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Chetan Kr. Agrawal

D-*** Jalvayu Towers,

Sector 56, Gurgaon - 122002

+91-954*******

acaox8@r.postjobfree.com

CHETAN KUMAR AGRAWAL

PROFESSIONAL EXPERIENCE:

Magna Infotech,

Desktop Engineer (November 2012 - September 2013)

Deputed at - Copal Partners Gurgaon work as a site lead and system

administrator

Responsibilities:

> Resolving day-to-day software/OS related issues for network, desktop

PC's, laptops, and printers

> Preparing call reports, managing AD, mail server and work as a backup

for the server engineer

> Providing support to remote locations from the central helpdesk for

business specific applications, and handling IT helpdesk calls as well

as escalated calls

> Managing antivirus (Trend Micro), NSUS and Wsus console, troubleshoot

of Microsoft Outlook 2003,2007, 2010

> Managing the asset inventory for the company, all IT related Invoice,

insurance, follow up and renewal of AMC

> Coordinating with different vendors for procurement of system parts

and replacement of faulty parts

> Management of Shift Roster, leaves and attendance for all the

engineers

PCS Technology ltd.

FMS Engineer (July 2011 - November 2012)

Deputed at - Copal Partners Gurgaon

.

Wipro Ltd.

Trainee Engineer (December 2010 - June 2011)

Deputed at - DHL Global Forwarding Gurgaon

A to Z General Store.

Cashier & Administrator (June 2008 - November 2010)

Deputed at - Retail Store - Rishikesh

Responsibilities:

> Management in Store,

> Cash Counter, Handel to Customers

> Procure in Shop related product,

COMPETENCIES AND SKILLS:

> Can work independently with little direct supervision

> Work as a team member and taking ownership of the task

> Effective multi-tasking and time management skills

EDUCATIONAL QUALIFICATIONS:

> Currently pursing MSC-IT form SMU University

> Completed M.Com from HNB Garhwal University - 2012

> Completed B.Com. from H.N.B. Garhwal University - 2010

> Managing Windows 2008,Network Operating System- IACM - 2012

> Advanced Diploma in Software Technology - HILTRON

> Diploma in Computer Application - HILTRON

> Diploma in Tally 9.0 Application - ACMT

> Completed XIIth from Inter College IDPL, Rishikesh - 2007

TECHNICAL QUALIFICATIONS:

> Operating Systems: MS XP Professional and MS Windows 7

> Office: MS Office 2003, 2007 and 2010

> Browsers: MS Internet Explorer and Firefox

> Hands on application : Tally 9.0

> Mange AD, Mail Server, File Server

> Mange Antivirus Server, NSUS Console and Wsus Server

HOBBIES, INTEREST, ACCOLADES:

> During free time prefers listening music and Driving for Bike.

> Participating in quizzes and social cultural activities

> Internet browsing and playing online word building games

> Won prizes in various competitions like Quiz and drawing competitions

PERSONAL DETAILS:

Date of Birth : December 11, 1986

Marital Status : Single

Languages known : Hindi & English {Expert &

Average}

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