Robyn Higgins
Anderson, CA 96007
Experience:
Job Title: Clinical Support Coordinator
Employer: Addus Healthcare, Inc.
Dates: 11/08 to 08/12
Duties: Processing/creating 485’s in order to insure timely Medicare
payments, entered medications into Mckesson system while
checking for interactions, face to face creation/completion,
scanning, assisting disciplines with all requests in order for them
to maintain safe and effective patient care and coordination,
ordering of medical supplies for patient accounts and office,
processing new patient referrals, order
entry/tracking/processing, auditing of patient files for proper
medical compliance.
Job Title: Referral Coordinator/Front Desk Receptionist
Employer: Shasta Family Practice
Dates: 03/07 to 03/08
Duties: Also employed from 05/03 to 01/04
Answered phones, scheduled appointments, ordered diagnostic
tests, collected payments, filing, contacted medical insurance
companies to obtain prior authorization for specialized studies,
facilitated referrals with specialists as requested by providers,
new patient data entry.
Job Title: Patient Registration Technician II
Employer: United Indian Health Services
Dates: 05/05 to 09/06
Duties: Registered new patients, obtained proper documentation to
insure proof of American Indian status, entered insurance
information and scanned copies of insurance cards into NextGen
computer system, filing, data entry, answered phones, assisted
patients in applying for Medi-Cal, Healthy Families and various
other alternate resource programs.
Job Title: Data Entry
Employer: Rush Personnel (Blue Shield of California)
Dates: 07/04 to 04/05
Duties: Data entry, processed insurance claims using automated systems
within established production and quality standards,
special
projects for supervisors when needed.
Job Title: Endoscopy Technician/Ward Clerk
Employer: Redding Endoscopy Center
Dates: 03/04 to 07/04
Duties: Cleaned and sterilized endoscopy scopes, cleaned and prepared
procedure rooms, filing, entered surgery schedule into Olympus
computer system, printed reports, distributed paperwork to
patients and physicians as needed.
Job Title: Medical Receptionist
Employer: Shasta ENT
Dates: 08/02 to 05/03
Duties: Answered phones, completed new patient intake forms, verified
insurance benefits and eligibility, scheduled appointments,
greeted patients, collected payments, ordered various diagnostic
tests.
Job Title: Admitting Representative
Employer: Redding Medical Center/Crossroads Walk-In Clinic
Dates: 04/01 to 06/02
Duties: Registered patients, posted charges and payments, collections,
closed and balanced daily activities, PBX operator, filing.
Education: Shasta College 11555 Old Oregon Trail
Redding, CA 96003
Successfully completed the following courses:
Medical Terminology 1 & 2, Medical Manager, Medical
Insurance
Procedures, Typing 1 & 2, Business English, Basic Office
Procedures, Ten-Key, Records Management, Word Processing,
Human Relations on the Job, Proofreading Skills.