Customer Service Sales

Heather A. Lee

**** *** *****

Highland, CA ***46

Cell 760-***-****

acar9h@r.postjobfree.com

OBJECTIVE

Seeking a position where I can utilize my skills and experience.

HIGHLIGHTS OF QUALIFICATIONS

• Phlebotomy certified (CPT 28726), CPR certified

• Proficient user of Microsoft programs

• Excellent organizational skills

• Multitask in very busy office

• Proficient with multiple Laboratory Information Systems (LIS)

• Proficient in Medical Terminology

• Knowledgeable of Collage of American Pathologist (CAP) Standards

• Knowledgeable of Healthcare Facilities Accreditation Program (HFAP) Standards

• Knowledgeable of The Joint Commission (TJC) Standards

• Knowledgeable of Health Insurance Portability and Accountability Act (HIPAA)

EMPLOYMENT HISTORY

Phlebotomist/

Histology Aide Victor Valley Global Medical Center 08/08 to Present

15248 Eleventh St Victorville, CA 93295

• Billing and coding for two hospitals

• Organizing incoming specimens for surgical pathology, cytology, peripheral smears

• Process all send out specimens

• Embedding

• Use of microtome, skilled in cutting

• Staining and cover slipping

• Organize subpoenas

• Ordering and stocking

• Manage all phone calls

• Assist pathologist during grossing

• Manage specimen storage and retrieval

• Manage paperwork and report filing and retrieval

• Proper patient identification

• Proper order of draw

• Specimen processing

• Patient arm banding for blood bank

• Specimen processing

Phlebotomist Law Enforcement Medical Services 03/08 - 08/08

8285 Sierra Ave Fontana, CA 92335

• Phlebotomy

• Testified in court when required

• On-Call when required

• Traveled to different locations as required

• Inventory and supplies

• Customer Service Skills as required

Internship Beaver Medical Group 05/2008 - 05/2008

2 W Fern Ave Redlands, CA 92373

• Phlebotomy

• Specimen processing

• Capillary punctures

• Customer Service

Merchandiser Red Bull Desert Sales 10/2003 - 01/2008

7391 Heil Ave Huntington Beach, CA 92647

• Customer Service

• Promoted sales

• Computer entry office accounting

• Maintained stock, cleaned and organized work area

• Handled all bank deposits

EDUCATION

V ictor Valley Community College Victorville, CA 92395

01/2012 – Current

18422 Bear Valley Rd. V ictorville,

CA 92395

Universal Schools and Colleges Riverside, CA 92507 02/2008 –

04/2008

2023 Chicago Ave R iverside, CA

92507

Hesperia H igh School Hesperia, CA 92345 08/1986 –

06/1990

9898 Maple Ave Hesperia, CA

92345

Contact this candidate