GIORGIO R PERRETT

*** ***** **., ***********, ** 29302

864-***-****

acapic@r.postjobfree.com

OBJECTIVE

Dedicated, proactive, and well-organized quality engineer with well rounded, hands-on experience in the QE / QA /

QC / Validation field. Strong background in every area of quality control and quality improvement professions

EDUCATION, CERTIFICATIONS AND NOTABLE TRAINING

B.S., Mechanical Engineering, 2012

USC Upstate, Spartanburg SC

• Certified Six Sigma Green Belt, Draexlmaier, 2013.

• Certified Quality Assistance, BMW, 2011.

• Certified Checkpoint Quality Expert, BMW, 2010.

• QSYS (CCM Complaint Management) trained, Draexlmaier, 2013.

• GART (Global Analysis Reporting Tool) trained, GM, 2013.

• GQTS (GM Global Quality Tracking System) trained, GM, 2013.

• CMM Testing (Coordinate Measuring Machine) trained, Draexlmaier, 2013.

PROFESSIONAL EXPERIENCE

DRAEXLMAIER AUTOMOTIVE, Duncan, SC 3/13 – Present

Quality Complaint Engineer

• Quality Complaint Management for GM and BMW dealing with 0km and field failure defects.

• Led investigations of defective parts globally and internally.

• Worked with CMM and Metrology Lab.

• Intermediate knowledge of Stamping, Injection molding, Welding, and Robotic/Electrical component

processes

• Determined both the cause of the malfunction and assessed the potential risks resulting from the failure for

customer complaints.

• Drove 8D's for timely closure of actions.

• Identified and recorded any problems. Initiated and provided solutions & control quality.

• Drove TS 16949 and ISO 9001 standards.

• Implemented Six Sigma DMAICT and DMADV.

• Drove APQP, PPAP, and PFMEA systems.

• Calculated and utilized prognosis through Trend/Fan charts, and Global Detail Reports

• Prevented occurrences of nonconformance in product, process, and/or systems.

• Led the review and processing of warranty part claims, including: receiving, handling, processing, storing,

analysis, tracking, reporting and disposal of all warranty parts.

• Directed and supported OEMs, engineers, PPAP coordinators and sub suppliers to ensure warranty data is

correctly submitted, reviewed, and paid in a timely manner.

• Adjusted and approved claims for payment, and ensured that claim adjustments are accepted and implemented.

• Uploaded info for all closed claims into the customer portal.

BMW, Greer, SC 6/09 – 9/12

Quality Control Specialist (6/10 – 9/12)

Production Associate (Contract associate) (1/10 – 6/10)

Process Engineer Intern (6/09 – 12/09)

• SOP for the BMW X3.

• Trained 25 person team that led quality and downtime for the entire plant

• Saved 19k annually though process improvement plan.

• Reduced equipment and production downtime 25% through planned maintenance.

• Prioritized ergonomic and safety efficiency.

• Worked with Metallurgy, tolerance stack-up, fastening systems analysis, and geometric dimensioning using

aluminum, steel, and magnesium.

• Developed production tracking and quality control systems, analyzing production, maintenance and other

operational reports to detect production problems.

• Monitored and adjusted production processes and equipment for quality and productivity.

• Reviewed parts of all materials and checked for any damage parts of shipped items.

• Prepared records of received items and prepared daily status reports using SAP and Excel.

• Calculated and reported damaged products and cost monthly

• Participated in TS-M projects such as line balancing. This incorporated bringing parts line side to help with

station utilization and downtime

Panera Bread, Spartanburg, SC 03/07 -

06/09

Shift Supervisor

• Responsibilities including customer service, product preparation, cash accountability, auditing and inventory

monitoring

• Provided leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts.

• Prioritized schedules, trained new associates, and conducted quarterly evaluations on assigned staff

• Ensures that restaurant is properly organized and staffed through proper job assignments, break rotation and

delegation of tasks during both peak and non-peak periods.

• Resolved routine problems encountered in performance of work assignments

• Prepared monthly restaurant budget estimates, requests and final budget proposal

• Participated with operation management team to originate, plan, develop and implement long and short term

goals

• Assist hourly employees at the point of sale in the execution of product promotions .

• Drove monthly auditing to ensure the quality of products are met through FDA standards

COMPUTER SKILLS

• Microsoft Office: Advanced in Excel, Word, PowerPoint, and Access

• SAP/ERP experience for process improvements

• C++, Visual Basic and Auto CAD

• Java, Multimedia, Outlook

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