Project Manager Management

Leonid Kanopka

******.*******@*****.*** . 404-***-**** . 2300 Peachford Rd Unit 3204

Dunwoody, Ga 30338

Financial Services Industry

Risk Operations Team Manager / Analyst

Analytical and innovative mid-level business manager and analyst offering

5+ years of experience, with a keen eye for managing risk and maximizing

profits. Accomplished in creating strategies in order to reduce cost,

minimize risk, and exceed business goals. MBA degree with financial

emphasis and B.S. degree in Finance and minor in Accounting. Broad-based

business acumen; rare blend of analytical skill, technological acumen, and

management/leadership capabilities.

Innate talent for leveraging technology to eliminate inefficiencies and

optimize use of available information - increasing efficiency while

maintaining a focus on cost reduction. Strong multi-line of business

background and experience in translating complex and abstract ideas into

motion through research and analytics. Excellent leader skilled in managing

people and processes and developing motivated, high performing staff eager

to take on challenges and working collaboratively to contribute to

organizational vision. Qualifications include:

. Ability to forecast risk and potential losses

. Large-scale project management

. Quantitative analysis and problem-solving

. Middle office operations

. Workflow documentation and optimization

. Process reengineering

. Proficient with Microsoft Office Suite

. Management and project reporting

Professional Highlights

Bank of America

March 2012 - Present

Risk Operations Team Manager

. Reduced Net Credit Losses by 33.5% within one year through increased

emphasis on QA/Training, Workforce Management, account segmentation,

skip-tracing enhancement, credit-reporting, in-depth analysis of

reporting and data extraction

. Planned, assigned and supervised daily activities in compliance with

federal laws and company guidelines in order to minimize losses and

legal concerns

. Managed collection processes and new initiatives to ensure adherence

to established guidelines in improving roll rates, collection rate and

effectiveness in maximizing return and mitigating risk

. Minimized 30+ Delinquency from 3.58% to 2.45% within one year through

a methodical approach, fresh insight and leveraged tools to derive

simple solutions to complex problems

Bank of America

June 2009 - March 2012

Senior Fraud Analyst

. Project manager - was responsible for customer feedback to improve Par

3 Varolli automated system, also was responsible for Voice of the

Customer (VOC); analyzed client behavior and survey data to drive

client loyalty and profitable growth

. Assisted with new hire training and development including but not

limited to the creation of training manuals, job aids and class

agendas still in use today

. Created pivot tables and charts to analyze and interpret customer

behavior and fraudulent patterns

Education

University of Tennessee - Masters of Business Administration for Banking

and Financial Services Professionals

Kennesaw State University - Bachelor of Business Administration in Finance

/ Accounting Minor

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