Customer Service Manager

Dean M. Koberna

**** ******* ****.

North Ridgeville, OH 44039

Home Phone #: 440-***-****

Cell Phone #: 440-***-****

Email Address: acap79@r.postjobfree.com

PROFESSIONAL OBJECTIVE

I am seeking full-time employment. I prefer a company that offers a good benefits package that includes hospitalization, 401K and a solid working team atmosphere.

QUALIFICATIONS AND PROVEN ABILITIES

Through my work experience I developed the following transferable job skills and qualifications:

* Driven 120,000+miles/41 states * Ability to work without supervision

* Strong interpersonal skills * Good written and oral communications

* Customer service skills * Met and/or exceeded customer & corporate expectations

* Sales and marketing * Ability to work under pressure to meet deadlines

* Problem solving * Self Starter

PERSONAL CHARACTERISTICS

Superior work ethic, honest, dependable, team player

Salary Expectation: (Negotiable)

WORK EXPERIENCE

Sysco Food Services 4747 Grayton Rd Cleveland, OH 44135 216-***-**** (08/12/13 – 09/17/13) Driver *Certified in Driving Food and Beverage Products

USA Truck: 3200 Industrial Park Rd Van Buren, AR 72956; 800-***-****, 479-***-**** (10/12/12-07/12/13) Driver

*Certified in Driving Dry Van Products

TransAm Trucking, Inc: 15910 S. 169 Hwy Olathe, KS 66062; 913-***-**** (03/09/12 – 10/11/12) Driver

*Certified in Driving Reefer Temp-Controlled Units

United States ARMY: 479 Fort Benning Rd Fort Benning, GA 31905; 706-***-**** (1/06/10 - 2/04/10)

*BCT - Basic Combat Training

SCOTT's Lawn Service: 4621 Hinckley Pkwy Cleveland, OH 44109; 216-***-****; (3/09/09 - 7/21/09) Route Manager *Certified in Lawn, Tree & Shrub and Pest Control for Commercial/Residential

ORKIN PEST CONTROL: 6967 Industrial Parkway, North Olmsted, OH 44070; 888-***-****; (6/03/04 - 10/11/07) Route Manager *Certified in Commercial/Residential Pest Control; 3 Route Mgr Awards

JENNE DISTRIBUTORS: 33665 Chester Road Avon, OH 44011; Local: 440-***-****; Order: 800-***-****; Fax: 440-***-****; (6/02/02 – 6/01/04) Warehouse Operations *99.9% pick rate, 100% attendance

EDUCATION

Kent State University (1999-2002); Tri-C Western Campus (2008); North Ridgeville High School (1995-1999); Hamrick Truck Driving School (2011-2012)

Major: Physical Education/Law Enforcement Class A CDL; Class B CDL; Airbrake, Combination,

Minor: Education Passenger and Tanker Endorsements

HS: General Studies

TEACHING/FIELD EXPERIENCE

* Akron Elementary Akron, OH (Geography) * Camp Y-NOAH (5th - 6th grade)

* Franklin Elementary Kent, OH (Phys Ed) * Woodridge Intermediate Peninsula, OH (Phys Ed)

* Tallmadge Middle School Tallmadge, OH (Phys Ed)

REFERENCES

* Scott Turner – USA Truck Supervisor/Fleet Mgr of Dispatch Fleet 12-479-***-****

* Denver Hamrick - Dean of Hamrick Truck Driving School 330-***-****

* Dustin Giberson - Best Friend of 27 yrs Masonry/Restoration 216-***-****

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