Nancy Orozco

**** **** ****, *** *******, Texas *8221

210-***-**** acanoq@r.postjobfree.com

OBJECTIVE

Experienced Bilingual Front Office Coordinator seeking a full time position where I can utilize my administrative

skills and be able to grow within the company.

SKILLS

Customer Service Microsoft Office Suite, Medisoft Medical Terminology

Organizational Skills Type 40 wpm Phlebotomy, Instrument

Multiline Phone System Vital Signs, EKG’s Sterilization

Interpersonal Skills Minor Surgery, Urinalysis,

Detail Oriented Casting

EDUCATION

Medical Assistant

Southern Careers Institute, San Antonio, TX 04/2010

Medical Assistant Program

EXPERIENCE

Southern Careers Institute Front Office Coordinator 04/2010 to Present

• Manage and maintain all files to highest standards for both new and active students

• Request and manage transcripts for all incoming and current students

• Process and route incoming phone calls for the entire campus

• Maintain databases

• Create, format and formulate spreadsheets and templates to improve productivity

• Ensure 100% customer service satisfaction is implemented at all times

• Present a professional image at all times

• Draft memos and other correspondence

• Provide and participate in ongoing training for Admissions department.

• Compile and communicate all assigned reports based on daily operations

• Assist prospective students in completing enrollment process

• Address all questions concerns from students and faculty

• Input and update all records in internetwork information system

• Continuously strive to improve the level of overall service being provided

Kellum Medical Group Medical Assistant 03/2010 to 04/2010

•Roomed patients, obtained vitals, assisted with post operative (follow up) exam

•Administered injections of all types

•Wound care & cleaning, packing and dressing change, removal of sutures and staples

•Applied sterile dressing tray set ups, cast application and removal

• Performed EKG testing, scanned medical records, prepared/assisted with patient physicals

•Ensured all patients received excellent customer service

Contact this candidate