Manager Project

DONALD P. STENSON

*** ***** **. ********, ** 262-***-****

**************@*******.***

QUALIFICATIONS SUMMARY

Expert planning, scheduling, and management skills in Facility Operations and technologies. Successful back ground in project/program management, business development, and quality assurance. Strong leader adept at motivating teams to surpass business goals and client expectations. Exceptional communication, interpersonal, organizational, and presentation skills.

Bringing 10 years of Facilities Operational Management experience:

Facilities Operations and Maintenance Project Management Tenant Retention

Staff Motivation and Training Secret Security Clearance Customer Service

Production and Inventory Control Facility Safety and Risk Management Monthly Reporting

PROFESSIONAL EXPERIENCE

Facility Manager, Steinhafels, August 2011 – present

• Managed two mattress stores, warehouse lighting, office space, video studio build outs with in- house staff and subcontractors finishing on time and budget

• Developed maintenance programs for 1.2 million square feet of retail property

• Implemented a preventative maintenance program for HVAC systems, plumbing, electrical, roofs, doors and other critical systems

• Completed an audit on all subcontracted services

• Researched vendors for CMMS program and implemented within three months on the job

Operations Manager (Contracted), Fort McCoy DPW, July 2010-July 2011

• Managed three direct reports and 70 trades personnel for McCoy Department of Public Works – Promoted to Alternate Project Manager after 9 months for leadership and technical experience in the operations and maintenance field

• Effectively directed the efforts of maintenance, grounds, waste management, purchasing and special projects that cover 40 acres and six million square feet of facilities

• Preventative Maintenance Program is the most successfully in the contract with 12 months of no deficiencies in 13 thousand facility assets

• Service order backlog was significantly reduced from 1,500 to 450 by proper planning using ISO processes

• Customer complaints were significantly reduced based on a comprehensive quality control plan

Property Manager (Contracted), SC Management, November 2009 – July 2010

• Provide consulting on building tenant improvements with soliciting and assessing the bids for several tenant projects

• Implemented various measures for negotiating and organizing lease agreements and rent agreements along with the capitol developments

• Developed a preventative maintenance and modifications for 1.5 million square feet of commercial office space

• Produced various financial analytical reports and practicability reports of potential property achievements

Director of Physical Plant, Carroll University, December 2007-September 2009

• Direct the efforts of Maintenance, Grounds, Custodial, Purchasing and Special projects for a University that covers 40 acres and one million square feet of facilities

• Managed 53 personnel to include: Maintenance Manger, Grounds Manager, Custodial Manager, Director of Purchasing, two administrative personnel and 44 trades workers

• Responsible for the successful completion of 60 construction projects to include a residence hall, main dining area, several major facility renovations and a number of smaller projects exceeding 20 million dollars

• Managed a 2.5 million dollar annual budget cost centers for facility operations and projects

• Developed a Preventive Maintenance program for campus facilities and implemented a work order system from the ground up

• Increased accountability of personnel, supplies, equipment by standardizing operational procedures

• Member of facilities, business, master plan and search committee boards

• Recognized by Senior Staff and Board of Trustees for efficient processes put in place and the professionalism of my presentations and transparent reports

Facilities Maintenance Manager (Contracted), VT Griffin, July 2006-December 2007

• Manage, supervise and coordinated the repair and utilities support given to U.S Army Centers 5.6 million square feet relative to alterations, construction, operation, maintenance and repair of buildings, utility systems, roads, grounds, and parking facilities for related facilities in the states of Minnesota, Iowa, Nebraska, Wisconsin, Illinois, Ohio, Indiana and Michigan

• Manage five State Managers, 35 trades and crafts workers at each site and ensures completion of Facility Inspection Reports for each building per the contract Responsible for the overall, budget, analysis and management operation of the Off-Post US Army Facilities – promoted to this position after one year with company because of technical and leadership experience

• Review work order requests from the reserve activities considering costs, necessity, budget constraints, available manpower, and scope of the work. Approves/disapproves those projects within the approval limits, prioritizes, and determines method of accomplishme7

• Coordinate all subcontract work outside of scope of internal contract and approve all work

• Conduct annual facility inspections on time and record all findings

• Instruct weekly safety classes and implement monthly risk assessments with no recordable incidents

Chief Course Writer - Facility Managers Course, US Army, 2005-2006(Service obligation completed)

• Managed the development and implementation of the facility managers course for the Army Reserve from the ground up

• Conducted task analysis on facility managers course and wrote three classes in compliance with the analysis standard resulting in a complete course ready for instruction

• Instructed classes on safety, environmental programs and facility transfer for 48 students with a 100% graduation rate for instructed classes

• Researched OSHA standards for safety, attended Environmental Compliance course to ensure policies and procedures were to regulatory compliance for instruction

Operations Manager, US Army, 2000-2005

• Planned and resourced multiple construction projects throughout the United States and overseas

• Performed quality control on innovative readiness training construction projects in the communities surrounding the City of Milwaukee

• Organized a leader competition that trained small teams of seven people to develop leadership skills; competition was adopted as the annual training event for over 300 attendees

• Assisted in preparing yearly training plans for four construction engineer companies to include forecasting of all resources encompassing transportation, building materials, equipment, lodging, meals and maintenance support

EDUCATION/TRAINING

Fitchburg State College, B.S., cum laude, Fitchburg, MA

• Facility Managers Course, U.S. Army

• Systems Approach to Training

• Facility Management Instructors Course

• Army Reserve Engineer Managers-Construction (Space Management)

• Construction Managers Advanced Course

• Environmental Compliance Officer Course

• Construction Managers Basic Course

• Basic Leadership Development Course

• Primary Leadership Development Course

• Proteus, TMA, MainBoss, MAXIMO and MP2 computerized maintenance management systems

• MS EXCEL, Word, and email applications

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