Human Resource Manager

Vivian Richardson

**** ********* ***** ******, ** 29153 803-***-**** **********.******@*****.***

H U M A N R E S O U R C E S

Extensive background in HR affairs, including experience in employee recruitment and retention, staff development, mediation,

conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win win compromises, developing teambuilding programs, and writing personnel

manuals, corporate policies, job descriptions and management reports.

HR SKILLS

HR Department Startup Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training & Development

FMLA/ADA/EEO/WC Alternative Dispute Resolution (ADR) Performance Management

Mediation & Advocacy HR Program/Project Management Organizational Development

HR Policies & Procedures

PROFESSIONAL EXPERIENCE

Readiness Center Shaw Air Force Base, Sumter SC

Provided personal financial management

Financial Service Manager, Sep. 2011 Nov. 2011

Provided financial education, information, and one on one counseling. Maximized purchasing power, improved standard of

living, reduce stress and anxiety during financial crisis, and increase personal productivity. Conducted personal financial

evaluation, budgeting information, credit management, debt liquidation, investment information, insurance information, and

workshops/seminars.

Key Results:

Avoided potential security clearance related problems for all newly assigned Air Force members.

Assisted service members in reaching their financial goals, reducing and eliminating debt, and learning more about wealth

building and savings

Briefed 1000 newly relocated Army members on financial management provided early intervention problems, increased

productivity and retention.

Myrtle Crest Eastover, SC

Provides 24 hour healthcare services to 100 residents

HR/Office Manager, 2002 to 2008

Fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing

disciplinary action and managing HR records. Worked with senior management to create HR policies and procedures; and

develop orientation, training and incentive programs. Manage leave of absence programs and personnel records; administer

benefits enrollment and programs; administer HR budget; and handle HR generalist workplace issues. Resolved conflicts

between employees, coordinated health fairs to promote employee wellness and workplace safety.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages,

incentives and new employee orientation.

Vivian Richardson Phone: 803-***-**** Page Two

Fostered a teamwork/open door environment conducive to positive dialogue across the organization. Personal efforts were

cited as the driving force behind branch’s employee retention rate of 89% within an industry where high turnover is the

norm.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits

information.

Introduced company’s first formal performance review program

Devised creative and cost effective incentive and morale boosting programs (including special events and a tiered awards

structure) that increased employee satisfaction and productivity.

Revised job descriptions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the

duties and skills required for each position.

EDUCATION & CERTIFICATIONS

ASHFORD UNIVERSITY

Master Degree in Organizational Management (with honors), 2013

Bachelor of Arts (BA) in Psychology (with honors), 2012

Central Carolina University

Certificate in Administrative Assistant, 2010

Electronic Computer Programming Institute

Certificate in Office Technology (with honors), 1986

OF NOTE

Professional Development:

Complete ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’

compensation and workplace safety/security.

Computer Skills:

MS Office (Word, Excel, PowerPoint, Access, Outlook)

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