CV I rene Bergin (M.B.S. B.A.Hons Grad Dip Bus

S tudies)

Key Att ributes

• Detail oriented with proven ability to deal with ambiguity and work effectively in situations

i nvolving uncertainty or lack of information

• Proven ability to independently and effectively create solutions that can be implemented

• Exceptional operational analysis and cross group collaboration skills

• Excellent communication skills

• Strong strategic capabilities and ability to envision the future for an organisation

• Effective leader of people; clear communicator that achieves buy-in at all levels

• Strong t rack record of delivering business results and leading businesses

• Highly adaptive and comfortable with change; prepared to challenge vested interests

• Takes personal ownership and acts with integrity at all times

P rofessional Qualifications

2013 Diploma Digital Communications Griffith College Dublin

2012-2013 Higher DIP, Project Mgt & Innovation DCU

2002 Masters in Business Studies M ichael Smurfit Business School, U.C.D. Belfield,

1999 Bachelor of Arts Mgt (Hons.) I r ish Management Institute, Sandyford Road,

D ublin

1998 Graduate Diploma in Business Studies I r ish Management Institute, Sandyford

Road, Dublin

I T skills

Microsoft Office Suite

Word, Excel, PowerPoint,

Share -Point, Oracle

Blueprint,

Secretariat One

Microsoft Project Manager

Social Media

Career Summary

2013- 2013 E nte rp r ise I reland (Placement) H igh Potential Start Up & Digital

Communication Unit

• Supporting new enterprises and start ups. Project team member Competitive Start Fund

• Evaluating client companies Business Plans( High Potential Start Ups, grant applications,)

and providing them with assistance on National and Regional funding schemes, incubator

New Frontiers and accelerator programmes currently available to them

• Process mapping funding calls and developing new contacts

• Liaising with EI offices developing new communication materials

• Evaluation CSF funding process and developing new process and procedures

2012- 2013 D CU Business innovation & P roject Management DCU (Higher Diploma)

• Completed placement with food manufacturing company through DCU carrying out primary

research and secondary research on a food products to develop new products and services

• Successfully delivered new product to market with in line with key sales projections.

• Delivering a marketing & sales plan for the organisation based on comprehensive research

• Nominee for Presidents award for Innovation

• Student Representative

• Founded RA Student Network

2010- 2012 Executive Manager (Half T ime) R aynauds Scleroderma I reland

• Responsible for day to day management of organisation, operations, staff rota’s, finance

budgets, management of staff develop performance measurement payroll and finance.

• Developing and implementation of policy and procedures for the organisation. Data

P rotection, H &S

I T Usage, policy, procurement, volunteer management

• Responsible for internal and external recruitment of staff and management of volunteers

• Developed and delivered patients services groups

• Develop relationships with a number of key external stakeholders (HSE, Hospitals,

I nternational Patient groups, Pharmaceutical companies, Hospice)

• Managing all corporate IT comms Digital media,

• Researched and established a number of patient forum to input and strategic plan

• Building alliances with other key service organizations (Arthritis I reland, Local area Health

M anagers Nationally, Age Action I reland, SVP, Private healthcare Providers. Healthcare

p roviders Nursing Organisations PHAI I reland

• Responsible for developing new branding and user friendly promotional materials

• Keynote Speaker at a number of I r ish and UK conferences

• Responsible for developing new Information Materials for Health care Professionals and

magazine for Patients and their families

• Development strategic plan, planning process and implementing a plan

• Successfully managed an increased fundraising in organisation. Provided the Board with

Corporate governance and implemented a number of new policies and procedures. PR and

Event management, responsible for successfully delivering three annual conferences.

2008 – 2009 Corporate Services Manager (Contract) D ublin Ai rport

A uthority

• Wrote and developed Governance for the Board of DAA and its Sub-committees

• Responsible for Ethics in Public Office act and re-structuring implementation of the act

i nternally

• Project team member on share-point implementation project

• Project managed and lead on a number of programmes including IT and records management

• FOI and Data Protection officer and records management and archiving of historical

documents

• Responsible for Board Papers, follow up on decisions, diary meeting of Board and Sub-

committees, update share register and company filings

• Responsible for staff in corporate services department

• Led and developed Records management project, a number of HR projects, Data protection

and FOI, responding to political questions, managing Dail data

• Implemented Blueprint software and new administration procedures in corporate services

• Project team on a number of confidential classified internal projects

2007 – 2008 I n te r im Administration Manager C risis P regnancy Agency.

• Fully responsible for delivery of Annual Business plan, HR Finance, Payroll IT, Evaluation

• Responsible for recruitment and selection of internal and external staff

• Managing funding to National Organisations in line with CPA guidelines

• Project managed Share-point implementation and t raining across agency

• Member of finance Committee responsible for financial reporting across agency

• Responsible for managing Marketing, Research and Grant programmes

• Establishing service providers committees to raise profile of service

• Responsible for Service provider audit and internal audit

• Developed and implemented Health and Safety policies and r isk management

• Developed and implemented performance management from development, training for all

management and staff

• Liaise with HSE and Department of Health on key awareness campaigns

• Responsible for implication of annual business plan and development and implementation on

5 year strategic plan

• Responsible for answering FOI and PQ'S Data Protection requests

2007 – 2007 I ndependent Management Consultant S ME Clients

• Working with clients in area of sales and service delivery, marketing and business planning,

strategy, compliance. HR and IR issues, assisting clients with recruitment and selection of

staff

• Developing Board members and Board Training

• Developing internal IT systems. Assisting companies in re-financing

• Communications Sales business planning,developing Grant Applications

2006 – 2007 B usiness Manager (Contract) M.A.B.S. National

D evelopment L td.

• Project managed delivery of National Debt Helpline and successful integration of PMDS

nationally

• Project lead on MABS funds t ransfer software project

• Developed policy and procedures for all staff and suppliers

• Recruitment and selection of key national staff members

• Successfully delivered new operations HQ for MABS NDL and developing and implementing

National Debt Helpline

• Commissioned training courses for MABS nationally and evaluated t raining providers.

Worked with citizens information to increased public awareness of MABS and its service's

and centres

2006 – 2006 I n te r im Administration Manager Lucena Clinic St John of God

• Responsible for all Operation HR and Financial, Implement Annual Business Plan

• Responsible for policy and procedures, HR and contracts, clinical governance, procurement,

facilities management, budget of 15 million euro

• Recruitment and selection of all staff grades to include senior roles

• Responsible for operations and management of 6 child guidance clinics medical personnel

both senior and allied medical

• Responsible for patient issues (complaints service issues and FOI, Data Protection)

• Negotiation with HSE, Department of Health

• Managed staff of 180 responsible for recruitment selection, rosters, contracts payroll,staff

i nductions, annual appraisals and managing KPI 's for all administration and clinical staff

• Project managed Records management protocol for all clinics and project team member for

i mplementation of MH IS

2004 – 2004 D i rector (1Year Contract) Dublin Rape Crisis Cent re

• Responsible for all operational and management issues (finance, budgets, payroll contracts

H R H &S performance management, procurement)

• Delivered SLA with HSE managed all staff and volunteers responsible for recruitment and

selection processes

• Represented organisation at National Level and Member of number of keynote Government

Committees

• Responsible for all inclusive policy for service users and developed new policy and procedures

for all staff and clients

• Developed a number of key stakeholder relationships (HSE, Department of Health & children

Rape Crisis Network

• Developed new materials in a number of languages for centre through internal training

department

2004 – 2005 D i rector General (Fixed Term) I.S.P.C.A

• Responsible for all operational and management functions (Staff, Operations, Finance, HR

Recruitment and Selection, Health & Safety, Procurement, SlA's and contracts for service,

l and management) of ISPCA and NDWS and Animal Inspectorate

• Developed and implemented National 3 year Strategic Plan

• Key spokesperson Nationally and Internationally

• Relationship Management of all Local Councils and Corporations,veterinary services IFA,

Department of Agriculture

• Responsible for finance and Budgets of NDWS and NAI, NAC, Staff rosters, payroll Hr /Ir

issues

• Developed formal volunteer policies and new training modules, responsible for operational

issues.

• Increased membership nationally and developed a range of new policies and procedures for

national service

2002 – 2004 E astern Regional Development Manager CAR I

• Responsible for day to day management of Service

• Managed FAS and JI schemes responsible for recruitment selection and induction of all staff

managed staff of 65 staff and volunteers nationally

• Developed policies and procedures and H &S developed appraisal system and designed and

i mplemented CARI salary scales in line with annual appraisals

• Responsible for monthly Board Reports and Governance

• Developed outreach centres in number of locations Nationally In co-operation with therapy

1987 – 2002 Sales and M k t. Di rector Acrylic Design and

F ab rication L imited.

• Sales and Marketing working with national brands and advertising agencies

• Responsible for a number of key accounts

• Responsible for sales team and developing new business revenue

• Developed policies and procedures for administration and operational teams

• Responsible for implementation of major I t transformation project to include t raining and

development

Continuous P rofessional Development

2009-12 Data protection & Freedom of Information

2010 Developing & implementing Appraisals

2002-12 Employment Legislation (continual professional development)

2011 Networking and Presentation Skills

2008 Communications (Carr Communications)

2011 Social Media (twit ter, face book LinkedIn)

2012 Volunteer Management

2012 Communications & presentation skills

2012 Train the Trainer Fetac level 6

2013 Presentation skills

2013 DATA protection and FOI

2013 Social Media and Marketing (CPD)

Other Interests & Achievements

• Member of Le Cheile Athletic club

• Volunteer Riding for the disabled

• Work with a number of start-up enterprises (pro bono)

• Member of Enterprising Women Network

• Founder member of H ighflying Women's Network

• Pro Bono Governance and policy development with Icompany Hub

References

Available on Request

Contact this candidate