katrina tilley
**** ********** ** ( Columbus, Ohio 43227 ( ***********@*****.*** (
Qualifications Summary
Administrative support professional experienced working in fast paced
environments demanding strong organizational, technical and interpersonal
skills. Trustworthy, ethical and discreet, committed to superior customer
service. Confident and poised in interaction with individuals of all
levels. Detail-oriented and resourceful in completing all job duties; able
to mult-task effectively. Capabilities included:
o Taking Vitals.
o Drawing Blood.
o Maintain Donors Donations records and test.
o Hear and resolve complaints from Donor's, and public.
Professional Experience
American Red Cross Columbus, Ohio ( 2008 - 2012
Collections Tech 2
. Responsible for Taking Vitals and Drawing Blood.
. Document and maintain Donors health records.
. Evaluate Donors complaints and symptoms, giving appropriate care.
. Helped teach health awareness to students.
. Help organize and set up blood drives.
Plasma Care Columbus, Ohio ( 2006 - 2008
Phlebotomist
. Drawing Blood.
. Preparing Donors for Plasma Donations.
Education
Brookhaven High School ( Columbus, Ohio
Graduated in June of 1990
Technology Education College Columbus Ohio
Graduated in August 2003 in Medical Assisting and Alia Health care in the
STNA Training.