Customer Service Manager

John Vandermark

College Graduate with Excellent Interpersonal Skills

Carlisle, PA

***************@*****.*** - 570-***-****

To The Hiring Manager,

There are some very important things that give me a head above many of those competing in the job market

today. The first of which, is my education in theater. It is because of my theatre training that I possess a high

level of oral communication skills. My education has given me the advantage of being able to speak to just

about anyone and relate information that needs to be related. This is a valuable asset in any field. My creative

problem solving skills are also well above average, "There is always more than one way to skin a cat" is a

motto that I live by. I also don't believe in just "getting it done". I believe in "getting it done right". I give 100%,

and then some, and rise to the occasion in whatever task I am called to do. I am a strong team player and

work very well with others. Collaboration breeds new ideas and opportunities that aren’t always seen by one

person on their own. While I am capable of setting out on a task alone, like nearly all human beings, I am much

stronger with the help of a team. Working in theater I have learned to budget time effectively as time is always

of importance. I am a strong spirited self starter and know when it is time to put my nose to the grindstone.

I have a great respect and understanding of deadlines. I have respect for authority and co-workers as well.

Respect is the foundation of any relationship. I possess great flexibility and work well under pressure. I am

self disciplined, dedicated and have a strong willingness to accept responsibility. I take to leadership quite

naturally, am self confident, and most importantly I take joy in the smallest of wins and am not disheartened by

the losses that may come my way. I promise to be an asset to your team and promise you will have no regret

in hiring me. Thank you for time and I look forward to hearing from you.

Sincerely,

John Glen Vandermark

WORK EXPERIENCE

Customer Sales and Service Representative

CenturyLink Communications - Carlisle, PA - June 2013 to Present

Sell services and deal with customer issues of all varieties, anything from billing to technical problems.

Shift manager

Domino's Pizza - May 2012 to April 2013

Reiki Master

Sunflower Yoga Studio - Indiana, PA - January 2011 to April 2013

Prep cook

Stable's Restaurant - September 2010 to January 2011

U.S. Census

United State Government - Altoona, PA - May 2010 to August 2010

Telephone Service Representative

Sykes Call Center - McElhattan, PA - 2010 to 2010

Worked for Argus. I was hired to work with Pharmacists and Pharmacy Techs to solve issues with insurance.

Direct Service Professional

Keystone Community Resource - Scranton, PA - 2007 to 2008

Worked Full time in a Group Home with 6 Gentlemen. I cooked, cleaned, distributed meds, drove them to work,

took them shopping, out to movies, and assisted them with anything they may have needed in their daily lives.

EDUCATION

B.A.- Cum Laude in Theater

Indiana University of Pennsylvania - Indiana, PA

2013

SKILLS

Moderate knowledge of Microsoft, Strong Interpersonal Communication Skills, Great Customer Service, Ability

to lift up to 75+ lbs. continuously, Trainable

Contact this candidate