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Engineer Customer Service

Location:
Tyler, TX
Posted:
November 03, 2013

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Resume:

Jeremy Hensley

***** ******** ****

Fort Worth, TX 76244

Phone Contact : 903-***-****

acaoii@r.postjobfree.com

Summary Extensive work and development with the creation and

implementation of standardized work processes utilizing

numerous continuous improvement lean tools including kaizen,

TPM, 5-S, process mapping and value stream mapping. Leader

in developing successful relationships throughout all levels

of both an internal and external organization through

effective communication and genuine concern for people.

Experience Lean Manufacturing Facilitator

Weir Oil and Gas, Fort Worth, TX

January 2013 - August 2013

Kaizen facilitation

Relocation of 2 facilities from North Carolina to Fort Worth

as well as Odessa to Fort Worth

Value Stream Mapping of current state and future state of

both facilities

Start Up and debug of relocated facilities

Process Mapping of customer order systems

Lean training to all levels of the corporation

Trinity Rail, Longview, TX

Manufacturing Engineer - Lean Projects

2012 - 2013

Industrial Engineer / Manufacturing Engineer for all

Westside Tank car Plants in Longview (4 Plants)

Knowledge of Federal Railroad Administration (FRA) and

American Association of Railroad (AAR) Quality Systems

Implementation of Standard Work in 2 of the 5 Trinity Rail

plants in East Texas

Organization and driving of Division Improvement Projects

Development of quotations model for Trinity Rail Tank car

Division for improved accuracy of labor cost by process

as well as by variation

Labor Allocation Development for all new customer orders

(customer specs come in and I am responsible for reviewing

the specs and reporting the required labor for each order)

Leading 3rd Party Engineering Team to develop accurate

standard cost for processes within the Tank car Division.

Time Studies for all processes within the Longview Texas

Westside Plant Complex

Development of all Top Level presentations for Trinity Rail

Longview

Plant Metrics Implementation SQCD (safety, quality, cost and

delivery)

CIRCOR Energy, Oklahoma City, OK

Continuous Improvement Champion - Lean Management

2008 - 2012

Kaizen facilitation-Facilitated or participated in almost

100+ Kaizen events since 2008

Strategic deployment, development and implementation

Project management (MS Project for Organization of Projects)

Turned a portion of the business from traditional

manufacturing into a lean model line

Material handling process improvement

Development of lean training and lean simulation for CIRCOR

International - Corporate rollout of the standard Kaizen

training approved by our CEO and The Corporate Strategic

Deployment Team

Start Up and de-bug of oil and gas valve manufacturing cells

CIRCOR Problem Solving Certified - Fluent in 5 Why

Methodology, root cause analysis and countermeasure

implementation.

Implementation of the TIP program (Team Member Idea Program)

- Team members know their job better than anyone else. We

need their help and they need our support to make their jobs

easier.

Environmental Health and Safety (OSHA 300 Log, Form R, Tier

2 reports)

High Mix / Low Volume environment

Great computer skills (Experience in all Microsoft Office

Programs)

Draft sight (CAD Software) - limited experience

Goals - Take care of the customers, be safe and build only

quality products and provide quality services

Dana Corporation, Longview, TX

Lean Manufacturing Manager

2001 - 2008

Kaizen Facilitation

Six Sigma Green Belt

Project management (MS Project for Organization of Projects)

Alignment with corporate initiatives for strategic

deployment to improve operating cost and profit margins

VA/VE (Value Added / Value Engineered) - Worked directly

with GM to eliminate waste on the actual product and share

percentages of the savings with the customer

Reporting of financial cost savings, working with the plant

managers and corporate continuous improvement managers

Material handling process improvement

Quality liaison with GM (General Motors) Tier 1 supplier

automotive chassis

Tier 2 supplier to Toyota, experienced in working and

solving problems with Toyota Management

Multi-Million Dollar soft and hard savings as well as cost

avoidance achieved during employment

Start Up and de-bug of Automotive Chassis Assembly Lines

Low Mix / High Volume environment

Great computer skills (Experience in all Microsoft Office

Programs)

Education Lean / Excellence in Manufacturing Certification (December

2002)

DANA TECHNICAL UNIVERSITY, Toledo, Ohio

University of Kentucky Lean 101 Certification (December

2004)

DANA TECHNICAL UNIVERSITY, Toledo, Ohio

Six Sigma Green Belt Certification (October 2005)

DANA TECHINCAL UNIVERSITY, Toledo, Ohio

Skills and Experience Familiar with a vast array of manufacturing concepts, tools

and technologies, including:

Kaizen, Value Stream Mapping, Process Mapping, PPAP, 5S,

Kanban, JIT, Root Cause Analysis, TPM (Total Preventative

Maintenance as well as Total Productive Maintenance), Cost

Justification Analysis, Project Management, Environmental

Health and Safety, Process Development, Standardized Work,

5-Why Methodology, Theory of Constraints, Material Handling

Systems, Training to all levels of a corporation, Strategic

Deployment development and Implementation, Quality Systems -

multiple industries (API, ISO, AAR, FRA), Start Ups, VAVE

(Value Added Value Engineered), Line Balancing, PDCA, Lean

Simulation development, Supply Chain, Inventory Stocking

Strategies, High Mix / Low Volume manufacturing, Low Mix /

High Volume manufacturing, Customer Service, Time Studies,

and very fluent in most Microsoft Applications (Excel, Word,

PowerPoint, Visio, Project, and Outlook)



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