Sap Management System
Resume:
Trevor DiCicco
Sterling Heights, MI 48314
******.***********@*****.***
Education
Central Michigan University-Mount Pleasant, MI December 2013 (Expected)
• Bachelor of Science in Business Administration
• Major: Business Information Systems
• Concentration: SAP
• SAP Certified: Terp-10
• GPA 3.4/4.0
Work Experience
Office of Information Technology (CMU)-Mount Pleasant, MI August 2013 – Present
Lab Consultant
• Troubleshoot computer lab issues to maintain operational efficiency
• Perform tests on lab computers to ensure quality meets the standards of CMU
• Assist lab users with technical issues that arise
Park Library (CMU)-Mount Pleasant, MI August 2011 – Present
Circulation Assistant
• Assist patrons with searching as well as other inquiries to ensure customer satisfaction
• Update patron information records to increase ease of use
• Scan and check new books into the computer system maintaining and controlling inventory for the library
Cummins Inc.-Shoreview, MN June 2013 – August 2013
IT Business Analyst
• Created detailed plan for execution of business unit IT global governance to improve governance efficiency
• Managed recurring communication regarding status of new governance process to facilitate a smooth
transition
• Documented data flow of current product lifecycle management system to Oracle ERP in preparation for
implementation of new product lifecycle management system
Organizations
Alpha Kappa Psi- Professional Business Fraternity January 2011 - January 2013
• Scholarship Chair position in charge of committee to obtain and analyze over fifty members transcripts and
award scholarships to those deserving
• Volunteer work to help improve the community
• Fundraising for charity organizations in Mount Pleasant area
SAP Student User Group August 2012 - Present
• Better understanding of how SAP enabled companies operate in the real world
• Gain a more global, integrated knowledge of business operations from case studies and company
presentations
Technical Skills
• SAP Configuration
• Visual Basic
• MySQL
• MS Visio
• MS Project
• MS Excel
Contact this candidate