Customer Service Sales

SHAAKIRA R SAMAD *** Medea Way, Central Islip NY, 11722

l Phone: 631-***-**** Email: acapa3@r.postjobfree.com

OBJECTIVE

To acquire and apply knowledge and abilities learned in the beauty industry. Seeking a position with your company in order to gain real-world

knowledge and experience.

EXPERIENCE

Macy’s, Bayshore, NY July 2013-Present

Impulse Beauty Makeup Artist/Beauty Consultant; Full-Time

• Hired on the ground floor as an original team member for an up-and-coming cosmetics counter.

• Handled customer transactions via cash, check, and credit card.

• Organized and stocked sales floor and stockroom daily.

• Maintained consistent communication with Counter Manager and Department Manager to ensure that the counter was operating

properly.

• Assisted with setting up the cosmetics department, as well as the entire department store before the Grand Opening of the

location.

• Used product knowledge and prior skills and training to exceed daily, weekly, and quarterly sales goals.

• Applied and demonstrated with various products to explain the appearance and the proper use of the cosmetics for customers.

• Performed artistry services for events such as weddings, engagement parties, Sweet 16s and other birthday celebrations, media

appearances, etc.

Myoda Salon International Inc, Central Islip, NY June 2012 – July 2012 & February 2013 – August 2013

Head Esthetician & Senior Makeup Artist; Full-Time

• Serviced and educated clients in all skin care needs.

• Kept inventory of materials used and needed.

• Communicated with salon owner to ensure that the skin care department was running efficiently.

• Assisted with reception duties.

• Marketed spa services that the salon offered.

• Performed artistry services for events such as proms, weddings, award receptions, fashion shows, parties, photography shoots,

editorials, etc.

Lord & Taylor, Bayshore, NY November 2011 – January 2012 & December 2012 – January 2013

Fragrance and Cosmetics Ringer; Part-Time, Seasonal

• Handled customer transactions via cash, check, and credit card.

• Performed opening and closing procedures of the store, including counting and documenting sizeable sums of money.

• Advised customers about product selection.

• Assisted with end-of-year store inventory.

• Organized and stocked sales floor and stockroom daily.

European Wax Center, Stony Brook, NY July 2012 – November 2012

Waxer; Full-Time

• Serviced and educated clients in all skin care needs.

• Kept inventory of materials used and needed.

• Marketed spa services that the franchise offered.

• Met, maintained and exceeded competitive sales goals.

Chanel, Bayshore, NY December

17th, 2011

Freelancer

• Selected from approximately thirty candidates to become the only marketing agent to sell Chanel’s women’s fragrances at Lord &

Taylor’s “Fragrance Festival.”

• Supplied customers with signature fragrance samples.

• Assisted customers with store navigation.

SUMMARY OF QUALIFICATIONS

• Duly licensed by the State of New York to practice Esthetics.

• Recruited to play Women’s Softball at Rutgers University, a Division 1 “Big East” university, and offered an athletic scholarship.

• Extensive experience in a competitive retail environment and in providing high-end customer service.

• Self-motivated and organized to operate daily tasks with highly developed interpersonal skills.

• All degrees, licenses, documents, examples of artistry work and references are available upon request.

EDUCATION

Aveda Institute of New York, New York, NY January 2012 – June 2012

• Degree: Esthesiology Science

Brentwood High School, Brentwood, NY September 2006 – June 2010

• Accolades: Honor Roll, Ranked in top 8% of graduating class, Graduated with an Advanced Regents Honors Diploma.

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