Management/Leadership Human Resources Business Development

Carla N. Williams

**** ***** ****** *********, ** 37216 615-***-****

acatjz@r.postjobfree.com

EXECUTIVE SUMMARY

COMMITMENT LEADERSHIP INTEGRITY

A “visionary” with a talent for identifying needs, troubleshooting problems, organizing diverse talent and

developing and implementing strategic plans to achieve goals. Diversified skill sets covering Human

Resources and recruiting, employee training, communications, business development, account/project

management, and administrative support. Leader in development and professional growth through effective

motivation strategies and self motivated ambition. Conscientious strategic vision that limits risk and

optimizes internal operations. Offering a unique combination of creativity and analytical skill for

collaboration at all organizational levels.

PROFESSIONAL EXPERIENCE

VANDERBILT UNIVERSITY MEDICAL CENTER – NASHVILLE, TN (10/2011 – PRESENT)

PROGRAM COORDINATOR II – ICD 10 TRANSITION

Perform administrative and budget related duties of a complex and confidential nature in support of departmental,

division or other organization unit activities; recommend allocation of funds for purposes of forecasting, tracking

and monitoring direct and indirect costs in accordance with approved budget and funding agencies’ requirements.

• Independently define and develop parameters and desired outcomes of database queries and office

procedures, including handling personnel issues and confidential patient files.

• Manage ICD 10 Transition website; Attend Steering Committee and Technology Workstream meetings;

Manage and take ownership of documents within ICD 10 SharePoint site and edit the Workplan and

Swimlanes; Keep Administrative Director’s calendar.

Emergency Preparedness

• Facilitated the emergency management response and recovery of the Medical Center through education,

training, exercising, and collaboration with community partners to prevent loss of life.

• Assisted Director; Coordinated Training; Maintained Financial Reports; Calendar Management; Attended

Leadership Meetings

Vanderbilt Lifeflight

Vanderbilt LifeFlight is a key part of a trauma system that includes pre hospital care, definitive care, rehabilitation

and injury prevention. LifeFlight provides solutions for all medical transport needs within 150 miles of Nashville,

Tennessee.

• Managed Medipac/Cahaba (Medical Billing); Generated Check Requests, Purchase Requisitions, 1180s;

Demand Check Approval & Maintenance; P card & e procurement ordering/inventory

PROGRAM COORDINATOR – NEPHROLOGY/HYPERTENSION

Recruited for a Chronic Kidney Injury Research study from academic medical centers, health systems and tertiary

care hospitals to regional and community based hospitals, specialized clinics, and physicians' practices serving

urban, suburban and rural markets across Tennessee, Alabama, and Kentucky. Coordinated a nationally recognized

Acute Kidney Injury Research Study of 400 geriatric patients under the leadership of a world renowned

Nephrologist; compiled data, conducted research assignments and summarized findings according to general

instruction; analyzed and reported findings related to daily operations.

BREAKING THE BARRIERS FOUNDATION, INC. – CHATTANOOGA, TN (04/2007 – 10/2011)

DIRECTOR OF DEVELOPMENT/BUSINESS DIRECTOR

The BTB Foundation is a civil and social Non Profit Organization dedicated to Philanthropy, Voluntarism,

and Grant making in the Promotion of Arts, Education, and Municipalities.

MARKETING/NETWORKING

First point of contact regarding BTB’s structure, features/benefits, and services/support tools. Execution of

comprehensive advertising campaigns to optimize brand strategy across all communication channels through:

generating group awareness and interest by networking and print releases; growing group memberships and

donations by speaking publicly at various clubs events; and building strategic alliances with related non profits,

interested for profit groups, and media correspondents.

SALES/TECHNOLOGY DISTRIBUTION

Used traditional philanthropic processes to raise money, and profited from selling and endorsing commercial

products and services, in additional to regular fund raising and promotional events. Utilized technology to analyze

donations, manage volunteers, media outreach, client tracking, research, and collaboration.

HUMAN RESOURCES/ORGANIZATIONAL DEVELOPMENT

• Provided advice and technical guidance in organizational benefits and compensation. Managed and

proposed improvements to BTB’s compensation process.

• Maintained collaborative working relationships between community leaders and grassroots personnel.

• Developed employees through training, organization, retention, and motivation; delivered Human

Resources services that met BTB’s tactical and strategic goals while maintaining the needs of our clients.

• Used my knowledge and experience to address HR issues such as minimizing turnover, recruiting and

hiring specialized staff, and employee/labor relations; staying current on policies, case law, programs, HR

practices, and trends.

INTERPERSONAL, COMMUNICATION, AND PRESENTATION SKILLS

• Followed policies and regulations when creating individualized programs and liaisons with regular

education staff.

• Maintained order at all times through demonstrated and reinforced social standards of behavior and

establishing norms of acceptable social/civic behavior.

Reinforced skills such as independence, problem solving, and goal setting by engaging parent and student

•

oriented interpersonal communication, and providing parents with agendas and progress reports.

ACCOUNTING/RECORDS MANAGEMENT

Centralized accounts payable/receivable by preparing labor productivity reports, inventory processes, purchasing,

and accounting tasks, which resulted in less transaction errors and corrections in accordance with BTB’s accounting

principles and procedures.

• Recorded and recognized revenue prior to reconciliation. Managed follow up items such as re classing

miscoded entries and reconciling balance sheet items while coordinating with Executive Director to ensure

that all deadlines were met and all required scheduled submissions completed.

• Reorganized office services, such as records, budget preparation, and personnel management using specific

retrieval and review software. Streamlined office functioning for easier access to critical files by creating

effective organizational and indexing systems of program reconciliations and accounting functions.

• Attended mandated meetings in order to compile, transcribe, and distribute minutes such as invoices,

memos, letters and financial statements for timely dissemination of company reports.

TENNESSEE BUREAU OF INVESTIGATIONS – NASHVILLE, TN (09/2002 – 03/2007)

ADMINISTRATIVE OFFICER (10/2003 – 03/2007)

ADMINISTRATIVE SPECIALIST (09/2002 – 10/2003)

PERSONNEL MANAGEMENT/CUSTOMER SERVICE

Key resource for all levels of staff in the areas of budget development, administration of payroll and personnel

functions, general guidance and assistance for staff; developed and managed unit/area/departmental personnel

administration, often performing in a liaison capacity.

• Ensured the most effective operation of the unit/area/department through program development, process

improvement and coordination of processes across functions.

MT JULIET HEALTH CARE CENTER – MT JULIET, TN (02/2005 – 03/2007)

VOLUNTEER EXPERIENCE/INTERIM DIRECTOR

• Implemented The Guardian Angel program which helped reduce customer complaints and increased

overall patient satisfaction.

• Obtained practical training and experience in Nursing Home Administration by completing hours of

rotation in each department and collaborating with the intake of new patients.

EDUCATION

MASTER’S IN BUSINESS ADMINISTRATION (MBA)

University of Phoenix Nashville, TN

BACHELOR OF SCIENCE – PUBLIC ADMINISTRATION

Austin Peay State University Clarksville, TN

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