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Sales Customer Service

Location:
Pune, MH, India
Salary:
20000
Posted:
November 11, 2013

Contact this candidate

Resume:

Kapil V. Bhate

Obj***

****, ******* ****, ******,

(Maharashtra) .

Mobile: 009*********** ; E-

mail acau53@r.postjobfree.com

Career Objective:

I personally believe that hard work, positive attitude,

professionalism are the key

factors for success in today’s world.

Professional Strength:

Punctual & sincere, have great respect toward human values.

Great team player, tenacious, quick learner and very diplomatic in

handling situations.

Key Skills:

Multi Lingual Communication skills.

Excellent professional manners with high negotiation skills.

Hobbies:

I enjoy listening to music and travelling as well as surfing on the

internet.

Academic Profile:

Pursued B.Com degree from Shivaji University, Kolhapur.

Pursued HSC exam from Pune Board.

Data entry/typing proficiency with 30 w.p.m.

Work Experience:

Organization: Smart Finance Services, Barshi.

Currently working with Smart Finance Services, Barshi as Senior

Financial Sales Advisor-Direct Sales, starting March 2010.

Key Job Responsibilities as Senior Financial Sales Advisor-Direct

Sales:

Achieve sales targets for personal loan, car loan, two wheeler loan and

insurance products by cold calling & following up data received from

different market sources.

Advice different schemes both in person and over the telephone to new

as well as existing customer in order to increase agency business.

Co-ordinate between customer & processing teams for documents to

get the application processed in time and to provide post sale service.

Pro-actively manage existing customers by providing excellent customer

service, identifying potential linked sale opportunities to maximise sale.

To work towards individual, team and company targets.

Organization: AEGIS LTD

AEGIS Ltd, Pune as Telesales Agent, starting September, 2008 untill

March 2009.

Organization: vCustomer services India LTD

vCustomer services India LTD, Pune as Customer Care

Representative, starting December, 07 2009 untill 07 September 2010

Key Job Responsibilities:

Ensure positive negotiating with customer over the phone and on field

calls for personal loan and insurance products along with some of the

consumer products.

Deal proactively with customers to generate leads to convert it into

successful sale depending on customer requirement.

Arrange document pick up from customers and follow up until

application is completed successfully.

Be aware of duties performed by other team members to enable

adequate cover to be provided at all times of holiday/absence. .

Work in team environment to achieve targets to max out bonus.

Consistently and proactively looking at all opportunities and ensuring

sales and service targets are met for individual and team.

Provide high level of professional customer service by developing long

term relationship which will help continuous chain sale.

To embrace the culture of treating customers fairly.

Personal Information

Gender:Male

Marital Status:Unmarried

Nationnality:Indian

Mother Tongue:Gujrati

Languages known: English, Marathi, Hindi, Marwadi,

Passport : Yes

References:

References can be provided upon request.

Place & Date Signature

// Kapil V Bhate



Contact this candidate