Daria Riazanova [pic]

Date of birht: ** may ****

Region: Poland, Wroclaw

Telephone: +487********

E-mail: darya.ryazanova@gmail.c

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Key information

Interpreter/Copywriter /Event Manager/Receptionist/HR specialist

Experience

Event manager / wedding planner

Events Co. (www.eventsco.com.ua)

October 2010 - October 2013

Responsibilities

- Business organization from scratch

- Strategic planning

- Liaising with different organizations

- Budgeting and cash flow projection

- Event organization turnkey

- Negotiating contracts for services

- Marketing the events

- Designing public relations campaigns

- Hiring, training and supervising staff

- Creating a Web-site

Receptionist

Hotel Laphetos Beach Resort - Turkey

June 2011 - September 2011, June 2012 - September 2012

Responsibilities

- Welcome and greet guests with great courtesy

- Manage room reservations using a computerized reservations system

- Address guests concerns and special requests in a professional and

personable manner

- Ensure that guests are settled comfortably in their rooms, makes

necessary adjustments if needed

- Help guests with their things including luggage and other valuables

- Get transport for customers and reservations in local restaurants

- Answer telephone calls and transfers these to guest rooms

- Take and relay telephone messages for hotel guests and others

- Prepare bills, handle and process checkouts, take payments

- Man the hotels business center and other units if necessary

- Communicate with housekeeping and maintenance staff to ensure that

great quality service is provided to guests

- Deal with complaints and problems

- Answer queries of guests about various information and services of

the hotel

- Do other administrative and hospitable functions assigned from time

to time

Copywriter / SEO optimizer

Veterinary center "Alden-Vet" (www.aldenvet.com.ua)

October 2010 - October 2011

Responsibilities

- Creating a web-sites

- Web-sites support

- Writing/Translation articles for websites

- Optimizing web-sites for internet search engines

- Using Adsense/Adwords for web-sites optimization

- Forum support

Copywriter / SEO optimizer

Madek Ltd. (www.madek.ua)

March 2010 - October 2010

Responsibilities

- Writing/Translation articles for website

- Optimizing articles for internet search engines

- Forum support

- Activities in website creation (Joomla/Wordpress)

HR manager

Apeiron HR company (www.apeironhr.com.ua)

October 2009 - March 2010

Responsibilities

- Direct search of employees in IT area

HR manager

SmartFox - Kiev (baziscenter.com.ua)

May 2009 - October 2009

Responsibilities

- Direct search of employees for Ukrainian companies

- Translation of English - Ukrainian/Russian documents

- Sales manager for courses and trainings

Secretary

Printing house "Bankir" (www.banksinfo.kiev.ua)

May 2008 - May 2009

Responsibilities

- Managing all input/output correspondence

- Documents translation

- Welcome and greet guests

- Direct marketing relations

- Hotel booking for internal personnel

Education

Open International University of Human Development "Ukraine" (Kiev,

Ukraine)

Year 2008-present

Faculty of Philology and Mass Communication. Qualified as English

interpreter

Additional Education

Course "Organizing and coordinating of events"

Year 2011

Certificate

Course "SEO optimization"

Year 2010

Certificate

Course "The art of search and selection staff"

Year 2009

Certificate

Languages

Russian - fluent

Ukrainian - fluent

English - Upper Intermediate

Polish - Starter

Additional information

Personal qualities

. Responsibility

. Diligence

. Sociability

. Willingness to learn

. Stress resistance

. Punctuality

. Desire to work in a coordinated team

Computer skills

Microsoft Word, Microsoft Excel, Power Point, Microsoft

Outlook, Photoshop, Corel Draw, familiar with Ubuntu, HTML

Driver license

Category B

Hobbies

Psychology, reading, sport

Contact this candidate