enter orders, cancel accounts, or obtain

details of complaints.

. Check to ensure that appropriate changes were made to resolve

customers' problems.

. Refer unresolved customer grievances to designated departments for

further investigation.

. Resolve customers' service or billing complaints by performing

activities such as exchanging merchandise, refunding money, or

adjusting bills.

. Transfer customer complaints to the appropriate departs to be resolved

. Ensure customer complaints are resolved within the time allotted for

each complaint by following up with the customer within the

appropriate time period

Legal Secretary

July 2008 to March 2011

LAW OFFICE OF WINSTON TAYLOR

St. Thomas, VI

. Provided PA and admin support which included managing diaries,

organizing meetings, arranging international travel processing

invoices and expenses and general departmental administration

. Drafted notices of discovery, subpoenas, and complaints

. Prepared legal documents, including briefs, pleadings, appeals, wills,

contracts, and real estate closing statements

. Prepared affidavits or other documents, maintain document file, and

file pleadings with court clerk

Loss Prevention Agent April 2007 to July 2008

ST. KITTS MARRIOTT AND ROYAL BEACH CASINO

Frigate Bay, St. Kitts

. Patrolled resort and casino premises for signs of intrusion and ensure

premises are secured

. Accountable for security checkpoints handling calls for assistance and

follow up with local law enforcement

. Monitored and authorized entrance and departure of all persons to

resort and casino

. Utilized high standards for providing a secure work environment

guarding against theft, fire, vandalism and illegal entry

MILITARY EXPERIENCE

Communication/Supply Management Specialist July 2000 to July

2003

55TH COMMUNICATION SQUADRON

Offutt AFB, NE

. Participated in operating a 24-hour, 7 day-a-week customer service

counter to address research, and resolve customer cares and concerns

. Performed tasks involved in receipt, storage, inventory,

identifications, and delivery of property

. Verified and monitored inventory records for over 1200 units valued at

$18 million, incoming and outgoing shipments

. Analyzed reports and recorded activities, reported discrepancies and

influences to supervisors, and recommends corrective actions to

improve the operation

EDUCATION

BS - Paralegal Studies, Still Attending

LIBERTY UNIVERSITY, Lynchburg, VA

Course of study includes:

Real Estate Law Tort Law

Civil Litigation Advance Legal Writing

Legal Research Paralegal Ethics

Legal Terminology Business Law

Family Law Trials and Appeals

BS - Information Technology, GPA 3.58, June 2010

KAPLAN UNIVERSITY, Davenport, Iowa

Contact this candidate