Pharmacy Technician, Customer Service

L inda V. Chan

Email Address: acar1a@r.postjobfree.com

Phone: 951-***-****

OBJECT IVES:

Obtain a position to where I will be able to utilize my strong organizational skills,

educational background, and exceptional people skills, which will allow me to grow

personally and professionally with the company.

EDUCAT ION :

2012 American College of Healthcare R iverside, CA

CERT I F ICAT IO N:

2012 California Pharmacy Technician L icense (Current)

2012 Current CPR and First Aid Certification

EXPER IENCE:

Nov 2012- May 2013 OptumRx Costa Mesa, CA

Pharmacy Technician/Prior Authorization

• Answers incoming calls; assists customers/pharmacies/physicians with orders and

reorders, benefit eligibility questions and prescription status inquiries.

• Assist pharmacies and members on all issues related to processing of pharmacy claims.

Determines appropriateness of overriding pharmacy claims edits and error messages.

• Coordinates internal resolution of claims exceptions and other issues.

• Makes outbound calls on prescriptions with holding orders and payment issues.

Jul 2012- Sep 2012 V illage Road Pha rmacy Long Beach,

CA

Pharmacy Technician

• Calculate dosages, dispense medications, filling and prepare prescription labels.

• Use the pharmacy’s computer to access prescription information including patient and

p rescriber data, drug selection, prescription interpretation and insurance billing.

• Setting up hospital beds, wheelchairs and other medical equipment supplies.

• Deliver and mail medications and medical equipment.

Oct 2008- Jun 2012 T iny Feet Child Care Corona, CA

Daycare Assistant

• Provide instruction and interacted with children

• Prepare and serve meals and snacks

• Promoted physical, mental, social and emotional development of children

Apr 2008- Sep 2008 Loreal T. Muhammed E l Segundo, CA

Office Assistant

• Answer telephone calls and taking messages

• Greet visitors and provided basic information to visitors

• Handling daily employer scheduling, filing, faxing and organize paper works

Aug 2006- Mar 2008 C VS Pharmacy Long Beach, CA

Pharmacy/Sales Clerk

• Gained hands-on knowledge of retail pharmacy operations.

• Check out customer counting cash back to customer

• Sales, stock, manage inventory and pricing controls

• Knowledge w ith Computer/POS Scanning

L ANGUAGE: Cambodian / Khmer

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