Sales Manager

Louise M. Kachmarik

**** ***** *****, ******, **** 43537

acatho@r.postjobfree.com 419-***-****

Career Summary

Experienced business professional offering 25 years of diverse experience

in Clinical Informatics Management, Corporate Administration, Computer &

Procedures Training, Scheduling, Sales, Marketing and Public Relations.

Exceptional work history in problem solving, working beyond job

requirements and communicating and establishing good rapport with

customers, employees and co-workers. Accustomed to working in a fast-paced

environment with tight deadlines. Performed managerial functions such as

hiring, training, budgeting, and supervising achievement oriented

employees.

A self-starter wanting to advance further in a career involving an

organization that would benefit from my experience.

Education University of Toledo, Toledo, OH.

Bachelor of Science Degree. Major: Business &

Marketing

Owens Community College, Perrysburg, OH.

Associate Degree in Applied Business.

Employment ProMedica Health Systems - AssetWare, Inc.

Toledo, OH.

October 2012 - present Clinical Informatics Manager

? Managed the Support Analyst contractors in

providing quality technical support to hospital users

such as nurses and physicians on McKesson software.

? Actively worked with leadership staff at

ProMedica Health System's Toledo,

Toledo Children's, Bixby, Herrick and St.

Luke's Hospitals.

? Maintained continual 24 hour coverage over 3

shifts to support hospital users.

? Scheduled AssetWare employees in When to Work

scheduling software.

? Developed employee job description, disciplinary

action, payroll and other forms.

? Met deadlines by interviewing over 100

candidates in a 2 week process.

? Submitted background checks and setup security

for badges and email.

? Managed weekly payroll and submission along

with expense spreadsheets.

? Implemented company update meetings with

AssetWare President/CEO.

October 2009 - August 2011 A to Z Health Care,

Inc. Perrysburg, OH.

Regional Coordination Analyst Director

? Marketing Director for Northwest Ohio, Findlay

and Mansfield regional offices.

? Responsible for company training, public

relations, advertising and marketing.

? Developed brochures, advertisements, media

campaigns and press releases.

? Actively worked with Area Office on Aging,

Kidney Foundation, Alzheimer's

Association, Hospitals, Chambers, Senior

Centers and local organizations such

as Northwest Ohio Gerontological Association.

? Setup kiosk & presentations for sponsored events

throughout the region.

? Consulted families coping with senior care

issues by providing individualized

healthcare solutions and resource

information.

? Updated website and social networking.

? Developed Marketing Action Plan along with

Budgets, Forecasting Reports and

Statistical Analysis Charting on customer

satisfaction.

August 1998 - October 2001 HCR-ManorCare Toledo,

OH.

Regional Community Service Director - Toledo

Region ? Marketing

representative for Toledo Region consisting of 6 healthcare facilities.

? Developed and implemented private pay sales and

marketing strategies.

Contacts included: estate planners, trust

officers, attorneys, financial advisors,

senior groups, clergy and community

relations.

? Alzheimer Association's Northwest Ohio Fund

Raiser Coordinator.

? Co-founded the Perrysburg Senior Wellness Day.

? Speaker on various topics such as Healthcare

options, Medicare changes,

Rehabilitation needs, Safety tips and

Retirement living.

January 1996 - August 1998 Pitney Bowes, Inc.

(World Headquarters, Stamford, CT) Holland, OH.

Assistant Branch Manager -

Copier Sales Specialist ? Managed Northwest

Ohio Sales Territory from Toledo based office.

? Responsible for updating existing client

copiers and faxes.

? Responsible for new copier and fax business.

? Developed and utilized various marketing

techniques.

? Maintained prospect file and forecast reports.

? Responsible for training new copier

installations.

January 1988 - January 1996 Libbey, Inc. Toledo,

OH.

District Training Coordinator - Sales

Administration Department

? Managed Corporate Sales & Computer training.

Traveled to Libbey's 28 District

Sales

Offices throughout the country to maintain Sales Correspondent Trainings.

? Organized yearly Libbey National Sales Meeting

video presentations, logo

format,

award ceremony, meeting agenda, travel arrangements, catering,

entertainment, guest speakers and Sales Leader program.

? Comprised reports to Human Resources on salary

payment schedules.

? Liaison between Sales and IS Departments to

improve sales system procedures,

equipment, statistical reporting and

forecasting programs.

? Provided staffing recommendations and maintained

records of quantitative

performance measurements.

? Designed new Libbey Sales District Training

Manual.

? Represented District office's behalf with the

following departments; Divisional

Manufacturing, Distribution, Logistics, Service, Pricing, Credit,

Claims, Billing,

Tax, Legal, Art and New Product

Development.

? Worked with customers and their IT Departments

to expedite the ordering process by automating spreadsheets and

downloading programs.

? Electronic Data Interchange (EDI) Coordinator.

Handled Sales contacts, setup

procedures, and resolved errors.

? Supported office equipment installation.

Served as "hot-line" for PC software

and

hardware questions. Managed equipment purchases and service contracts.

Decorating Scheduler - Processing Department

? Responsible for development of decorating

schedule to optimize utilization of

decorating machines while servicing customer

needs.

? Coordinated glassware movement and anticipated

schedule problems.

Inventory Control/Mold Scheduler - Mold Shop Department

? Coordinated inventory control of mold

equipment, setup information and efficiency

programs.

? Interacted with all Libbey Plants, including

international, to initiate and coordinate mold

transfers to meet schedule needs.

Secretary - Quality Control/Select & Pack

Department

? Maintained correspondence for 2 Supervisors,

10 Foreman and 100 employees.

? Developed numerous monthly reports on

spreadsheets to expedite processes.

Organizations 1998 American Cancer Society's "I Can Cope"

family support group speaker

1998-2001/2009-2012 NOGA (Northwest Ohio

Gerontological Association)

1998-2001 HCAMDA (Health Care Admissions

Marketing Directors Association)

1998-2001 Wood County Elder Services Group

1998-2011 Perrysburg, Sylvania, Maumee, Rossford,

Findlay, Mansfield and

Eastern Maumee Bay Chamber of Commerce

member

1999 Toledo Business Journal's "Twenty under 40"

award nominee

1999-2001 Professional Business Women's

Organization

2001-2003 Oregon Senior Center board member

2006-2007 St. Jerome School's Student Advisory

Council board member.

2009-2011 Wood County Elder Services Group

2009-2011 Wood County Red Cross Board - Committee

Auction Volunteer

2004-2012 Bay Park Community Hospital's Auxiliary

member - serving on the

Board as Vice President Public Relations

2004-2006/2009-present.

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