Customer Service Manager

T iesha Kennedy

**** * ****** **** • Columbus, OH 43224

614-***-**** • *************@*****.***

CAREER OBJECT I VE

Phlebotomist: To obtain a position as a Phlebotomist, where my communication skills, dedication,

dependability, and ability to perform multiple tasks wil l be utilized in an efficient manner.

PROFESS IONAL EXPER IE NCE

Burger King, Natchez, MS April 2007-November2012

Assistant Manager

• Worked independently to maintained accurate inventory, money count, and employee records

• Tracked and reported daily, weekly, and monthly sales, speed of service, and customer satisfaction

• Created work schedules in accordance with daily and weekly assigned hours

• Ordered products using Build To method

• Ensured and maintained facility’s standards were in accordance with OSHA’s and BKC

• Provided friendly customer service in timely manner

EDUCAT IO N

Copiah L incoln Community College, Natchez,MS

Premier Choice Health Services, Columbus, OH

Certified Nu rsing Assistant

Larock Academy, Columbus, OH

Certified EKG Technician

Cur rently pursuing Phlebotomy Certification

REFERENCES

Available upon request

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