Manager Information Technology

Bruno J. Mastroianni

*** ***** *** ***** ? Cranberry Township, PA 16066

412-***-**** ? E-mail: acas7z@r.postjobfree.com

Senior Information Technology Executive

With Over 25 Years of IT Experience and Track Record of Success Delivering

Seamless Time and Cost Saving Solutions

Career Profile

Goal-oriented technology leader that demonstrates success in developing

effective strategies and directing state of the art technology initiatives.

Excellent communicator, skilled in documentation, public/private

presentations, and contract negotiation that efficiently and cost

effectively achieves strategic business goals. Accomplished at creating,

challenging and motivating teams to successfully implement major technology

changes within an organization. Ability to recognize and utilize strengths

of each individual employee alone or in combination to proficiently

complete tasks, resulting in more timely services and improved customer and

interdepartmental relations.

Core CIO/CTO areas of expertise:

Mission Fulfillment Organizational Design &

Restructuring

IT Strategy & Execution Team Building & Leadership

New Product & Technology Time & Resource Optimization

Deployment

Project Management Process Improvement

Vendor & Contract Negotiation Information Technology

Architecture

Driving force behind implementing technology to reduce costs, improve

workflow and organizational effectiveness; successfully interpret needs of

organization to select appropriate tool to improve organizational

communication, facilitate meetings, and reduce IT and organization costs.

Realize maximum value and return on IT investments; selecting technologies

to increase manageability, improve up time and reduce costs.

Professional Experience

Heritage Valley Health System, Beaver, PA

Health System has nearly 4,000 employees who work in over 80 locations

throughout Beaver County, western Allegheny County and eastern Ohio.

Locations include Heritage Valley Sewickley Hospital, Heritage Valley

Beaver Hospital, physician offices and community satellite facilities.

Director, Information Technology September 2005 - Present

Executive responsible for Technology Strategies, Services Development, and

Program Management. Also responsible for growing the business and

developing Technology Solutions for across the organization.

1. Strategic and Operational leadership for Clinical Informatics,

Infrastructure (PC Support, Server, Network, Telecommunications,

Radiology PACS), Clinical Engineering and Project Management

2. Responsible for the replacement of all major systems replacements with

successful implementation of the replacement of multiple systems at

the same time (Acute Care EMR, Revenue Management & Access Management

project)

3. Overall responsibility for day-to-day operations supporting over 650

servers at two data centers (Sewickley and Beaver), 3,700 desktops in

a mixed environment requiring 24x7 staffing with two main hospitals

and 100 remote sites.

4. Implement support matrix with mix of outsourcing and on staff

resources to reduce costs and improve the quality of services

provided.

5. Strategically selected virtualization solution that migrated 250

physical servers to VMWare and 1300 users to Citrix improving support,

increased performance and satisfaction. Select hosted solution for

key systems that allowing core IT team to focus on business needs.

6. Manage annual $5+ million capital and $4.2 million operational budget

Duquesne University, Gumberg Library, Pittsburgh, PA

Library with over11,000 students and 2000 employees.

Director of Information Technology August 1999 - September 2005

Senior technology manager for the Library at Duquesne University

responsible for the strategy and operation support of all technology needs

for the organization

7. Develop effective strategies to provide access to technology resources

for on-campus users and distance learners, significantly increasing

access to a once only print (journal and book) collection.

8. Efficiently select and implement projects to centralize processes,

eliminate duplicate services and positions, and decrease costs and

downtime for maintenance and upgrades.

9. Lead multidisciplinary projects improving interdepartmental relations

and outcome quality.

10. Skillfully negotiate multiple contracts, saving hundreds of thousands

of dollars on services and products.

11. Managed all aspects of technology including desktops, servers,

network, data center, disaster recovery planning and strategic

planning.

D.T. Watson Rehabilitation Services, Sewickley, PA

Premier provider of rehabilitative and educational programs for children

and adults.

Technical Services Manager (CTO) September 1997 - August 1999

Senior technology manager responsible for managing all major technology

projects and setting the technical direction for the organization .

12. Managed all major Information Services projects and directed day-to-

day operations for the department, reducing support time and call

volume in addition to reducing technology operational expenses by

skillful negotiation of contracts.

13. Produced and implemented a detailed technology project plan for the

sale of D.T. Watson Rehabilitation Hospital to HealthSouth allowing

for uninterrupted transition.

14. Developed Distance Learning initiative to create new business model

for D.T. Watson.

Duquesne University, Center for Communication and Information Technology,

Pittsburgh, PA

Central IT department rapidly expanding technology for University with 9000

students and 2000 employees.

Technical Services Manager December 1990 - September 1997

Technology manager responsible for growing scope of position to include

hardware and software support, helpdesk, network and PC systems.

15. Strategically guided Technical Services through rapid growth from

primarily hardware services to a full service team including the

addition of helpdesk, systems and networking.

16. Developed and maintained Technical Services capital and operational

budgets.

17. Obtained special project funds to add all buildings (over 5500

connections) to the campus network.

18. Managed staff that provided helpdesk, computer (hardware and software)

and network services (physical layer, network electronics, NT/Novell)

to the University.

19. Responsible for introducing technology and updating equipment in

departments with various levels of technology experience.

Pittsburgh Computer Store, Pittsburgh, PA

Retail Store and Apple Computer's largest higher education dealer.

Technical Services Supervisor November 1988 - November 1990

Designed service solutions for Higher Education customers.

20. Managed computer technicians' task assignments.

21. Sold and supported computer systems to K-12 and Higher Education

institutions.

Systems Representative November 1985 - November 1988

. Sold and supported computer systems to retail customers and to k-12

organizations.

Education

Master of Science, Leadership and Business Ethics

Duquesne University, Pittsburgh, PA - expected graduation 2015

(3 classes remaining)

Bachelor of Science, Business Information System

Robert Morris College, Pittsburgh, PA - May 1993

Committee

22. CIO Advisory Committee - Pittsburgh CIO Forum - May 2005 - Present

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