Manager Human Resources

Leilani K. Brown, PHR Willing to Relocate

**** ****** **** • Marshall, Texas 75672

Email: ***********@*****.*** • Cell: 903-***-**** • URL: www.linkedin.com/in/leilanibrownphr/

HUMAN RESOURCES BUSINESS PARTNER

Accomplished HR Generalist/Manager with experience in multiple industries. Specializing in employee relations, performance

management, needs assessment, compensation, benefit administration, and regulatory compliance. Additional background skills

that bring value to the workplace are in office management and general ledger accounting.

A known trusted advisor and strategic partner to senior management with practical experience in key business functions

including Operations Management, Procurement, Finance, Accounting, and Safety. Strong commitment to continue

improvement in the quality and delivery of HR services with professional development and training in HR Generalist functions

including employment law, employee relations and development, compensation and benefits.

Technical savvy and a quick study in software and HRIS Systems that improve productivity and performance. Well versed in the

working of People Soft, ADP Workforce Now, and QuickBooks as well as in MS Word, Excel, PowerPoint, and Outlook.

CORE COMPETENCIES

Employee Relations • Regulatory Compliance • Leave Management • Staff Recruitment & Retention • Compensation & Benefits •

Orientation & On-Boarding • HRIS Systems • Process Improvement • Policy & Procedure Development •

HR Program & Project Management • Employment Law

PROFESSIONAL EXPERIENCE

Tervita, LLC Kilgore, TX 2011–2013

HR Advisor III (2012–2013)

HR Manager – CCS Midstream Services, LLC (2011–2012)

Oversaw HR operations of locations in Kilgore, TX and Shreveport, LA for Canadian environmental and energy services company.

Retained following corporate restructuring in 2012 and supported a total of 7 offices located within TX, LA, and CA with

approximately 350 workers. Annual corporate revenue is estimated to be over $1 billion.

Built an environment of trust among management and employees in multiple locations that improved morale and relations.

Administered benefits, workers’ compensation, and unemployment claims. Performed internal investigations and advise

supervisors and staff on conflict resolution. Provided guidance to operations supervisors and managers on policies/procedures,

coaching, counseling, performance issues, and employee relations. Contributed to strategic meetings with leadership team.

Handled recruitment as well as terminations and exit interviews. Conducted salary research and collaborate with HR personnel to

create/update policies and processes. Lead training courses and seminars. Administered payroll, time keeping and paid time off

records.

Key Results:

Headed US Drug & Alcohol Program as the Designated Employer Representative that resulted in improved data accuracies

and enhanced compliance with DOT/FMCSA and Non-DOT programs.

Served as US team member on the 2013 I-9 audit team to analyze, identify and improve the transition to an electronic

system which raised efficiencies and reduced errors.

Redesigned on-boarding and orientation process with US HR team members which eliminated unnecessary procedures and

improved the system.

Led implementation of PeopleSoft Human Capital Management (HCM) application which resulted in improved data

accuracies and ensured application efficiencies.

Redesigned attendance policy to improve tracking of employees’ presence in the workplace. Trained supervisors in multiple

locations to ensure compliance with the updated attendance policy. Facilitated training meetings on the updated

attendance policy to employees in multiple locations to enhance awareness of policy alignment.

Analyzed, planned, and implemented new timekeeping systems in multiple locations t hat increased efficiencies and reduced

errors. Trained supervisors and employees in multiple locations on timekeeping system to ensure system accuracy.

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Consulted with supervisors to Improve recruiting process in multiple locations to increase the quality of skills needed in

positions.

Planned and coordinated a mock DOT/DQ audit that ensured compliance with FMCSA regulations.

Lock Doc, Inc. Longview, TX 2000–2011

Office & HR Manager (2003–2011)

Accounts Payable Specialist (2000–2003)

Selected by ownership of leading locksmith and security company in East Texas to take on responsibility as business advisor

based on exemplary performance and proven leadership abilities supporting a team of 15 . Annual revenue is estimated to be

over $1 million.

Presided over numerous areas spanning HR and accounting encompassing compensation/benefits administration, payroll

processing, hiring, billing/collections, contract review/negotiation, taxation, and financial reporting. Supervised as many a s 2

Accounts Payable Specialists.

Advised owners to ensure legal compliance for HR issues and confirm policies/procedures adhered to reporting regulations.

Additionally managed computer networking and office staff and participated in marketing efforts.

Key Results:

Promoted to Office and HR Manager in 2003 and was chosen as member of senior leadership team .

Researched, planned, and implemented new dispatch system and QuickBooks software for a peer-to-peer network that

eliminated unnecessary procedures and improved efficiencies.

Upgraded employee policy and procedure handbook to ensure compliance with regulations.

Successfully passed TWC, workers’ compensation, sales tax, and state locksmith audits which minimized liability.

Decreased accounts receivable and aged accounts by streamlining processes.

Wal-Mart – Store #298 Longview, TX 2006–2008

Accounting Associate (Part-time position)

Enlisted to review and prepare reports relating to cash, deposits, and various financial transactions for Longview store. Daily

duties included identifying discrepancies, filed/organized records, managed cash and financial documents.

Key Results:

Promoted from Sales Associate to Accounting Associate within 3 months of hiring.

PREVIOUS INDUSTRY EXPERIENCE

Oil & Gas; Legal; Environmental; Educational

EDUCATION & CERTIFICATION

Bachelor of Business Administration

LeTourneau University Longview, TX

Associate of Business Administration

East Texas Baptist College Marshall, TX

Professional in Human Resources (PHR) 2008 – Present

AFFILITATIONS

SHRM (member since 2007)

East Texas Human Resources Association (ETHRA member since 2008) – Board Member (2009–2012)

TECHNICAL

ADP HCM • PeopleSoft HCM • Cisco Jabber & WebEx • HireRight • LMS SuccessFactors • QuickBooks • AS400

SmartBen • DISA Global Solutions • FleetMatics • JJ Keller Services • Microsoft (Word, Excel, PowerPoint, Outlook)

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