CHRISTY BROWN WATROUS

*** ******* ***** * Peachtree City, GA 30269

acaqdj@r.postjobfree.com * Home Tel: 770-***-**** * Cell: 404- 317- 1037

Employee Benefits Specialist- Senior Account Manager – Marketplace Enrollment

Licensed Life Health Insurance Agent – Relationship Management - Client Retention

• Dynamic results driven instinctive team player with extensive multi- product knowledge.

• Forges strong amicable relationships with internal and external business partners.

• Combines business acumen with leadership abilities.

• Exemplifies a top performing team member.

• Comprehensive knowledge of individual & group markets & health care delivery.

Key strengths and competencies:

Consumerism – Benefit Education including Worksite voluntary benefits

Strategic Territory Management

Alternate funding experience

Needs Assessment & Product Education

Informed & Current with Industry Changes

Market Analysis- Communication

EXPERIENCE:

Current: Consultant, Trainer- US Marketplace:

Providing ongoing guidance and staff training for GA Public Health Centers specific to Patient

Navigator related activities.

4/1/12- August 2013: Account Executive- BDS Agency-Medical Mutual of OH.

Until this Carrier exited the market, was responsible for implementation, client service and all

product renewals for current customer base in assigned territory.

1/28/12-3/31/12-Independent Agent, Consultant, Employee Benefits Enroller

Genworth Life Insurance Co. -LTCI, Medicare Supplements and Life Insurance.

4/1/2010- 1/27/12- Pacific General Underwriters of GA-

Account Executive: Included duties involving account management, market analysis and

concierge service at all levels. Maintained and renewed 100% of assigned accounts for all lines

of business over a two year period.

4/2008- 5/15/09- WELLS FARGO THIRD PARTY ADMINISTRATORS, INC. (Sold to

HealthSmart Benefit Solutions, Inc.)

Brokerage Manager- Responsible for coordinating and promoting sales/service of self

funded medical plans, Direct Reimbursement (Direct Assignment) dental, FSA/HRA

plans.

4/2007- 4/2008- COVENTRY HEALTH CARE OF GA

CoventryOne Account Executive-Individual Sales

Cultivated established broker/agent relationships to facilitate a quite successful launch of a new

CoventryOne product in GA.

5/2002 to 4/2007- BLUE CROSS BLUE SHIELD OF GA

5/2005 –4/2007- BCBSGA, Anthem National Accounts & Wellpoint, Inc.

Specialty Sales Manager-East Region

Responsible for facilitating new business and retention goals for all non-medical lines including:

Dental, Life, Disability, Vision & EAP programs. Involved team efforts with existing BCBSGA

General Management & Large Group, Special Accounts & National Sales & Support teams.

5/2002 - 5/2005 – Blue Cross Blue Shield of Georgia- Dental Sales Manager

Earlier BCBSGA history: Marketing Consultant- Responsible for national & local HMO account

sales and service. Marketing Group Consultant- Duties included production of new business and the

service, upgrading and maintenance of existing accounts on a profitable basis for the Augusta area.

Professional Services Area Representative- Acted as liaison between BCBS GA and all

professional providers of health care (Including the Medicare intermediary role) in the Savannah,

Macon, and Augusta service areas.

4/96 to 4/2002- FORTIS BENEFITS (now Assurant) formerly PROTECTIVE LIFE

INSURANCE CO. -Protective Dental Care

Regional Sales Manager thru 2000. Group Manager- 2001- Atlanta, GA Group Office

Pre- Management Roles

AMERICAN DENTAL PLAN OF GA (aka Comp Benefits- now Humana Dental)

Senior Account Executive / Broker Manager -Atlanta, GA

METROPOLITAN LIFE INSURANCE COMPANY

Marketing Representative-HMO Sales-Atlanta, GA office

PROFESSIONAL ACTIVITIES, DEVELOPMENT AND ASSOCIATIONS

• S. Atlanta GA Association of Health Underwriters (GAHU)- Board of Directors 2009-2013

• HIAA - Managed Healthcare Consultant (MHC); Certified Healthcare Consultant

(CHC) 1997

• Women in Insurance and Financial Services (WIFS) - Board of Directors. 2005-2011

• Health Care Reform Specialist-Certification in process

• Navigator Certification in process

REFERENCES: Provided Upon Request

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