Quality Control Medical

AURORITA BALLESTER PHAM

***** ***** ***, **** *** . Torrance, CA 90504 . 310-***-****

********.*********@*****.***

summary

A motivated, goal-oriented, hardworking individual. Extensive knowledge of

various laboratory functions, process, quality and safety requirements, and

general efficiency practices. Good communication and organization skills.

Demonstrates a basic knowledge of professional principles and skills.

Effectively uses fundamental concepts, practices, and procedures of

particular area of specialization.

work experience

University Park Healthcare Center

Los Angeles, CA Oct 2011 - present

Medical Records Department Head

. Maintains patient data when healthcare is provided.

. Ensures that information that the patient provides concerning their

demographic characteristics, history and extent of disease, diagnostic

procedures or treatment is accurate.

. Responsible for maintaining and securing all written and electronic

medical records that include the observations, medical or surgical

interventions and treatment outcomes, symptoms and medical history,

the results of examinations, reports of x-ray and laboratory tests,

diagnosis and treatment plans contained in the record is complete,

accurate and only available to authorized personnel within the

facility.

. Ensures that medical charts are completed and properly identified and

signed by responsible parties, nurses and physicians.

. Communicates with physicians and other healthcare professionals to

obtain additional information about patient.

. Collects data for medical research and for calculating facility

occupancy rates.

. Supervises, guides, motivates and evaluates personnel for the entire

department, which can include medical record technicians, medical

coding specialists, medical secretaries and file clerks all while

implementing department policies.

Dendreon

Seal Beach, CA Jun 2011 - Oct 2011

Quality Control Associate I

. Confirms the identity of sipuleucel-T and APC8015 by detecting the

presence of the PA2024 fusion protein and the identity of APC Placebo

product which does not contain PA2024 using a sandwich enzyme-linked

immunosorbent assay (ELISA).

. Determines the endotoxin levels in autologous cellular immunotherapy

products prior to release using the Kinetic-QCL kinetic-chromogenic

assay by measuring the chromophore released from a suitable

chromogenic peptide by the reaction of endotoxins with the LAL reagent

from the onset time needed to reach a pre-determined absorbance of the

reaction mixture.

. Prepares, stains, observes and qualifies a Gram stain slide which is

used as a safety test for the rapid determination of the presence of

microbial contamination to classify bacteria on the basis of their

Gram stain reactions and cellular morphology.

. Determines the complete blood count for active immunotherapy samples

using an automated Beckman / Coulter AcT 5 Diff Cap Pierce Hematology

Analyzer.

. Determines viability of active immunotherapy samples using the Trypan

Blue Exclusion Method that live cells possess intact cell membranes

that excludes certain dyes, such as Trypan Blue, whereas dead cells do

not. A viable cell will have clear cytoplasm whereas a non-viable

cell will have blue cytoplasm.

. Performs Quality Control inspection of the leukapheresis collection

units for use in manufacturing of active immunotherapy products.

. Operates and performs routine and preventative maintenance of Becton

Dickinson FACSCalibur flow cytometers and Beckman Coulter FC500

Cytometry System.

. Operates and performs routine and preventative maintenance of the

Coulter AcT 5 Diff Cap Pierce Hematology Analyzer.

. Operates and performs maintenance of the Bio-Tek Absorbance Microplate

Reader, Model ELx808 used in the Quality Control laboratory.

. Operates, maintains and cleans upright and inverted compound light

microscopes used in the Quality Control laboratory for the

visualization and analysis of cells, microorganisms and other

microstructures, utilizing both brightfield and phase-contrast

microscopy.

. Complies with Standard Operating Procedures, Test Methods, Good

Manufacturing Practices and Good Documentation Practices.

Siemens Healthcare Diagnostics

(Formerly Diagnostic Products Corporation)

Los Angeles, CA Mar 2005 - Jun 2011

Biochemist I

. Operates the Immulite Immunoassay System 1, Immulite Immunoassay

System 1000, Immulite Immunoassay System 2000 and Immulite Immunoassay

System 2500 for testing products in the Allergy Department.

. Provides assistance in research, analysis, and experimentation for

product and process development of immunoassays.

. Performs routine tests following written protocols and SOPs related to

the research and development of new Allergens.

. Performs basic dilutions and calculation for Multi-Serum Evaluation

and Titering of allergens.

. Performs Method Comparison, Inhibition, Linearity and Stability on

Analyte Specific Reagents.

. Work closely with scientist to determine future assignments.

. Review, analyze and summarize data for Multi-Serum Evaluation and

Titering of allergens.

. Monitors and evaluates Immulite Immunoassay System performance.

. Manages troubleshooting and performs preventative maintenance of

laboratory equipment and proper documentation.

. Submits Immulite Immunoassay System monthly reports to the manager.

. Manages inventory of Immulite Immunoassay System supplies and

laboratory supplies.

. Performs calibrations on laboratory equipments.

. Maintains documentation on maintenance of Immulite Immunoassay System

and on calibrated equipments.

. Responsible for training new employees.

Laboratory Corporation of America

(Formerly Genzyme Genetics)

Los Angeles, CA Jul 2008 - Jun 2011

Accessioner II (Part-time)

. Prepares laboratory specimens for designated departments prior to

laboratory analysis and testing.

. Unpacks specimens from branches or ports and routes specimens by type

to various staging areas.

. Resolves and documents problem specimens.

Specialty Laboratories

Valencia, CA Apr 2001 - Mar 2005

Clinical Laboratory Associate

. Assists Clinical Laboratory Scientist in the Automated Chemistry

department by operating the Advia Centaur Immunoassay System for

testing.

. Performs consistently a high volume of clinical tests.

. Responsible for pulling specimens from storage.

. Prepares and tests controls and evaluates their usefulness based on

standard criteria.

. Performs test calibrations and runs Quality Control material at

appropriate intervals.

. Checks the computer review reports to monitor accurate reporting of

laboratory results.

. Responsible for performing preventative maintenance of laboratory

equipment and proper documentation.

. Monitors and maintains a consistent supply of reagents and

consumables.

Senior Specimen Processing Coordinator

. Receives incoming specimens and ensures specimen's integrity by

verifying identification and verifying the appropriate samples were

submitted given the requested tests.

. Processes large volumes of incoming specimens within time limits.

. Responsible for training new employees.

SunBridge Care and Rehabilitation

Playa del Rey, CA Jun 1999 - Apr

2001

Medical Records Assistant

. Assists Medical Records Director by doing audits and other tasks

assigned by MRD.

. Responsible for maintaining health information and / or medical

records.

. Understands and monitors applicable regulations, policies and

procedures.

Central Supply Manager

. Responsible for ordering, inventory, distribution of central and

medical supplies and for management of medical equipment while staying

with budget guidelines.

Data Entry Clerk

. Assists Case manager / MDS Coordinator in data entry of resident's

Minimum Data Sheet.

eDUCATION

Bachelor of Science, Medical Technology

Angeles University Foundation

Angeles City, Philippines

June 1994 - September 1998

Clinical Internship Program

James L. Gordon Memorial Hospital

Olongopo City, Philippines

October 1997 - March 1998

Angeles University Foundation Medical Center

Angeles City, Philippines

April 1998 - September 1998

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